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Bob Pion Buick GMC

333 MEMORIAL DRCHICOPEE, MA 01020-5001
1-866-818-50981-866-818-5098

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Courtesy Shuttle
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

BOB PION BUICK GMC..OWNED AND OPERATED BY THREE GENERATION'S OF THE PION FAMILY!! STOCKED WITH OVER 150 VEHICLES ON SITE!! WE FACTORY ORDER OR LOCATE VEHICLES!! OUR SALES ... Read more
BOB PION BUICK GMC..OWNED AND OPERATED BY THREE GENERATION'S OF THE PION FAMILY!! STOCKED WITH OVER 150 VEHICLES ON SITE!! WE FACTORY ORDER OR LOCATE VEHICLES!! OUR SALES STAFF IS GM CERTIFIED!! MAKING THEM EXTREMELY KNOWLEDGEABLE IN ALL VEHICLE FIELDS!! ***CALL OUR TOLL FREE NUMBER AT 866-818-5098 FOR DETAILS!*** COME SEE WHY PEOPLE FROM ALL OVER NEW ENGLAND HAVE BEEN TALKING ABOUT OUR AWARD WINNING SERVICE AND SALES TEAMS FOR OVER 3 GENERATIONS!!! PIONAUTO.COM

Why You Should Buy a Used Car From Us

Bob Pion Buick GMC's is a family-owned and run dealership that's served the greater Springfield area for over 30 years. Our service department is backed by over 175 year ... Read more
Bob Pion Buick GMC's is a family-owned and run dealership that's served the greater Springfield area for over 30 years. Our service department is backed by over 175 years of technical experience. Our sales staff is committed to working with our customers to find the perfect vehicle they're looking for. We have a huge loyal customer base... Come in and join our growing list of long-time customers! ~~~~~~WWW.PIONAUTO.COM~~~~~~~

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Please contact dealer to verify all prices and rebates
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 110 
Nikkicars2/12/2015 10:46:49 AM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jeff Moran
Terrible customer service. We saw a car online fairly priced. Test drove it and left (no one asked for our contacts or Ben bothered giving us a card). Month later still there so we went to look at it. Arranged childcare and rushed out of work to drive over. Walked in NO customers to speak of..but still not acknowledged at the door. Saw the car on the lot along with another one interested in but we were told that they were both sold to one of the dealers (even though on their website said available and received a price change email). Next day called me back and said I wouldn't believe it but that car actually IS still available and to come in. Couldn't get there that day but told him I would be there the following day and to please call if anything changes. He said he would be there late that night and he would let me know if sold in meantime. Next day, once again arranged childcare and got ready to drive over. On our way there (we are 45mins away), received an auto email that the car was sold. We pulled over and called and not only was the salesman not there but the "manager" on was the only employee there and had no record of the car even after I have him the stock number still listed on their website. In short.. Don't waste your time! Unless you are buying new abs expensive the "pee ons" at Pion will treat you as such!
nickwvt11/15/2014 08:21:28 AM
3.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Carl Goldberg
Needed a new van for my job, was watching one online and decided to stop and check it out. Carl got the keys and with no pressure, or hassles I ended up with just what I needed. Easy to do business with and definitely recommend Carl Goldberg
ryandunn10/28/2014 03:32:27 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sterling Orr
I had agreed with Salesperson on price and terms on a vehicle and gave a deposit. After securing financing on my own I was notified by the salesperson that the vehicle was no long available due to a mechanical issue. When pressed he later told me he had lied to me and that the vehicle was sold to someone else. Not the way to conduct business...website says "come discover the difference"....lies and fraud, that sure is different.
Superliner4/10/2014 08:03:59 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Will smith
I was recommended from other people that have bought vehicles from this dealership and their very satisfing results with not only the purchase and service they have received . This no pressure performance from the salesman and staff , made me decide to purchase this vehicle from this dealership.
Bob Pion Buick GMC responded to this review
4/11/2014
Thank you so much for the great review! We will be sure to pass on the good words to management as well as to Will Smith. Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377
cathybdoherty424/08/2014 06:25:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Pion,Carl Goldberg,Joe Soucy,Evan Stoddard
My salesman, Carl Goldberg, was wonderful. Carl was friendly, kind and explained everything that I was questioning. I came into the dealership unsure of what kind of auto I was looking for, however I shared what I could afford and Carl showed pointed me into the right direction. Thank you to Carl I am having so much fun and loving my new GMC Terrain. Not only will I be sharing my experience but sending others to Bob Pion's but to Carl.
Bob Pion Buick GMC responded to this review
4/11/2014
Cathy, Thank you so much for the great review! We hope that you thoroughly enjoy your GM Certified GMC Terrain! We will be sure to pass on the good words to management as well as to Carl Goldberg and Evan Stoddard. Thanks again and we look forward to helping you any way we can down the road! Tom Pion VP Bob Pion Buick GMC www.pionauto.com 413-598-8377
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