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Bob Pion Buick GMC

333 MEMORIAL DRCHICOPEE, MA 01020-5001
1-866-818-50981-866-818-5098

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Courtesy Shuttle
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

BOB PION BUICK GMC..OWNED AND OPERATED BY THREE GENERATION'S OF THE PION FAMILY!! STOCKED WITH OVER 150 VEHICLES ON SITE!! WE FACTORY ORDER OR LOCATE VEHICLES!! OUR SALES ... Read more
BOB PION BUICK GMC..OWNED AND OPERATED BY THREE GENERATION'S OF THE PION FAMILY!! STOCKED WITH OVER 150 VEHICLES ON SITE!! WE FACTORY ORDER OR LOCATE VEHICLES!! OUR SALES STAFF IS GM CERTIFIED!! MAKING THEM EXTREMELY KNOWLEDGEABLE IN ALL VEHICLE FIELDS!! ***CALL OUR TOLL FREE NUMBER AT 866-818-5098 FOR DETAILS!*** COME SEE WHY PEOPLE FROM ALL OVER NEW ENGLAND HAVE BEEN TALKING ABOUT OUR AWARD WINNING SERVICE AND SALES TEAMS FOR OVER 3 GENERATIONS!!! PIONAUTO.COM

Why You Should Buy a Used Car From Us

Bob Pion Buick GMC's is a family-owned and run dealership that's served the greater Springfield area for over 30 years. Our service department is backed by over 175 year ... Read more
Bob Pion Buick GMC's is a family-owned and run dealership that's served the greater Springfield area for over 30 years. Our service department is backed by over 175 years of technical experience. Our sales staff is committed to working with our customers to find the perfect vehicle they're looking for. We have a huge loyal customer base... Come in and join our growing list of long-time customers! ~~~~~~WWW.PIONAUTO.COM~~~~~~~

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Please contact dealer to verify all prices and rebates
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.3
    Quality Of Work
  • 4.0
    Friendliness
  • 3.4
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 112 
Jennhutch9114/12/2016 09:20:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Torrey, Joe Soucy (and the finance guy!)
I walked in with iffy credit and very little hope of driving a new 2016 off the lot. Long story short: I was treated like family and was quoted a price on a new lease for a 2016 GMC Terrain that I agreed upon. I test drove the car and upon returning they figured out an even better deal with a monthly payment $114.00 LOWER than the agreed upon price. I got my 2016 Terrain for a price that I didn't think was possible. They gave me such a good deal and really took care of me. I won't go anywhere else for my vehicles from now on. They just got another loyal customer :)
Kevin Stant2/16/2016 12:52:47 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Will Smith
Purchased a Denali 1500 Pickup. They were awesome about driving it a couple times to be sure. They weren't pushy and did not pull the "What do I need to do to sell you this car today" Crap... They were honest and patient. I would say more dealers need to be like them. I cannot say enough good things about Will and how he handled to deal. Good job to all.
Nikkicars2/12/2015 10:46:49 AM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jeff Moran
Terrible customer service. We saw a car online fairly priced. Test drove it and left (no one asked for our contacts or Ben bothered giving us a card). Month later still there so we went to look at it. Arranged childcare and rushed out of work to drive over. Walked in NO customers to speak of..but still not acknowledged at the door. Saw the car on the lot along with another one interested in but we were told that they were both sold to one of the dealers (even though on their website said available and received a price change email). Next day called me back and said I wouldn't believe it but that car actually IS still available and to come in. Couldn't get there that day but told him I would be there the following day and to please call if anything changes. He said he would be there late that night and he would let me know if sold in meantime. Next day, once again arranged childcare and got ready to drive over. On our way there (we are 45mins away), received an auto email that the car was sold. We pulled over and called and not only was the salesman not there but the "manager" on was the only employee there and had no record of the car even after I have him the stock number still listed on their website. In short.. Don't waste your time! Unless you are buying new abs expensive the "pee ons" at Pion will treat you as such!
nickwvt11/15/2014 08:21:28 AM
3.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Carl Goldberg
Needed a new van for my job, was watching one online and decided to stop and check it out. Carl got the keys and with no pressure, or hassles I ended up with just what I needed. Easy to do business with and definitely recommend Carl Goldberg
ryandunn10/28/2014 03:32:27 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sterling Orr
I had agreed with Salesperson on price and terms on a vehicle and gave a deposit. After securing financing on my own I was notified by the salesperson that the vehicle was no long available due to a mechanical issue. When pressed he later told me he had lied to me and that the vehicle was sold to someone else. Not the way to conduct business...website says "come discover the difference"....lies and fraud, that sure is different.
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Bob Pion Buick GMC : CHICOPEE, MA 01020-5001 Car Dealership, and Auto Financing - Autotrader