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Northampton Volkswagen

361 KING STNORTHAMPTON, MA 01060
1-888-685-87951-888-685-8795
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Northampton Volkswagen is proud to offer you a truly unique shopping experience where you can find a huge selection of Preowned, Certified and New vehicles from a wide se ... Read more
Northampton Volkswagen is proud to offer you a truly unique shopping experience where you can find a huge selection of Preowned, Certified and New vehicles from a wide selection from Toyota, Honda, Infiniti, Ford, Chevy, Scion, Volvo.

Why You Should Buy a Used Car From Us

Northampton Volkswagen is proud to offer you a truly unique shopping experience where you can find a huge selection of Preowned, Certified and New vehicles from a wide se ... Read more
Northampton Volkswagen is proud to offer you a truly unique shopping experience where you can find a huge selection of Preowned, Certified and New vehicles from a wide selection from Toyota, Honda, Infiniti, Ford, Chevy, Scion, Volvo.

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 146 
rides horses 7/29/2015 03:43:03 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason LeClair,Marcus Lynch,Christopher Proctor
I had test driven an Audi Q3 the day before and was really impressed with the car, even though it was really out of my price range. Upon doing research later that evening, I discovered the connection between Volkswagon and Audi and decided to stop by Northampton Volkswagon the next day. I was warmly greeted by a young woman at the desk, and told her that I wanted to test drive a few cars. I was introduced to Jason LeClair, a friendly young man who was eager to help me out. After asking me some questions as to what I was looking for, Jason introduced me to 3) VW cars. The Golf, Golf GTI and the Tiguan. Honestly, I loved driving them all and because they were so much fun to drive, especially the GTI. That car is crazy fun to drive. They were more similar to each other than for instance, the Subaru line up. In any event, after test driving multiple cars from different dealerships, such as Lexus, Subaru and Toyota, the car closest to the Audi was the Volkswagon in terms of how it responded to the road and it's overall driving experience for the driver which I guess makes sense. I found Jason to be very helpful in terms of advocating for his client when communicating to the manager Chris Proctor. Chris was friendly and approachable. He allowed me to take a 2015 Tiguan Sport edition for a couple of hours on my own to show family and friends which I thought was really cool. When I brought the car back, Marcus came out to explain how a few things on the car worked, such as it's awesome moonroof. Very nice gentleman, courteous, and professional. I was so very close to purchasing the Tiguan because I think they have a high quality product and would have , if I didn't have an older Lexus with low miles that I have great faith in. These folks want to sell cars and they are assertive when it comes to extending warranties, etc., so if you really want to buy a car, check out the VW. I think you will be as pleasantly surprised as I was with their product and their willingness to make deal with you.
Sbradley96/30/2015 12:33:35 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Omar Ali,Joseph Mark
I recently purchased a 2015 Golf TSi from Northampton VW. My salesman was Omar Ali, and he was outstanding to work with. Omar has an easy way about him, and is both fun and confident - confident in the excellence of the cars he sells. He was very low pressure - not once did he try to get me to move faster than I was ready to in terms of buying the car. He showed me different models, and in the end he helped me get the model that I wanted within my price range. I would recommend Omar and Northampton VW to anyone who is looking to purchase a car. I am 48 and a professional who lives and works locally and had a wonderful experience at this dealership. Everyone was very nice, they stood by everything they offered, and in the end I'm driving a car that I'm in love with. Bill was also helpful in finding the car and Joseph was great in working with us on our trade in. Thanks again for the great experience!
Northampton Volkswagen responded to this review
7/14/2015
Thank you so much for your awesome feedback. Congratulations on your new car!!
bridgetjetta6/25/2015 08:36:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gene Meyer
Gene was an amazing salesman! He took us through every phase of buying a new car with much patience! He is truly an an asset to your company. I love my new Jetta and will definately send people to you!
Northampton Volkswagen responded to this review
7/14/2015
Thank you for your feedback!!
nicholasalberto@ymail.com6/08/2015 10:27:18 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Carla Cosenzi
excellent experience clean state of the art facility knowledgeable staff honest and polite would recommend Northampton Vw to friends and family our salesman bill was great A+.
Northampton Volkswagen responded to this review
7/14/2015
Thank you for your feedback. Enjoy your new car!!
mdm20156/08/2015 09:22:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joseph Mark
Northampton VW provided excellent service both online with Jason and when we visited the showroom. They had the inventory, and we were able to find the vehicle we were looking for. It was a pleasure working with Bill and Joe on the purchase and financing. We love our new 2015 Golf TDI.
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