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Bertera Chevrolet Inc

1187 Thorndike StPalmer, MA 01069
1-888-328-45051-888-328-4505
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

There are so many options to consider when buying a new car. One thing you should never have to worry about is whether or not the price you see is the price you can actua ... Read more
There are so many options to consider when buying a new car. One thing you should never have to worry about is whether or not the price you see is the price you can actually buy the car for. That s why we ve priced all our vehicles at everyday low prices that EVERYONE qualifies for. So the only thing you ll have to worry about is picking the perfect car for you!

Why You Should Buy a Used Car From Us

We ve never made it a secret of how we cherry pick our vehicles. We carry Acuras to Volvos and everything in between because no two vehicles are exactly the same. We spen ... Read more
We ve never made it a secret of how we cherry pick our vehicles. We carry Acuras to Volvos and everything in between because no two vehicles are exactly the same. We spend hours researching the hottest cars in the best colors, finding cars with the right mileage and checking the CarFaxes because we want to help you find the car of YOUR dreams. Buying a car doesn t have to be so complicated!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors, typos or omissions contained on these pages. Under no circumstances is Bertera Auto Group responsible for the accuracy of the information provided on this site/page.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 308 
BMWgirl7/15/2015 08:50:37 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Yarrows,Vinny Moretti,Jacob Mead
Bertera in Palmer knows what customer service is all about. Salesman, Jacob Meade made our experience In purchasing a vehicle the Best ever. His knowledge of foreign vehicles was superb as well as his customer service skills. Jacob goes Above and Beyond. We found out that he had come in on his day off just to let us test drive other vehicles. He never made us feel rushed or like a number. After our purchase of a BMW, the GM Brian Yarrows, came over to congratulate us. Nice touch. Bertera sure knows how to treat the customer and sell vehicles. Thank you Bertera staff for making a stressful decision be a fun experience.
loutrode6/19/2015 06:58:15 PM
1.5
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jeoff Hoyt,Christie Findlay
You may be able to.buy a decent car but don't expect competent service I was having one of the six or so recall.notice taken care of and having my car inspected as well as an oil change. I gave them the registration along with the keys. They did not pass my car because of the foggy front headlights. They were going to charge me an insane amount to fix them. Fine I will.go and get other quotes or buy the.kit.myself. I paid for the oil change and asked if the registration was placed on the seat. The girl said yes. It was not on the seat so I.went backed in and told them. Well.NO.ONE claimed any.responsibility for finding it, kept me waiting until for about 15 minutes until.I told them I was still waiting and couldn't stay there all day. No one was willing.to.admit they lost it or at least.help me replace it. In fact NO.ONE even apologized to me for the.error. I had to demand they pay for the duplicate registration which wasn't even offered to me in the first place. Do yourself a favor and have your vehicle serviced elsewhere.
Chevy1236/09/2015 05:24:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Vinny Moretti,AJ Motta
After buying a beautiful car a few years ago from bertera my son was looking to buy his first USED TRUCK and I decided to take him for a ride to bertera and check out their lot to see what they had. my son spotted a brand new truck he fell in love with but knew he would not be able to get approved being a first time buyer . we walked inside AJ greeted us and after telling him we were looking for a good used truck he might get approved for we sat down talked . to make this short and sweet AJ left for a few minutes my son and I were standing outside waiting and without knowing this AJ actually picked out the same truck my son wanted and drove up in it And he is now a proud owner of this beautiful truck. PS AJ hope to see you in the fall for my new truck
soccermom6/09/2015 03:03:45 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:AJ Motta
When my husband and I were looking for a new truck that we could not find anywhere AJ listened to what we were looking for and found a truck at another dealership. He was very helpful and had the truck at Bertera with in a week. We would go back and see AJ anytime for a vehicle. Leah Gay
KatieK6/09/2015 02:00:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:AJ Motta
Had such a wonderful experience working with aj Motta at bertera in Palmer. He found me the perfect car for a great price with low payments.I aabsolutely love my 2014 Chevy cruze. Thank you again aj and bertera!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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