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Balise Mazda

635 Riverdale Street Route 5West Springfield, MA 01089
1-888-867-31521-888-867-3152
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
View all services and amenities

Why You Should Buy a New Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Ca ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Why You Should Buy a Used Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mile ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mileage Car, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Languages Spoken

  • Español

Dealer Disclaimer

Tax, title, registration, bank acquisition (if applicable) and $398 doc & title prep are extra. Full disclaimer can be viewed at http://www.balisemazda.com/disclaimer.htm
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 61 
Dianejohn7/22/2015 08:32:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Allen
We live in Pompani Beach, Florida. We were in Deerfieldm MA and our Mazda would not start. We got a battery jump and thought the battery was dead. We drove to Springfield, MA and at 4:45 pm we pulled,into,service. I Told Bob Allen, a assistant service,manager, the problem and that we were,due at our daughter's that evening. Even though it was late and a Friday, he got,our car looked at. It turned out the battery was OK. I may have pushed the wrong button in the morning and drained the battery. But, Bob could have said It is too late, the service department closes at 5. But, he was very pleasant, made us feel he wanted to serve despite our Florida plates. If we ever live in the area, we would consider buying a car for this dealship.
jpalmer4/17/2015 10:10:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Rich
I decided to go in for service at Balise Mazda to service my 2014 Mazda 3. The service manager was great. He was nice, gave me all the details I needed, and didn't try to upsell me anything. They took care of me quickly and it was a great price for an synthetic oil change and tire rotation. Seriously the best service I have had in a long time. Quick fast, and to the point. I will for sure be going back again.
Ed3/14/2015 04:00:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Michalski & Brendan Fitzgerald
Last weekend my wife and I drove to the Mazda dealer, being a Honda family for the past 15 + years, we were just exploring our options. My wife wanted a 7 seat vehicle but felt the Pilot was just a little too big. So as we arrived we were met by a very pleasant young man by the name of Brian Michalski and he had his work cut out converting this Honda family. Brian was very knowledgeable and professional about the products he was selling. He showed us the different models available in what we were interested in. We finally settled on a new 2014 CX-9 that was in the showroom. He priced it out for us but we still needed to check out the Hondas. He wished us good luck and if he could help in the future let him know. Well, an hour later we were back and purchased the CX-9 from Brian. He was very patient with us in going through all the options in the car and told us to stop by any time if we had questions on anything. We also had a great experience with Brendan Fitzgerald, he was also very professional and made the financial process very easy. I would recommend Balise Mazda and Brian to friends and family. Thank you Brian and Brendan. Ed & Brenda
Meesh7322/03/2015 09:43:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chantilli Cruz and Brendan Fitzgerald
I recently purchased a 2015 Mazda CX-5 and had a phenomenal sales rep, Chantilli. I traded in my Jeep and was very new to this process but she and Brendan, the business manager, made the process seamless and easy. Chantilli's enthusiasm and friendliness made me feel very comfortable and made the somewhat nerve wracking process of purchasing a new car fun. Chantilli was very patient and gladly answered all of my questions, which reiterated that I was making the right decision. When it came time to deal with all of the paperwork, Brendan was very helpful and made the process simple and timely. I look forward to going back to the dealership because of the wonderful customer service I received. Thank you!
Guy126711/13/2014 07:37:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me: Alan Mack
I had a great experience at Balise Mazda. The sales rep. Alan Mack was very nice and super helpful. I would recommend the place to my family members. Generally buying a new car can be stressful but not here.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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