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Balise Lexus

1385 Riverdale StWest Springfield, MA 01089
1-888-380-35781-888-380-3578
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Ca ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Why You Should Buy a Used Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mile ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mileage Car, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Dealer Disclaimer

Full disclaimer can be viewed at http://www.baliselexus.com/Disclaimers
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 45 
MeganC5/04/2015 11:34:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Issac & Bill
I just wanted to say that doing business at Balise Lexus was the easiest car shopping experience I have ever had. Issac & Bill were true gentlemen. I purchased a used vehicle and we all know how troublesome and frustrating the whole process can be, however not with these guys. If you are in the market for a new or used vehicle I would highly recommend the Balise Auto Group.
Ruthsews4/19/2015 12:34:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kate Bedard
My husband was looking for a Sebring convertible for me. He found 2 onlilne. With the information that Balise provided with the picture, we called Ballise Lexus to see if the car was still available. When he called, he got Kate as the sales person. He told her that we would be out to look at the car. Kate thought we would be out the next day, but we showed up within the hour. Kate let me take it for a test drive and suggested that we take ir on the highway. It was awesome. When we got back, we sat down to work out a deal. Within an hour, we had made the sale. Kate was very friendly and worked out a deal that was acceptable to all. We went back 3 days later to pick up the car. We also worked with Bill Grysziewicz, the Business Manager. We didn't feel pressured to purchase this car like sometimes happens, but not here. I would deffinately recommend Balise Lexus, and Kate. Thanks, Kate. Unfortunately, it wasn't a "top down kind of day" when we picked it up, but there have been many since.
Samantha4/16/2015 12:04:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:EdbLadika
Overall great experience. We bought the NXt 200 and LOVE IT! Working with Ed Ladika is wonderful. We have bought from in the past, referred friends and will buy from him again.
lexus4/15/2015 01:49:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Barbara,Bill. Aleesha
We purchased a GS 350 from the Balise Team last week. Our sales person, Barbara Spear, was phenomenal. Very friendly and knowledgeable about the product they sell. My wife was so impressed with her that she ended up hugging her for the way she took care of us. Bill in finance was friendly and helpful as were all the employees we came in contact with. We will definitely go back again!!! They are the best!!!!
Michael3/14/2015 05:40:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ed Ladika, Aleesha Peters, Bill Gryszkiewicz
We purchased a 2013 GS AWD in 3/2015 with 18 K miles from Mr Ed Ladika. His professionalism and caring approach was exactly why we came to Balise Lexus. We had previously bought a 2011 RX450H there and have very pleased with everyone in the service department. Ms Aleesha Peters spent about one hour reviewing in detail every button , setting etc on the day of sale. This service was not available when we purchased our prior car and it is a fantastic helpful addition before we drove out from the showroom She is very knowledgeable and available for future calls if needed. We also met with the Business Manager Bill Gryszkiewicz who sensitively explained all the additional add on warranty options (one of which we purchased) without any high pressure tactics we all hear about. In summary we'll be back for our next car purchase in the future.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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