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Balise Lexus

1385 Riverdale StWest Springfield, MA 01089
1-888-380-35781-888-380-3578
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Ca ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Why You Should Buy a Used Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mile ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mileage Car, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Dealer Disclaimer

Full disclaimer can be viewed at http://www.baliselexus.com/Disclaimers
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 57 
customer7/27/2015 09:36:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Pirro, Noah C, Bill
Overall excellent experience. Exceeds customer service expectations. Jim Pirro was great, Noah and management staff were always there to help. Inside you are treated like family.
julie7anna7/25/2015 11:27:05 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Pirro
Everyone working was very helpful and polite. Jim was awesome, he was very down to earth and great to work with. Without a doubt bringing my family to you for their new cars!
Badger7/23/2015 08:58:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ed, Isaac
We keep coming back because you are the best. Ed, Isaac and the team rate all 10s. Your review of all of the features our our new RX was impressive and very helpful.
alicia177/19/2015 10:42:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim, Noah, Bill, Aleesha
My husband and I went to the dealership 5 tkmes before we decided which vehicle we wanted. They were very patient and helpful in making our decision. This is our first Lexus and probably not our last. The dealership was great and all the staff were wonderful.
Lexie's new owner!7/06/2015 04:45:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Pirro, Bill, Aleesha
I just finished a three month search for the perfect dealer to buy my NX from in the area. Other dealerships were closer to me, but they didn't seem to want to help me find the 'right' car for me. So, I picked up the phone, called Balise, found Jim Pirro - and my luck changed. He told me he did not have 'my' car on the lot - but would find it for me - and he did. Finally the day came, we met at Balise, we negotiated, we had a great time - I trusted Jim, Bill and the Manager to have my best interest (and wallet) at heart. No one lost. Balise delivered the car to my house (90 miles away) two days later. Who does that!!? Thanks Balise!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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