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Balise Lexus

1385 Riverdale StWest Springfield, MA 01089
1-888-380-35781-888-380-3578
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Ca ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Why You Should Buy a Used Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mile ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mileage Car, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Dealer Disclaimer

Full disclaimer can be viewed at http://www.baliselexus.com/Disclaimers
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 71 
peetee1/20/2016 03:55:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Pirro
I went into the dealership last month looking for a new vehicle and everyone was so polite, Had Jim Pirro help with everything and he did a great job. Best car shopping experience i've ever had!!
HappySS1/14/2016 08:47:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ed Ladika
This is our third RX 350 from Balise--and they all have been great! We enjoyed the first two especially on long trips. Our new RX is wonderful! The inside is comfortable and very upscale. While our new vehicle is wonderful, our sales person is also second to none! THANK YOU Ed Ladika!
whyjohnson1/07/2016 12:03:28 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marc Thompson, Bill Gryszkiewicz
I have worked with Marc Thompson over the past 25 years. He has helped me with the purchase of four automobiles, a 1989 Honda, a 1996 Lexus ES 300, a 2011 IS 250, and most recently a 2016 NX 200t. I appreciate the standard that he has set at Balise Lexus in terms of welcoming treatment of customers and the professionalism he has displayed. His follow through has been great. Everyone likes to feel special. The folks at Balise Lexus have apparently decided to make satisfied customers a goal. The cost of my vehicles has always been higher then other competitive cars, but I have decided that I'm worth possessing that which is amongst the best on the road. I believe I, too, have set a standard.
Sergey82721/02/2016 11:04:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Barbara Spear, Bill Gryszkiewicz, Alyeesa Peter and service writers
It's our second car from Balise. First was RX 350 two years ago, this time we get a new GX 460. Both times we had good experiences and great people dealing with, high professional skills and friendly atmosphere here at Balise.
RJS1/01/2016 09:53:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Maloio - Sales, Bill Gryszkiewicz - Leasing and Alicia - Delivery
Car buying can be a daunting experience; but not at Balise. I just leased my 5th RX 350 from Balise and the sales, leasing and deliver experience were all outstanding. Jim Maloio was my salesperson who worked very closely with me thru the initial sale, with regular updates on the availability of the car I selected, and the final delivery. Leasing was also a painless experience and the person who reviewed all the features of the vehicle with me did an excellent job. All in all an outstanding car buying experience.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Balise Lexus : West Springfield, MA 01089 Car Dealership, and Auto Financing - Autotrader