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Balise Lexus

1385 Riverdale StWest Springfield, MA 01089
1-888-380-35781-888-380-3578
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Ca ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Why You Should Buy a Used Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mile ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mileage Car, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Dealer Disclaimer

Full disclaimer can be viewed at http://www.baliselexus.com/Disclaimers
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 52 
Happy Lexus man6/26/2015 03:47:28 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kate Bedard, Alyesha Peters, Bill Gryszkiewicz
I have purchased over twenty five vehicles in my lifetime and can say without reservation that this was my best car buying experience ever. My sales person (Kate Bedard) was knowledgeable, informative and never used any pressure in selling the vehicle. To say she went above and beyond would be an understatement. Without question Balise will be my first choice for my next automotive purchase.
BrigFreda6/23/2015 01:45:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Pirro
I returned to Balise Lexus for the 3rd time recently to purchase a 2015 Lexus RX350. My experience was professional, comfortable and convenient. They worked around my busy schedule and the process was seamless.
New NX 200t owner6/08/2015 06:30:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marc Thompson, Bill - finance, Alisa - new car delivery, Joe R. - service
My 2nd experience purchasing / leasing a new Lexus was just as great as my first. My first SUV (RX 300) I had for 13 years - I had all service preformed at the dealership - with no regrets. Joe R. was my contact & he always told me the truth / bottom line. He realized that I took care of my RX and always complemented me on that. My new Lexus is brand new to the Lexus line, a NX 200t, so far I am loving it. I would recommend Balise Lexus to anyone looking for a Lexus. The atmosphere is warm, everyone working there is friendly / helpful.
1st time LS owner6/05/2015 12:22:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Pirro, Aleesha Peters, Bill Gryszkiewicz, Noah Cahillane, Paul Sowa, Adam Dziewit
Bot a certified pre-owned LS, my first lexus & first experience with the Balise Lexus staff. Everyone I worked with was helpful, friendly, and knowledgeable. If you're thinking about a lexus check out Balise.
Toyota Fan6/03/2015 03:11:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Isaac Kaluche
A few weeks ago I spoke to a gentleman by the name of Isaac Kaluche about a Toyota Avalon that had a deposit on it. He said he would call me if somehow the car became available. The very next morning, to my delight, he called and said the car was available. Within a few days time i was driving that car as my own thanks to Isaac. The entire process was handled fantastically by Isaac and everyone else involved. True professionalism by all at Balise Lexus.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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