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Balise Honda

400 Riverdale RoadWest Springfield, MA 01089
1-877-696-95171-877-696-9517

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Here at Balise we have been helping people buy cars since 1929. We belive in treating people the way they want to be treated, giving them a fair price & providing outsta ... Read more
Here at Balise we have been helping people buy cars since 1929. We belive in treating people the way they want to be treated, giving them a fair price & providing outstanding customer service. Our staff will take the time to find our what you want and what you need. Our inventory is greater than anyone's assuring you will find the car you want, if we don't have it we will get it. Come see why You'll Do Better At Balise!!

Why You Should Buy a Used Car From Us

At Balise Honda, we hand pick our pre-owned inventory, run it through a rigorous inspection process and only when our Master Mechanic and our General Manager are satisfie ... Read more
At Balise Honda, we hand pick our pre-owned inventory, run it through a rigorous inspection process and only when our Master Mechanic and our General Manager are satisfied THAT is when we place it in our inventory, assuring you only see the cream of the crop. Come see us and we promise, You'll Do Better At Balise.

Languages Spoken

  • Español

Dealer Disclaimer

Full disclaimer can be viewed at http://www.balisehonda.com/disclaimer.htm
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 3.6
    Quality Of Work
  • 3.6
    Friendliness
  • 3.3
    Overall Experience
  • 3.4
    Price

Dealership Reviews

1 - 5 of 53 
acphelps091/14/2015 06:54:23 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Gould, Alex Medina,Ashley, Larry, Julio Cortes,
I just had the best car dealership experience that I've ever had. I went in there yesterday 1/13/15 and told them my whole story about my car that I had just bought. I was running into problem after problem, and I still don't know what is wrong with it. But I can tell you its something.... I told my previous dealer I was going to look around for other cars but where could I. He said Balise Chevy and Honda. So I looked both places up, I liked one car from Chevy and about 3 from Honda so I chose to come to Honda. I wanted to check out a 2006 Chevy Equinox at first, and the first thing I noticed was the check engine light, and that was the same problem with my 2011 Kia Sportage that I just purchased. Little to say, my poor Kia that I loved so much, is very sick and needs to be fixed. So anyways, I test drove the Equinox I liked it other then it had over 68,000 miles on it and the check engine light came on. Alex, the car dealer I worked with said to me, I think we should try you in a CRV and so I said absolutely lets try it. He looked into it, the General Manager Larry came over and talked to me and asked me what I was looking for and other questions. I explained my story, it was going on about 11 days since I bought my car and haven't had it other then for a few days, but at this point I was just overwhelmed and tired. These guys worked their butts off and gave me anything they could to make me feel better and to help me out. They gave It all they had. I ended up taking home a 2012 CR-V Honda best car I have thought of purchasing. It has 66,000 miles on it and is in great condition. I live on a hill so now I will be the only one able to make it up the hill with a AWD vehicle. It has amazing features which include a back up camera(my favorite, takes time to get used to), Heated Front Leather Seats, Bluetooth right on your steering wheel, a Moonroof which I never have had before and always wanted, XM Radio, and so much space! Its amazing and I wouldn't trade it back for anything. They helped me out so much while I was going through just about a mental break down. So I just want to take the time to share with others and to say thank you so much everyone at Balise Honda. You guys are all awesome!! I had my car all done and ready for me by 3:30 today 1/14/15. I couldn't ask for better customer service! :)
Gerry1/09/2015 05:13:36 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Assistant Service Manager, Nathan
I have purchase about 6 cars from Balise over the years and I have had them all serviced by Balise. You may pay a little more but they are honest and I know I can count on them to do the work right. To date I have no complaints.
awanyoung12/22/2014 09:39:44 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:George
went to change a flat tire on my civic which one I brought from them. They refused to give me a service. I asked the employee George why. He told me his boss GM Larry Bass told them not to give a service Caz I didn't give them a Good review on my last service. Larry bass is very unprofessional
krbelloff12/16/2014 03:40:48 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Larry Bass
While the sales lady we very nice the rest of the staff are crooks. Finance guy added service contract and changed numbers and the sales manager and General Manager are about as rude as you can get. I had a post purchase issue and was actually told that they wouldnt help me because they "gave" me a good deal on my car. Drive the extra 5 min to another dealer, it will save you future frustartuon
Tracy Lafreniere11/24/2014 07:51:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alex medina
Yesterday I became a first time owner of my new Honda Civic Lx and couldt be happier! Thanks to my salesman, Alex Medina, he was patient and super friendley trying to work out the best possible deal for me! I highly recommend Balise Honda!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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