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Balise Honda

400 Riverdale RoadWest Springfield, MA 01089
1-877-696-95171-877-696-9517

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Here at Balise we have been helping people buy cars since 1929. We belive in treating people the way they want to be treated, giving them a fair price & providing outsta ... Read more
Here at Balise we have been helping people buy cars since 1929. We belive in treating people the way they want to be treated, giving them a fair price & providing outstanding customer service. Our staff will take the time to find our what you want and what you need. Our inventory is greater than anyone's assuring you will find the car you want, if we don't have it we will get it. Come see why You'll Do Better At Balise!!

Why You Should Buy a Used Car From Us

At Balise Honda, we hand pick our pre-owned inventory, run it through a rigorous inspection process and only when our Master Mechanic and our General Manager are satisfie ... Read more
At Balise Honda, we hand pick our pre-owned inventory, run it through a rigorous inspection process and only when our Master Mechanic and our General Manager are satisfied THAT is when we place it in our inventory, assuring you only see the cream of the crop. Come see us and we promise, You'll Do Better At Balise.

Languages Spoken

  • Español

Dealer Disclaimer

Full disclaimer can be viewed at http://www.balisehonda.com/disclaimer.htm
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.6
    Customer Service
  • 3.8
    Quality Of Work
  • 3.8
    Friendliness
  • 3.5
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 57 
domini564/17/2015 08:12:36 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Lizandra Lozada
I decided to go to balise honda to buy my first car. this was the best choice because i clould find what i was looking for. they have an excellent sales staff, they make you feel like at home, but if you are thinking to buy a car please ask for Lizandra Lozada, she is a nice person who will help you a lot like she did with me. i am more than grateful with her, because she really worked with me, she didn't care that she was on her day off she just still helping me to get my car. Thanks a lot Lizandra.
Moesy3/07/2015 01:59:36 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Andrew Corbin/other
Had a scheduled appointment, took 1.5+hrs for a standard oil/rotate tires. Neither service advisers could determine cost. Looked at previous invoice and the labor went from 5.00 to 17.95, yet the price of oil and filter was still the same price. Looks like we will be trying a different Honda dealership for our next service experience.
Massfan992/27/2015 05:59:40 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Colleen Jenkins
Been coming to Balise for many years and it's always been a very good experience. I only get my vehicles serviced at Balise. Fair pricing! And the best in personnel. Thanks.
Kelsmanley 2/17/2015 09:27:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Pietro
Even though I was just past my warranty, when AAA left me stranded, Balise came to my rescue, jumped my car and took it in to replace the battery, and came to get me at work when I was ready to get it. All for free!
acphelps091/14/2015 06:54:23 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Gould, Alex Medina,Ashley, Larry, Julio Cortes,
I just had the best car dealership experience that I've ever had. I went in there yesterday 1/13/15 and told them my whole story about my car that I had just bought. I was running into problem after problem, and I still don't know what is wrong with it. But I can tell you its something.... I told my previous dealer I was going to look around for other cars but where could I. He said Balise Chevy and Honda. So I looked both places up, I liked one car from Chevy and about 3 from Honda so I chose to come to Honda. I wanted to check out a 2006 Chevy Equinox at first, and the first thing I noticed was the check engine light, and that was the same problem with my 2011 Kia Sportage that I just purchased. Little to say, my poor Kia that I loved so much, is very sick and needs to be fixed. So anyways, I test drove the Equinox I liked it other then it had over 68,000 miles on it and the check engine light came on. Alex, the car dealer I worked with said to me, I think we should try you in a CRV and so I said absolutely lets try it. He looked into it, the General Manager Larry came over and talked to me and asked me what I was looking for and other questions. I explained my story, it was going on about 11 days since I bought my car and haven't had it other then for a few days, but at this point I was just overwhelmed and tired. These guys worked their butts off and gave me anything they could to make me feel better and to help me out. They gave It all they had. I ended up taking home a 2012 CR-V Honda best car I have thought of purchasing. It has 66,000 miles on it and is in great condition. I live on a hill so now I will be the only one able to make it up the hill with a AWD vehicle. It has amazing features which include a back up camera(my favorite, takes time to get used to), Heated Front Leather Seats, Bluetooth right on your steering wheel, a Moonroof which I never have had before and always wanted, XM Radio, and so much space! Its amazing and I wouldn't trade it back for anything. They helped me out so much while I was going through just about a mental break down. So I just want to take the time to share with others and to say thank you so much everyone at Balise Honda. You guys are all awesome!! I had my car all done and ready for me by 3:30 today 1/14/15. I couldn't ask for better customer service! :)
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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