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Bertera Subaru of West Springfield

499 Riverdale StWest Springfield, MA 01089
1-877-938-17111-877-938-1711

Why You Should Buy a New Car From Us

Bertera Subaru has been making it all about you, our customers, for over 35 years. Our focus has been and continues to be providing a hassel free automotive shopping, buy ... Read more
Bertera Subaru has been making it all about you, our customers, for over 35 years. Our focus has been and continues to be providing a hassel free automotive shopping, buying, and ownership experience customers deserve. In addition our Preffered Owners Program allows you take advantage of our "Free Tires for Life" program, service loaners, and special discounts on parts, accessories, service, and even your next vehicle! We make it easy because it should be, at Bertera Subaru "It's all about YOU!"

Why You Should Buy a Used Car From Us

Bertera Subaru has been making it all about you, our customers, for over 35 years. Every vehicle we offer has been thoroughly inspected to ensure they meet the strict qua ... Read more
Bertera Subaru has been making it all about you, our customers, for over 35 years. Every vehicle we offer has been thoroughly inspected to ensure they meet the strict quality standards our customers have learned they can expect from us. Our focus has been and continues to be providing a hassel free automotive shopping, buying, and ownership experience customers deserve. Let the professionals at Bertera Subaru make it easy, remember at Bertera Subaru, "It's all about YOU"!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 221 
Jmurf51343/02/2015 10:41:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Holly Haile
I'm an incredibly lucky guy who has a girlfriend who cares enough about them to get them a safe car. We visited two other dealers, I'll just say it's a good thing that Impreza was so nice because the sales team was so rude. When we came to Betera West Springfield we were greeted and Holly took great care of us. At the other dealers I was getting a base model, Holly, got me exactly what I wanted for a great price I could not be happier. I will only buy from here.
TamraJohnson2/27/2015 11:02:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Quesnel,Nicole Cook,Josh Bruso
My experience began in November 2014 when I started looking at newer vehicles. I had decided long ago that s Subaru was my top choice. After meeting Josh Bruso I was totally impressed with him and Bertera. In no way did he push or rush me into a decision. Timing was ultimately not right. I was never hassled after leaving to make a return visit. I made an appointment for February 21st 2015 and after doing more research narrowed my choices to an Outback or a Forester. I told Josh which options and colors I was interested in and after driving both chose the 2015 Forester. Josh is a straightforward and proactive sales consultant and worked very hard to get the deal done. He is friendly, personable and very knowledgeable. Awesome experience and would tell anyone looking for a Subaru, Bertera is the place to go and ask for Josh!
Beaches2/26/2015 02:17:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Quesnel,Brian Smuda
Brian was the best! My total experience at your dealership has been awesome from sales to final purchase. I will get right to the point," I love my new car"! Brian has been very helpful when I had a few "after questions" regarding the use of a few options that I have on my new Forrester. Sherry R.
SteveFogarty2/14/2015 03:47:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Keith Goldsmith
We went to subaru planning on buying a brand new car ..... Our first new car ever! To say the least we were nervous, worrying about paying to much, worry about negotiating ( which is neither of our strong suites). Keith made the entire process painless, and actually very enjoyable!! Keith was upfront about everything and really listened to us. We can't rave enough about bertera subaru in west springfield ma! Loved the experience almost as much as we love our new forester!!! Thanks Keith!!!
Ben376611/14/2015 03:39:12 PM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Carlos Balula
I had a check engine light come on (along with every other light on the dash) so I brought the car in, they charged the diagnostic fee, tweaked the order of the cylinder firing, checked all the plugs, wires, cleaned out the fuel system and let me know if the lights came back on that they wouldn't charge me again to look at the computer's list of errors. It was a day of thing (obviously) I called at 9 am and they got me in around 2, and out by 3:30. I haven't had any issues since plus a nice little spot to work remotely with free wifi was very helpful. I'll be back, Steve Lewis's service was never on time or helpful so although I bought the car there I'll trust Bertera to service it from now on.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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