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Bertera Chrysler

539 Riverdale StreetWest Springfield, MA 01089
1-866-974-96041-866-974-9604

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Call us right now for your Employee price. No hidden rebates, just pricing that our dealership employees pay.

Why You Should Buy a Used Car From Us

At Bertera Chrysler Dodge Jeep Ram SRT in West Springfield we have been building relationships with our customers for over twenty years. We take pride in knowing that we ... Read more
At Bertera Chrysler Dodge Jeep Ram SRT in West Springfield we have been building relationships with our customers for over twenty years. We take pride in knowing that we provide true outlet pricing to the public. You also get piece of mind with your purchase because all of our vehicles go through a rigorous inspection by Bertera's certified service technicians. We look forward to building a lasting relationship with you, and welcome you into the continuously growing Bertera Family.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.Depending on the age of the vehicle normal wear and tear should be anticipated. We may or may not have all the keys and floor mats. We will be happy to obtain extra ones for you at our Dealer cost. Please call our toll free number at 800-935-1198 to verify availability, options, and pricing. We try to present all information as accurately as possible, but please call first! Not responsible for listing errors. New car photos may not be of the actual vehicle. Please call for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.2
    Quality Of Work
  • 4.3
    Friendliness
  • 4.1
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 355 
instereo215/16/2015 10:16:05 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Igor Palgi
I went to bertera looking to test drive a jeep, but not having any idea of what I wanted. No one tried to hard sell me like other dealerships may do. They were extremely patient in helping me explore my options with the genuine interest of me being happy with choosing a car. I had a goal of signing my lease and driving away in the same day and the dealership did everything in their power to accomplish that for me. They're very easy to get in contact with and I appreciated the service very much, even with a few hiccups in the process.
Bertera Chrysler Jeep Dodge Ram responded to this review
5/16/2015
instereo, thanks for your business and your glowing review! We aim to please and it is great to hear that Igor and the team hit those marks for you. Enjoy your vehicle and thank you again for the opportunity. Respectfully, Dominick Salemi General Sales Manager
mrs.otero695/16/2015 09:12:09 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Roberto Martinez
I've never been to a dealership, yet alone ever financed a vehicle. The salesman Roberto M. made my first time experience one to remember. He provided great and fast service. Although I was skeptical about the entire thing at first, I'm excited to say that I left Bertera feeling great and confident about my choice. I would definitely recommend my family and friends.
Bertera Chrysler Jeep Dodge Ram responded to this review
5/16/2015
Awesome to hear! We are so proud to have had your first dealership experience here with us. Roberto and the entire team thank you for your business and your great review of your experience. Thank you for your vote of confidence and enjoy your new ride. Respectfully, Dominick Salemi General Sales Manager
15freedomjeep5/13/2015 03:27:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Nimerowski
I visited many dealerships in the western MA, CT and NY area. Bertera in West Springfield was the best. They gave the best deal for my trade and the best deal on my jeep. Brian Nimerowski goes above and beyond to make sure you are 100% satisfied. they will have my business for years to come.
Bertera Chrysler Jeep Dodge Ram responded to this review
5/14/2015
Thank you for your business and your great review freedomjeep! Brian was especially excited that you shared your experience about his level of service. Enjoy your Jeep and thanks again for choosing Bertera West Springfield!! Respectfully, Dominick Salemi General Sales Manager
mcintire975/12/2015 03:02:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Nimerowski
Best salesman I have ever dealt with. Really knowledgable and awesome to deal and converse with! Really helped me out Saturday and will recommend him to anyone.
Bertera Chrysler Jeep Dodge Ram responded to this review
5/14/2015
Congrats on your purchase mcintire97! On behalf of Brian and the entire dealership we thank you for your business and your review. Enjoy your vehicle and we will see you soon for your first oil change! Respectfully, Dominick Salemi General Sales Manager
CWMeaden5/10/2015 10:10:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Spahl
Ryan was a fantastic salesman. He went above and beyond to listen to exactly what I was looking for in my new car. As it was my first experience purchasing a car on my own, I was hesitant going through the sales process as I know the stereotypes car salesman have. Ryan broke my stereotype. He was attentive, and found me a car that fit exactly what I had on my list without going over my budget. He was concerned with "earning my business" and ensuring that I had a positive experience. Even when I explained to him that I was looking at other places, and would be back to the dealership when I made a final decision, he did not attempt to pressure me into making an immediate purchase. When the time came to make my decision, I chose the Chrysler 200, and Ryan earned my business and ensured that I received the best deal for my vehicle. I was thrilled with the experience and my purchase and would recommend Ryan and Bertera Chrysler!!
Bertera Chrysler Jeep Dodge Ram responded to this review
5/14/2015
Awesome to hear about your great experience here CW!! Ryan and the whole team congratulate you on your new 200. Thank you for your business and your review. It was our pleasure to serve you and we look forward to seeing you soon in service. Respectfully, Dominick Salemi General Sales Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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