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Bertera Chrysler

539 Riverdale StreetWest Springfield, MA 01089
1-866-974-96041-866-974-9604

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Call us right now for your Employee price. No hidden rebates, just pricing that our dealership employees pay.

Why You Should Buy a Used Car From Us

At Bertera Chrysler Dodge Jeep Ram SRT in West Springfield we have been building relationships with our customers for over twenty years. We take pride in knowing that we ... Read more
At Bertera Chrysler Dodge Jeep Ram SRT in West Springfield we have been building relationships with our customers for over twenty years. We take pride in knowing that we provide true outlet pricing to the public. You also get piece of mind with your purchase because all of our vehicles go through a rigorous inspection by Bertera's certified service technicians. We look forward to building a lasting relationship with you, and welcome you into the continuously growing Bertera Family.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.Depending on the age of the vehicle normal wear and tear should be anticipated. We may or may not have all the keys and floor mats. We will be happy to obtain extra ones for you at our Dealer cost. Please call our toll free number at 800-935-1198 to verify availability, options, and pricing. We try to present all information as accurately as possible, but please call first! Not responsible for listing errors. New car photos may not be of the actual vehicle. Please call for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 3.9
    Quality Of Work
  • 4.1
    Friendliness
  • 3.9
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 348 
Peter G.5/02/2015 04:59:16 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jimmy Duclos
Jimmy made my wife and i feel very comfortable, there was no pressure. After having a couple of bad experiences at other dealers it was refreshing to have Jimmy work for us.
jpw2774/30/2015 12:28:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Antico
We made the long trip from Cape Cod to Bertera as a result of the Costco Auto Buying Program. We initially spoke with Sheila who sent us a list of the inventory of the style car we were interested in. Based on that list we had picked out a car with the options and color we wanted. David Antico greeted us as we arrived. Unfortunately the car we were interested was no longer available. David literally spent the day with us helping us to find a car we would be happy with. He was always patient and courteous. He took us to other lots they owned to look at and test drive other cars. Once we made a decision on the car and the price, David worked with Chris in finance and our insurance company so that we could purchase the car and register it all in the same day. We were able to drive the car home and not have to make another long trip back from Cape Cod. Thank you. jpw
jessicamar24164/30/2015 10:35:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Spahl
I had the pleasure of working with Ryan Spahl in leasing my new Jeep Cherokee. I usually hate going into car dealerships because we all know how salesmen can be at times but Ryan was the complete opposite and really truly helped me get the best deal possible. He went out of his way to get the price down to where I wanted it to be and went back and forth dealing with me not being able to decide what kind of Jeep I wanted. He was with me every step of the way until we sealed the deal and even then he told me to contact him if I had any questions or needed anything in the near future. I would definitely recommend Bertera in W. Springfield but more specifically Ryan...he was great!
pastapete4/29/2015 01:52:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris and the internet sales team.
I would recommend Beterra and in particular, Bob Scagliarini to everyone. This was by far, the easiest vehicle purchase I have ever made. Absolutely zero pressure, eager to work with you to get the best possible deal. Chris in finance was extremely accommodating. I traveled from RI, and would do it again!
jdd4/29/2015 01:01:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Donah
I made the long drive from Adams to see about the Costco auto program and it was well worth the effort. The Internet Sales rep Chris was great, he new what he was talking about and was very personable and willing to do whatever was needed to make the deal. The financial guy was fast efficient and just all around a pleasure to work with sorry I can't remember his name. Two hours from start to finish all paperwork signed VERY GOOD
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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