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Balise Ford of Wilbraham

1979 Boston Road Route 20Wilbraham, MA 01095
1-866-262-97541-866-262-9754

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Balise Ford of Wilbraham in Wilbraham, Massachusetts exists for no other reason than to ensure our customers are among the most satisfied anywhere. From our showroom to o ... Read more
Balise Ford of Wilbraham in Wilbraham, Massachusetts exists for no other reason than to ensure our customers are among the most satisfied anywhere. From our showroom to our service facility, we're ready to exceed your highest expectations!

Why You Should Buy a Used Car From Us

Balise Ford of Wilbraham in Wilbraham, Massachusetts exists for no other reason than to ensure our customers are among the most satisfied anywhere. From our showroom to o ... Read more
Balise Ford of Wilbraham in Wilbraham, Massachusetts exists for no other reason than to ensure our customers are among the most satisfied anywhere. From our showroom to our service facility, we're ready to exceed your highest expectations!

Languages Spoken

  • Español

Dealer Disclaimer

Full disclaimer can be viewed at http://www.balisefordwilbraham.com/disclaimer.htm
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 60 
ijdelgado12/08/2014 02:14:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ethan Harvey
Iraida-12-1 Service Excellence Balise Ford Wilbraham, MA has a strong service team providing service excellence in each step of the process. We were shopping for a car for my son and were trying to decide between two different brands. We were serviced by Ethan Harvey (Sales Consultant) at Balise Ford Wilbraham, Massachusetts. We were very impressed with the knowledge he had about the specifics of the car and his interpersonal skills are to be admired. I am not an easy- to- please parent. I never felt pushed to make a decision or “sold” to in the whole process. Ethan is a personable, friendly and knowledgeable. I will be referring my friends, family and co-workers to Balise Ford Wilbraham. They really care and give you a true service excellence experience. Thank you Ethan and thank your team at Balise!
Michael S. Casey11/26/2014 11:50:52 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Monica Brown
My service experience was excellent. From the time I called to set up my appointment for the 90K service of my 2008 Ford Focus, to the actual pickup of my vehicle, everything was handled in a polite and professional manner. I had my 2013 Ford Fusion 15K service completed at Balise just two weeks earlier and that experience was quite positive, as well. I cannot say enough good thing about my continued experience working with Monica Brown, my service advisor. She is, simply, the BEST! Thank you Monica and thank you Balise Ford of Wilbraham.
Melissa102411/19/2014 11:50:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon M
I just purchased a ford edge at balise ford in wilbraham and I love my new car! Everyone that works there is so friendly! I would highly recommend them to all my friends and family!
christine.engelson11/14/2014 07:36:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Monica Brown
I purchased my Ford Taurus here last year. Balise Ford services my car with continued efficiency & friendly employees. I would highly recommend to my friends & family.
bryanandemma11/14/2014 03:43:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:monica
As always i drop my truck off to monica in service and she calls my cell when it is complete one time i was working at a near by company and my truck was in the shop i received a call from my younger sister that our mother was going to pass away within 24 hours i called monica she had her transport guy at my job in less than 10 minutes they brought me directly to my truck and said catch us later for payment and go be with your mother i will never forget that act of kindness from monica and rick, i now work at the dealership myself.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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