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Balise Chevrolet Buick GMC

440 Hall of Fame AvenueSpringfield, MA 01105-1310
1-888-864-29871-888-864-2987
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Ca ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a New Car. If you're looking for the perfect new vehicle, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Why You Should Buy a Used Car From Us

You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mile ... Read more
You're a Smart Shopper! You know what it takes to find a great deal on a quality pre-owned vehicle. Whether you're looking for a great deal on a Low Price Car or Low Mileage Car, you will be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!

Languages Spoken

  • Español

Dealer Disclaimer

Price on new cars may include rebates/incentives. Vehicles subject to prior sale. Tax, title, reg and doc fees extra where applicable. Illustrations for design purpose on ... Read more
Price on new cars may include rebates/incentives. Vehicles subject to prior sale. Tax, title, reg and doc fees extra where applicable. Illustrations for design purpose only, actual vehicles may look different. Not responsible for typographical errors. All prices subject to change. Differences in MSRP may be caused by additional manufacturer installed equipment/options. Full disclaimer can be viewed at http://www.balisechevybuickgmc.com/Disclaimer
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 2.6
    Quality Of Work
  • 3.3
    Friendliness
  • 3.3
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 50 
aaronkelley4/23/2015 11:47:23 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bob
I tried to purchase a vehicle here over the Internet, as I've done a couple times before and was first told I had to pay in cash (state law or I had to overnight plates), then I was told it was dealership policy after confirming it was not a law, then I was told I had to be present and they would not allow me to ship. Very strange.
Dennaz11/22/2015 10:08:32 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Brian Bush
Bought a brand new Suburban from this dealership in 2012. I returned to the dealership for all service work, and it has gotten worse and worse each time. Not only will I no longer use this dealership for service, I will no longer buy any vehicles from any of the Balise locations. They treat you great when you are buying the vehicle, but once you sign, service is bad. Do your self a favor and go somewhere else.
bgiampiola11/05/2014 03:53:23 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rob
Pitiful excuse for a dealership. My girl friend and I went in to get our tires changed. They did not change the air valves in our tires (which they admitted they should have done) so we had fluctuating flat tires which we had to fill every day until we got the chance to book an appointment at a reasonable time of day. We finally got an appointment from the assistant service manager named ROB (whom we had originally met with to get the tires changed). We called him the day and of our appointment and he told us that he would meet us at the dealership for the appointment we had made with him - he promised he would give us a rental once we dropped the car off and would "take care of the problem" regarding our tire issues. Well, we got there, and ROB was no where to be found. The man behind the counter, who was unbelievably rude, told us they had no appointment for us, were closing soon, had no rental for us, and to come back another time (we live 40 minutes away and had flat tires). He had absolutely no regard for us as customers. After they tried intimidating my girlfriend into leaving, I refused, and was so dumbfounded at their lack of respect and pride in their own business. This place is AWFUL. Their service is TERRIBLE. Hire employees who care about your business, not employees who screw over customers and get their paycheck knowing they work for a company they have no pride in. ROB, you are the worst of them all. You are a liar and a sleazeball. Thanks for the appointment and rental car that didn't exist you snake in the grass.
Ana Rosa11/01/2014 12:07:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bryant Biccum
I came in to the dealership just to look and see since I was thinking about trading my 2006 Sante Fe. It was a Sunday afternoon and I figured the dealership would be closed since it was about 4:30 pm but just took a chance. Bryant Biccum was the sales rep that was there and was very professional, friendly and commited person. He took the time to see I was looking for and did not seem to mind that it was past closing time. I was able to test drive the new 2014 Sante Fe and ended up leaving the dealership that same night with the SUV. I truly am greatful for the service I received from him and had my daughter speak with him as well and he was able to help her get her first car. I will definitely recommend Bryant to all my friends and family and in the future if I will decide to trade or purchase another vehicle I will definitely be back to deal with Bryant. Your company is very lucky to have someone who is very commited and has great customer service skills. On a scale of 1-10, I would definitely given him a 10++++++. Thanks for everything Bryant. I will definitely be seeing you again.
MDeshais8/20/2014 10:54:04 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Barnett
My car had broken down while traveling thru Springfield so stopped in Balise to let my Subaru dry out-or so I thought. Barnett, service writer, came out, looked at car, drove it around the lot, advised me not to drive it but get it towed to local Subaru dealer as there was loud scraping noise underneath. Barnett let me park car in his lot until I got it towed-Funny....after contacting local Subaru dealer in west Springfield , I was rudely informed that they were way too busy to take care of my Subaru. Ironic, the Chevrolet dealership had a kind & friendly rep who assisted me, but the local Subaru dealer could not take time to look at my Subaru. Balise should be overjoyed to have Barnett as an employee--he is what customer service should be all about & maybe you could loan him out to Subaru dealer to show them what they should be doing !!!!!!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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