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Toyota of Greenfield

1 Main StreetGreenfield, MA 01301
1-888-892-06051-888-892-0605
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Toyota/Ford of Greenfield has Franklin County's Largest Selection of New and Used cars, trucks and S.U.V's. We specialize in all Toyota, Ford, Lincoln and Mercury vehicle ... Read more
Toyota/Ford of Greenfield has Franklin County's Largest Selection of New and Used cars, trucks and S.U.V's. We specialize in all Toyota, Ford, Lincoln and Mercury vehicles, new and used. We have been Locally owned for over 34 years and are a cornerstone of this community. Our goal is to provide the Highest level of Customer Service and Satisfaction. Every customer is a guest in our home and we strive to exceed your expectations as your dealer for life.

Why You Should Buy a Used Car From Us

Toyota/Ford of Greenfield has Franklin County's Largest Selection of New and Used cars, trucks and S.U.V's. We specialize in all Toyota, Ford, Lincoln and Mercury vehicle ... Read more
Toyota/Ford of Greenfield has Franklin County's Largest Selection of New and Used cars, trucks and S.U.V's. We specialize in all Toyota, Ford, Lincoln and Mercury vehicles, new and used. We have been Locally owned for over 34 years and are a cornerstone of this community. Our goal is to provide the Highest level of Customer Service and Satisfaction. Every customer is a guest in our home and we strive to exceed your expectations as your dealer for life.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
NH_Norma5/18/2015 08:22:27 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Deveney,Shane Barbato,Nick Koscinski
We found this dealership online, searching for a used Toyota Tacoma. Living 1 hr and 50 minutes away, we called to confirm they still had it, and made arrangements to see it. When we got there, Shane greeted us, brought the truck to the front door, made copies of our driver licenses, and sent us on our way for a test drive. He didn't feel the need to go with us, told us to take our time and really get a good feel for the vehicle. No pressure! We came back and asked about a couple of very minor things we noticed that were needed, and he assured us they would fix them before we took delivery if we wanted it. He left us alone with truck in the parking lot to discuss it among ourselves and told us to just lock it up and return the key when we were ready. Again, no pressure! We left a $500 deposit and a credit application, anticipating that we might find better rates with our bank but wanted a comparison. He called the next day with a rate and we agreed to check our bank. Being out of state, things moved a bit slower but Shane connected us with Nick and just asked to be kept in the loop. A week later we had our financing in place and picked up the truck (in and out in 15 minutes!) and Ryan helped with the final paperwork and the service contract that we purchased. Being out of state, there were some differences in how the title is handled so we had to work that out, but again Shane was very responsive and took care of everything for us the next business day. I HIGHLY recommend Shane and this dealership. It was easily the most pleasant car buying experience to date for me, and I've bought a LOT of used vehicles in my driving years. I will check with Shane before my next vehicle purchase. To me, it was well worth the drive (all 3 times to get the deal completed).
Toyota Ford of Greenfield responded to this review
5/19/2015
We appreciate the time it took for you to write about your experience with us. Each employee is a valued member of our team and we are glad to know that they were able to take care of you during your time with us. Please continue to visit us whenever you have questions, and we will continue to provide great service. Sincerely, Jeff Holmberg, General Manager 413.773.5455 jholmberg@fathers-sons.com
Missesb5/15/2015 11:44:51 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shane Barbato
Shane was a NO B.S. Sales person who showed us what we wanted, and gave us a fair trade in for our Honda. Would send my friends and family to see him. Service was also great when inspecting my new car.
Toyota Ford of Greenfield responded to this review
5/21/2015
We appreciate the time it took for you to write about your visit. I am happy to hear that Shane was able to serve you and demonstrate how we do business here. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Holmberg - General Manager - 413.773.5455 - jholmberg@fathers-sons.com
marigott5/14/2015 08:16:38 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sales manager Craig
My first contact was with Craig, the sales manager. I told him exactly what I was looking for in a Prius. He was responsive and delivered. I worked also with Matt McGuire and Nick Koscinski , who were also friendly and direct, both a pleasure to deal with.
Toyota Ford of Greenfield responded to this review
5/15/2015
Thank you so much for sharing your experience with us. We are happy to hear you were able to find what you were looking for including standard-setting customer service from Craig, Matt and Nick. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Sincerely, Jeff Holmberg, General Manager 413.773.5455 jholmberg@fathers-sons.com
Toyota/Greenfield5/08/2015 09:47:27 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shane Barbato
Excellent experience dealing with Shane and Toyota. No pressure to buy a car. Very knowledgeable about cars and extras on the car and is very thorough on everything and tells you what you could save on.
Toyota Ford of Greenfield responded to this review
5/11/2015
Thank you so much for writing about your visit. We are glad that Shane and our team were able to provide you an excellent experience. Please continue to visit us whenever you have questions, and we will continue to provide great service. Sincerely, Jeff Holmberg, General Manager 413.773.5455 jholmberg@fathers-sons.com
morgano5/07/2015 03:33:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Shane Barbato,Nick Koscinski
Shane helped us immediately find the car that was perfect, and made the whole experience easy going and pleasant! I never felt pressured, and the car we purchased was an excellent deal. The car I bought was ready for me in just two days, and the dealership worked hard to make everything as easy as possible. Great people with great deals! :)
Toyota Ford of Greenfield responded to this review
5/08/2015
Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Shane was able to help find the perfect vehicle for you. Please do not hesitate to contact us if you have any questions about your vehicle. Sincerely, Jeff Holmberg, General Manager 413.773.5455 jholmberg@fathers-sons.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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