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Patriot Buick GMC

104 Sturbridge RoadCharlton, MA 01507
1-877-741-08421-877-741-0842
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

CREDIT IS OUR EXPERTISE Our professional sales associates have more then 80 years combined experience in the automobile sales market. Our sales professionals are committe ... Read more
CREDIT IS OUR EXPERTISE Our professional sales associates have more then 80 years combined experience in the automobile sales market. Our sales professionals are committed to providing you a pleasant buying experience. We utilize many different financing options that are guaranteed to get you APPROVED at the best possible rate and term. We take the time to answer ALL of your questions and make sure you feel confident with your new purchase.

Why You Should Buy a Used Car From Us

CREDIT IS OUR EXPERTISE Our professional sales associates have more then 80 years combined experience in the automobile sales market. Our sales professionals are committe ... Read more
CREDIT IS OUR EXPERTISE Our professional sales associates have more then 80 years combined experience in the automobile sales market. Our sales professionals are committed to providing you a pleasant buying experience. We utilize many different financing options that are guaranteed to get you APPROVED at the best possible rate and term. We take the time to answer ALL of your questions and make sure you feel confident with your new purchase.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 81 
Matt1/09/2015 11:25:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Root,Rob Phillipo
Purchased a new loaded 2014 Buick Enclave in September from Tom Root. I went in there with a plan, told Tom the price I wanted to be at including throwing in a few aftermarket options, and held to my price. Tom was able to make things happen quickly with very little haggling. The finance manager was out that day and Tom was able to complete all the financing paperwork as well. Excellent dealership, friendly, and highly competitive pricing for a small dealership. I buy a lot of cars, and this car buying experience was by far one of the easiest. It's worth the trip to Charlton.
Patriot Buick GMC responded to this review
1/21/2015
Thank you for your awesome feedback!! It is our goal to provide a truly exceptional experience for our customers. We are so pleased that you feel this way. Congratulations on your new vehicle!! We hope you will continue to service with us.
Anjie12/22/2014 06:14:34 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:James Shaughnessy,Paulette Reed
Jim Shaughnessy is fantastic. This guy has more personality in his little finger than any other car salesman I have ever dealt with had in their entire body. He is just awesome. He made this whole process go a lot more smoothly than I expected, and I'm an eternal optimist. When it got down to financing Paulette Reed not only got us a better rate than our pre-approval, but made the stack of paperwork we had to go through almost fun. Patric Saad was my first contact on our new car, and his carefree smile and upbeat attitude let me know immediately upon walking in the door this was going to go well. I will be coming back for our next car. Up until I came here buying a car was not a joyful experience. It was endless games of 3 card Monte and pressure that made me feel like I should escape rather than sign anything. I didn't experience any of that here. I'm keeping Jim's card, and I will be seeing him again.
Patriot Buick GMC responded to this review
12/23/2014
Thank you so much for taking the time to write this stellar review. I am so glad to hear Jim Shaughnessy was so helpful throughout the process and helped pick the best car for you. On behalf of Patriot Buick GMC and everyone here we are pleased to hear that our experience here exceeded your expectations. We look forward to working with you in the future!
LynneBrim12/02/2014 09:09:16 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Root,Paulette Reed,Dan Curboy,Rob Phillipo
I had the BEST results tonight when I visited Patriot in need of a car! I drove home with my new car! No pressure, very friendly and they made me very happy. Everything was explained to me about my new car and my onstar, bluetooth, and radio was all set up the way I wanted. I cannot thank Patriot enough, especially Dan Curboy. Thank You so much again and if you are reading this, I would say to go to Patriot for your car purchase, you won't be sorry.
Patriot Buick GMC responded to this review
12/03/2014
Thank You for your stellar review regarding your new vehicle purchase! I am so glad to hear that everyone at Patriot Buick GMC, especially Dan were able to help assist with the process. We appreciate your business and hope you will continue to service here with us.
imalilley10/06/2014 06:01:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:James Shaughnessy
From beginning to end, the whole experience was great. This was my third time coming to Patriot and I will be back when it is time to buy another car. Tom Sullivan and Jim Shaughnessy are the best!
Patriot Buick GMC responded to this review
10/07/2014
Thank you so much for your kind words. We are glad to hear that you had such a wonderful experience here at Patriot Buick GMC and hope that you continue to enjoy your new car! It is great to hear that your sales consultants answered all of your questions and took such great care of you. If there is anything we can do to assist you in the future please do not hesitate to contact us. Congratulations on your new vehicle!
Mpelks5149/25/2014 01:15:03 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Paulette Reed
I dreaded going to a dealership... Not this time. Jim shaughnessy is honestly so flawless at his job and he literally went above and beyond for me and my husband. He was so great from start to finish and i will never buy a car from anywhere other than him or from patriot. Also paulette reed the finance manager literally did everything for me. Talked me through every step of every page I signed and also helped me with canceling plates and other things that I should have done myself but she put in the time to help me with. These people made the car buying process so easy for me when i feel like it could have been so complicated. I have never been happier with a dealership and the employees i will recommend this dealership and jim and paulette to everyone i know who is in the market for a vehicle.
Patriot Buick GMC responded to this review
9/27/2014
We are so glad that your experience here at Patriot Buick GMC, was better and more enjoyable than you excepted. Also, glad to hear your purchasing experience with Jim exceed your expectations. Congrats on your new purchase and we look forward to working with you in the future!
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