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Herb Chambers Chrysler Dodge and Jeep

2 Latti Farm RoadRoute 20Millbury, MA 01527
1-844-854-95351-844-854-9535

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Herb Chambers Chrysler Jeep Dodge 5 Star Dealer is the best place to buy a new vehicle. Lowest prices, great customer service - you'll be treated with respect. See our ... Read more
Herb Chambers Chrysler Jeep Dodge 5 Star Dealer is the best place to buy a new vehicle. Lowest prices, great customer service - you'll be treated with respect. See our entire inventory at HerbChambers.com! If they built it... WE'VE GOT IT! Buy with confidence - Check out our reviews at http//www.dealerrater.com

Why You Should Buy a Used Car From Us

Herb Chambers Chrysler Jeep Dodge 5 Star Dealer is the best place to buy a pre owned vehicle. We have a large Certified Pre-Owned inventory and access to 2000 pre-owned v ... Read more
Herb Chambers Chrysler Jeep Dodge 5 Star Dealer is the best place to buy a pre owned vehicle. We have a large Certified Pre-Owned inventory and access to 2000 pre-owned vehicles. See our entire inventory at HerbChambers.com! If they built it... WE'VE GOT IT! Buy with confidence - Check out our reviews at http//www.dealerrater.com

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.1
    Quality Of Work
  • 4.4
    Friendliness
  • 4.1
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 172 
Proud Jeep Owner4/29/2016 07:34:33 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Lachina
David Lachine at Herb Chambers Millbury was very helpful to meet our expectations and needs when purchasing a new Jeep Grand Cherokee. He spent the time necessary to get us a fair price for our trade and a great price on our new Jeep. We walked in at 8:30 am and was driving our Jeep home at 1:15PM on the same day. David went over all the options, electronics and was able to answer all questions we had (He researched any that he did not know the answer to to get us the answer). I would recommend both Herb Chambers and David and will be seeing them for future Jeep purchases. My wife loves the Jeep and I am very pleased with the purchase price and financing we received.
Herb Chambers Chrysler Jeep Dodge RAM of Millbury responded to this review
4/29/2016
Thank you! I really appreciate your feedback on working with David. We trust you and your wife are enjoying your new Jeep and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Doug Magliozzi, General Manager
Disappointed with Herb Chambers of Milbury4/04/2016 09:46:14 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:General manager also
I had issues with service every time I went there. Four visits and four failures by them. Service department is very unorganized. I live about 40 miles away so I wait for my truck appointments. Supposed to have parts but inventory wrong, have to leave it or come back. Cannot do the job because the ONLY person with Chrysler password has left early, had to bring truck back a day after recall was done because the tech did not plug the airbag system back in after inspection and all the failure lights came on. The last time I left the truck overnight they did give me a loaner but damage was done to my truck bed cover ang I got numerous stories (not true) from the service manager trying to deny responsibility for it. So once they got my 40,000. They don't give a sh.t
Badsevice20163/27/2016 10:27:42 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Trevor Wentworth
I had a transmission problem that was covered under warranty, dealership did a quick fix that left me without a truck for two week and out of work also, truck used for my business. 10 months later transmission broke again,only this time I'm out of warranty. Should of been fixed right the first time wile under warranty. Out of work this time for 3 weeks. Cost me $5200.00 to get my truck back. Would not ever buy a dodge again. Would not recommend this dealership.
Scarborough13/06/2016 02:49:36 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Vinnie Johns & Finance Manager
My experience with this dealer was a clown show to say the least. The day after Christmas I visited this dealership to purchase a Dodge Charger SE AWD (jazz blue pearlcoat). I arrived around 11am, and was the only customer in the showroom at that time. A young, well dressed salesman named Vinnie Johns worked with me. He told me that he was "new" and would help me in any way that he could. I specifically told him that I was looking for an SE Charger, and he told me that the "base" trim is SXT (which is false). I showed him a SE Charger listed on another dealer's website on my phone and he gave me the deer in headlights look. Strike #1. We then proceeded to the lot to look at inventory. Despite me telling him again of the specific car that I wanted, he showed me cars that were $7,000- $10,000 outside my price range, with leather seats (that I didn't want). Once inside we made some small talk while one of the managers was crunching numbers. Vinnie told me that Fiat owns Chrysler, and that Fiat builds bad cars (No joke). I took that comment as admitting to a customer that you sell overpriced crap cars. Never in my life ( and I've bought many cars) have I heard of a salesman say that about cars they sell. Strike #2. If the clown show couldn't have gotten worse, they were only going to give me $18,000 for my trade (a mint condition Accord with a little over 2,500 miles on it), and the payment grid they offered me was based on a $38,000 car (a Granite SXT ) that I didn't want, and the monthly payments were laughable ( approaching $800 per month). They also wanted me to put down $5,600 as a down payment ( for the bank to consider the loan, because of the negative equity in my trade), and Vinnie said there's no guarantee that even with that money down you'll "be where you wanna be" in terms of payments. They didn't seem to care, and they didn't bother doing a payment grid for the car in the SE trim that I wanted (which sells for $8,000 less-an SE AWD goes for around $29,000). In the end, I walked out with no deal. A couple of weeks ago I emailed Vinnie ( after receiving an email from sales manager Mike Nicoletti about President's Day month deals), and didn't hear back. Not sure if he's ignoring me, or if he works there anymore. That was strike #3. I ended up purchasing a new car recently (but it wasn't a Dodge, and it certainly wasn't from Herb Chambers Chrysler, Dodge, Jeep, Ram in Millbury). The dealer I went to (and purchased from), got me financed with my negative equity, and put me into the vehicle in the trim, color and budget that I wanted. I don't recommend Herb Chambers in Millbury to anyone looking to purchase a new, or used vehicle.
Debbie Goldsmith2/07/2016 08:15:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Lachina
We have been happily leasing vehicles for the last 12 years with Herb Chambers. With our lease expiring soon we decided to buy a used Jeep. My husband stopped by the dealership several weeks ago and met David Lachina. His gentle yet friendly, knowledgable and helpfulness facilitated this process and we are now the proud owner of a vehicle that met more than our expectations for a used vehicle. Working with David made this process so easy with our very full lives.. We are very appreciative for the great service we received with David and would highly recommend him and Herb Chambers to all our friends and family. Thanks again David and Herb
Herb Chambers Chrysler Jeep Dodge RAM of Millbury responded to this review
2/08/2016
Thank you, Debbie, so much for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Doug Magliozzi, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Herb Chambers Chrysler Dodge and Jeep : Millbury, MA 01527 Car Dealership, and Auto Financing - Autotrader