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Metro West Subaru

948 Worcester StNatick, MA 01760-2033
1-866-654-49301-866-654-4930

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

MetroWest Subaru has the area's largest selection of new and pre-owned Subaru & "Subaru Certified Pre-Owned" models. Family owned in the same location for over 30 years! ... Read more
MetroWest Subaru has the area's largest selection of new and pre-owned Subaru & "Subaru Certified Pre-Owned" models. Family owned in the same location for over 30 years! We are a Stellar Performer dealer, the highest achievement awarded for customer satisfaction. Costco Dealer. Let us show you why people "Expect the best at MetroWest". We are conveniently located on Route 9 east, 1/2 mile east of the Natick Mall. Please do not hesitate to call our staff with any questions at 866.654.4930

Why You Should Buy a Used Car From Us

LIVE MARKET PRICING - We price ALL of our Pre-Owned vehicles based on LIVE MARKET PRICING. Our pricing technology allows us to analyze thousands of vehicles for sale in t ... Read more
LIVE MARKET PRICING - We price ALL of our Pre-Owned vehicles based on LIVE MARKET PRICING. Our pricing technology allows us to analyze thousands of vehicles for sale in the market and give you the MOST COMPETITIVE price available, every time. Family Owned and in the same Natick location for over 30 years, we are CONVENIENTLY LOCATED on ROUTE 9 East, 1/2 MILE EAST OF NATICK MALL. Please do not hesitate to call our staff with any questions at 866.654.4930

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 204 
BostonEngineer5/30/2016 04:13:31 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffrey Berman
Went there on Memorial Day. Great price (below Consumer Reports and the few nearby dealers). Zero pressure. No waiting (I had made an appointment online.) Bought an Outback. Only reason am giving it 4 stars instead of 5 is that the salesman made up a few answers to a few minor technical questions he did not know the answer to, though he was very friendly and helpful.
Allison5/14/2016 11:33:24 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Geller
I recently traded in my 2009 Impreza and upgraded to a 2012 Impreza from MetroWest Subaru with the help of Josh Geller. The people were all great there. I felt they were honest and genuine and they didn't pressure me to look at/buy anything I wasn't interested in. At the same time I felt they made me aware of all my options given the criteria I provided for what I was looking for. My mom also bought a car here from Josh a few years ago so I had that reassurance that this was a trustworthy dealership. I live near Worcester and I would encourage anyone interested in getting a Subaru to check this place out as opposed to other nearby Subaru dealerships because I feel the people at MetroWest are the most honest and have the customers' best interests in mind. Oh and I am very happy with my car! I would recommend anyone get a Subaru because they are dependable and the all wheel drive is great to have in New England.
Guitarguy5/01/2016 01:46:20 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Sam Mayer
Went in to discuss pricing on a new Forester. Was looking for a Premium w/All-weather Package and Eyesight in Dark Grey. I knew metrowest didn't have one in stock in that color, but I had found a dealer in NH that had one. Before driving up there, I went to Metrowest, since they are the closest subaru dealer to me, to see what price they could offer me, so I had something to compare it to when I went in to the dealer in NH. Waited for at least 20 minutes to talk to Sam, who i believe is their "product specialist". Sam flat out lied to me and told me that this other dealer in NH did not actually have the car i wanted in stock (he claimed he could see the stock of every subaru dealer in new england on his computer, which may or may not be true, but either way he lied and said this other dealer didn't actually have the car I wanted, when in fact they did.) he also talked down to me like i was an idiot and pretty much ignored everything I said. In the end he wouldn't even give me a real price quote. Waste of time. Went and bought the car I wanted at the other dealer 2 days later.
MetroWest Subaru responded to this review
5/06/2016
Dear Mr. Ben Cohen, We're sorry to hear about your negative experience with us - it is never our intention for our customers to leave with anything but the feeling of utmost respect and great customer service. We're disappointed that you feel he was lying and treated you in a way you construed as disrespectful. We know that clients can see inventories, just like we can, so we know that it would hurt us to imply that a dealer doesn't have a vehicle when they really do. When we look at other dealer's inventory, we're not always able to see vehicles that they have coming or may be locating for a client. This may be where the communication error between you and Sam took place. We apologize for your experience. Something that we're confused about is, prior to your visit, we had emailed you prices. You then copied us on emails to other dealerships sharing our price with them and asking them to beat it. Yet, you note that we couldn't give you a price quote in your review, when all along our price was the one you were using to negotiate a better deal with other dealers. Nevertheless, we wish you best of luck with your new car.
NTM4/29/2016 03:51:32 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Berman
My wife needed a new car. We visited several dealerships of various makes in the area. Included in our search were two Subaru dealerships. We liked the sales approach at MetroWest and purchased another Forester (2016) to replace a (2005). We had a very pleasant experience dealing with Jeff Berman. Jeff was knowledgeable about the Subaru product line and very patient with many questions as we went through our deliberate purchasing process. Jeff was very helpful in explaining the many new bells and whistles on the newer cars. We have not had need to use the service department (not enough miles) at MetroWest, but assume they will be of the same high quality as their sales representatives. We would not hesitate to recommend MetroWest to anyone interested in purchasing a Subaru.
bluemoon4/28/2016 08:16:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Geller
Buying or leasing a car, for most people, can be a stressful experience! It's a big investment and you want to be reasonably sure you're doing the right thing - right car, right price. I'm on my fourth car from MetroWest and Josh Geller (three leased, one purchased) because they make it so easy! Josh is so knowledgeable about cars (not just Subarus), he answers your questions and works with you to find the right fit for you. You don't get the feeling that you're being pressured or coerced. Josh's laid back manner, sense of humor and sincerity put you at ease. He guides you through the process thoroughly from start to finish and is always available for follow up. MetroWest management and service have always been friendly, professional, efficient. What peace of mind to know you're getting an excellent vehicle and a salesman who is responsive to your needs long after the deal is done! You won't be sorry if you bring your business to MetroWest Subaru and Josh!
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Metro West Subaru : Natick, MA 01760-2033 Car Dealership, and Auto Financing - Autotrader