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Metro West Subaru

948 Worcester StNatick, MA 01760-2033
1-866-654-49301-866-654-4930

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

MetroWest Subaru has the area's largest selection of new and pre-owned Subaru & "Subaru Certified Pre-Owned" models. Family owned in the same location for over 30 years! ... Read more
MetroWest Subaru has the area's largest selection of new and pre-owned Subaru & "Subaru Certified Pre-Owned" models. Family owned in the same location for over 30 years! We are a Stellar Performer dealer, the highest achievement awarded for customer satisfaction. Costco Dealer. Let us show you why people "Expect the best at MetroWest". We are conveniently located on Route 9 east, 1/2 mile east of the Natick Mall. Please do not hesitate to call our staff with any questions at 866.654.4930

Why You Should Buy a Used Car From Us

LIVE MARKET PRICING - We price ALL of our Pre-Owned vehicles based on LIVE MARKET PRICING. Our pricing technology allows us to analyze thousands of vehicles for sale in t ... Read more
LIVE MARKET PRICING - We price ALL of our Pre-Owned vehicles based on LIVE MARKET PRICING. Our pricing technology allows us to analyze thousands of vehicles for sale in the market and give you the MOST COMPETITIVE price available, every time. Family Owned and in the same Natick location for over 30 years, we are CONVENIENTLY LOCATED on ROUTE 9 East, 1/2 MILE EAST OF NATICK MALL. Please do not hesitate to call our staff with any questions at 866.654.4930

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 165 
Dawnmmccarthy7/11/2015 07:39:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Hebert
Jeff was wonderful! He's not a pushy sales guy. He explains everything clearly. I wasn't planning to buy a car the day I walked in. I was just doing research. But the Subaru I wanted was there, the right color, right miles, right price. It was a flawless experience!
PaulDude6/06/2015 04:23:47 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Ricard
I purchased a 2015 Subaru Forester dealing with Jeffrey Ricard. The buying experience was the best I have had in the 6 cars I have bought over the years. I would describe the experience as low key, no pressure. Before and after a test drive, Jeffrey took the time to introduce me to the vehicle's equipment and how it works. I left telling him I would get back to him after I decided which of the compact suvs I wanted, after considering the competition. I was not bothered by phone calls or emails because he had not asked for them. I made an appointment a week later and made an offer to buy. Jeff came back with a counter offer which I accepted because it was a very very good price. When my wife and I picked up the vehicle Jeffrey introduced us to all the equipment and how it worked. He also took the time to sync our phones via bluetooth to the vehicle. I left feeling that they would be there for me any time I had questions.
skazmirski5/27/2015 04:04:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffrey Berman Michael Cerone
After a bad experience with Cityside Subaru, I went to MetroWest to purchase a 2015 Forester. Jeff Berman was a low pressure salesman and stuck to his word with pricing of the vehicle. When I dealt with finance, they were quick with the paperwork and there were no high pressure tactics for buying any additional products or extended warranties. When I complained about the timing for delivery from the dock, the staff expedited matters and my new car arrived promptly. Registration went smoothly. Marty was great showing me all the features of the car after it arrived. A very good sales team.
Kayhan5/06/2015 09:45:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Hebert
I just purchased a new 2015 Subaru WRX from my sales guy Josh Geller. This was a great car shopping experience at a very family business oriented type environment. Still organized and professional. Just to give you a perspective and background, between now and 2009, I have purchased and leased a total of 7 cars including my new Subaru, 3 Hondas, 2 VW and 1 Nissan vehicle. I walk in to MetroWest Subaru and I meet Josh. I tell him I really like the WRX and I am interested in leasing the vehicle. Josh right from the get go is friendly, laid back and no pressure type of guy. He showed me what cars he has on the lot and we realized the car I want was not at the dealership yet but was in transit. He gave me numbers on the car before I left the dealership that day on the car which was in transit to the dealer. He did not pressure to collect a deposit from me on a car that wasn't even there yet. Although given the supply and demand on the WRX type of vehicle with the trim and color of my choice and the fact that only one was coming in, it would have made sense to put a deposit on the car and guarantee it. I at the time did not know if I was going to or be able to purchase this car. There were variables in place such as purchase price, my current lease which had 4 payments on it and not knowing if leasing or purchasing was the right option for me. I did my homework and realized that Josh has provided me with a very competitive and aggressive (within the market) for the car I wanted. Josh and I kept in touch to see when the car would arrive and from the beginning he set timeline expectation pretty accurate. Once we new the car was in the country and he still was going to have only 1 car that was unique to my liking, we decided it was time to put a deposit on the car. From there on end, it was very easy to negotiate my financing decision and what I needed to with my trade. When you go in, feel free ask Josh.. It really all worked out perfect for my situation. Sales manager Jonathan Boske was too friendly and no pressure. Very matter of fact, here is my options lets figure out the best options that fit "me the consumer's needs" He truly only interacted to prove that we were heading in the right directions and the give guidance. Finally when I dealt with the finance manager Brian Hebert to sign off all the paperwork, he did not push any product on me either. He went over what was covered under manufacturers warranty. Because I was financing for an extended amount of time, he showed me two to three comprehensive (bumper to bumper) coverage options. The price was fair and given all the electronics and gadgets in the car, I wanted the piece of mind. (back up camera, all the fancy digital screen, sunroof, awd system, turbo, etc) After everything was complete, Josh introduced me to my new car and all the gadgets and unique things about the car that I was not familiar with. He walked me through the service department and introduced me to them and explained their process of oil changes, service and after hours drop off procedures. Thank you very much to you guys and I hope that this review shows your strengths to future car shoppers and at least allows them to come meet you. I am certain they also will be pleased. Kayhan
neo162874/29/2015 01:38:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Cerone
My purchasing experience at Metrowest Subaru was quite the experience (in a good way!)! I began working with Nick about a month before the sale, checking out the Forester and its features. After viewing it twice, I set up for an overnight test run. Nick was going on vacation and set me up with Jeff. Jeff had everything ready for us when we arrived to pick up the car, and was able to answer our questions easily. We went back a few days later to do the actual buying. Jeff's appointment had run longer than anticipated, and we did our actual negotiating with VJ. After we both made our opening offers, VJ offered us a price that was well within the range I wanted, and offered me a very fair price on my trade in. Working directly with management on this part of the process accelerated negotiations, and kept stress levels at a minimum (I can't say the same for other dealerships of other brands). While VJ was entering the sale data, Josh stepped right in to prepare our paperwork. He had the paperwork completed quickly, and we returned two days later (it was a Saturday) to begin the financial work. We sat with Michael, who put us right at ease and got us through the paperwork process quickly. We had no difficulty financing with Subaru, and he met our price expectations on extended warranty and service planning. Finally, it was time to pick up the car. Josh was assisting us with the registration, and went over the features and controls in the vehicle. I left feeling confident both about the buying process, as well as bringing my new Forester there for service. I never felt pressured or unfairly treated, and would happily recommend Metrowest Subaru to anybody who would like to experience car buying from a customer-first dealership!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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