• Sign in
  • |
  • Sign up

Mercedes-Benz of Natick

253 North Main StreetRoute 27Natick, MA 01760
1-866-496-02891-866-496-0289

Why You Should Buy a New Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Why You Should Buy a Used Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
Your Search
All Cars Clear all
Modify Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
Style
Choose more »
Make
Choose more »
Type
Exterior Color
Choose more »
Engine
Transmission
Features
Choose more »
Drive Type
Fuel Type
Fuel Economy
Interior Color
Choose more »
Doors
Listing Features
Page 1 of 14
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 268 
Jen9031/20/2016 08:56:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Victoria Bronchtein
I would highly recommend Mercedes-Benz of Natick. The service is top notch. Whenever I need anything Victoria Bronchtein takes exceptional care of me. I never need to worry. My car comes back as promised and always on time. Whatever the issue may be it is always resolved in a timely fashion. Victoria is truly the best. I really appreciate all her work on my behalf.
Mercedes-Benz of Natick responded to this review
1/21/2016
Thank you, Jen, for taking the time to share your experience with Victoria. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Victoria will appreciate your encouraging words. On behalf of our entire team here in Natick, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Eric Ferits, General Manager
Mr. Ghazi12/29/2015 09:44:01 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:David Shobeiri,Timothy Michael
let me say something about this dealership. This place is sucks. Again this place is sucks. I order a car in sep 2015 and was promised my car will be here in nov,2015.I waited till end of nov.2015 but did not hear any thing from the sales man or from the dealership. I called in to find out about my car was shocked to find out that no one knows any thing about my car. I made a deposit of $1000 when i order the car. finally some one called me and said my car is coming some time mid of dec. 2015 i waited till dec.15, 2015 and called the dealership to find out about my car. I was tolled due to holiday factory is behind and my car will be here may be last week of dec. or first week of jan. 2016. So today i called in again to find out about my car. Again i was tolled my car is delay two more weeks. That freaked me out. I told the gentleman if this is the case please cancel my order this gentleman god bless him did not border to calm me down. He just said ok your order is canceled . I asked him my deposit back he said it is ok. Later on i called the sales manager by the name Tim. He listened my whole story and put me on hold. All of sudden i heard very rough voice may i help you? I said i already explain every thing to Tim. Then he said ok you want cancel your car . It is canceled. Then i said what about my deposit. He said you will get it back with in 48 hours. I felt these people do not want my business . But i could not know the reason. I waited three month for my car . I could wait two more weeks if wants me to do so. I think i made a big mistake to go to this dealership while there is an other dealership at the corner in burlington or Haverhill. All i have to say this place is sucks.
Lorelei12/02/2015 02:42:24 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie McCracken,John Pirotte,Zachary Lauer,Wayne Proctor
I went to Herb Chambers Mercedes upon starting my search for a new car. I had test driven a number of vehicles and Mercedes was my last stop. I had done my research and really just wanted to get into the car and drive it, without all the hand-holding and sales pitch. I drove the car (GL 450) and met with he sales manager, John Pirotte. I loved the car, but was not ready to make the decision. There was no pressure and I left the dealership with a few options and literature to help make the decision. John followed up with an email thanking me for the visit, no repitive calls or warnings that I might lose the car of my dreams if I didn't act fast. A month or so later, I called with my decision to buy a car. John found the perfect car for me (over the Thanksgiving holiday weekend) and turned me over to a very personable and competent salesman, Zachary Lauer. Zachary is a trained Mercedes delivery agent. He is a walking encyclopedia of information on all that is Mercedes automobiles. Jamie McCracken was so proficient and knowledgable about the various options, I was able to finish the paperwork, learn many of the technological features of the car and leave in an hour. Four days later, I drove away in my new Bio Diesel GL 350. I left knowing that I could contact them with any questions at anytime and would be treated with the same courtesy as I had experienced throughout the process. They respected my decision-making process and helped to guide me only when I asked. I was a pleasure working with the staff and I look forward to the day that I can walk in and buy something other than the ultimate in "mom mobiles."
Mercedes-Benz of Natick responded to this review
12/08/2015
Thank you, Lorelei, for sharing your story! We really appreciate your business, as well as, your feedback on working with John, Zach and Jamiel. They are valuable members of our team. We trust you are enjoying your new GL350 and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Michael Collins, General Manager
Harbi6312/01/2015 12:23:20 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Zachary Lauer
My friend recommended this dealership for me. Zachary Lauer was my sales man. Great guy, very honest and helpful. he let me tested drive the car and took me through the steps of ordering and getting what i want. during the built of the car he gave me updates about the car and when it's going to arrive from Germany.
Mercedes-Benz of Natick responded to this review
12/01/2015
Thank you and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Michael Collins, General Manager
rbl4138/27/2015 03:18:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:
Back in August, I posted a review about the absolutely awful sales experience I had with this dealership. Shortly after posting the review, I was contacted by the General Manager, Michael Collins, who was apologetic for what I had been through in the car buying experience. Mr Collins assured me that this was not the way this store conducts business. He wanted to find a way to show me that my experience was the exception and not the rule. He proposed finding a way to "reset" my experience and start our business relationship over. I accepted his offer, and as a result, I am rewriting this review to be overwhelmingly positive. There are several lessons to be learned here. I learned that if things are going terribly wrong you need to make sure the right level of management is involved. Based on the fact that the dealership did drop the ball initially, I hope they learned to never take their focus off the customer. You can be so driven to sell a car that you lose sight of the fact that it takes customers to buy them. In their "mulligan", Mr. Collins made sure that the focus was on my overall experience and satisfaction. So I am willing to give them their one mistake, and based on their latest performance will highly recommend them. I would not hesitate to return when it's time to buy my next car.
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Mercedes-Benz of Natick : Natick, MA 01760 Car Dealership, and Auto Financing - Autotrader