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Mercedes-Benz of Natick

253 North Main StreetRoute 27Natick, MA 01760
1-866-496-02891-866-496-0289

Why You Should Buy a New Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Why You Should Buy a Used Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 278 
Amaro725/01/2016 07:48:58 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Shobeiri
In the process of looking for a new car and went here twice so far to check out and test drive different models Got really great service from David Shobeiri- he spent time answering questions and showing me cars- no pressure which I appreciate esp Bc buying a car as a single girl can be a really horrific experience - I've had lots of experiences in the past when I was treated poorly and put under a lot of pressure - David was the opposite , very professional and obviously caring about me as a potential long-term customer not just a one time sale The dealership as a whole seems well-run and has the focus on customer satisfaction
Om844/29/2016 02:14:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Blaine Pelletier, Collin Stankard
Matthew Killian a new service advisor has earned my trust and is a real team player. A former tech and real car enthusiast. He took our classic 71 Mercedes to dealership and brought off the clock and had a big smile on his face. The car came home better than ever. Blaine Pelletier, a tech who a passion for his work. I really trust him. Over 30 years of experience. From classic to new he has seen it all. Always willing to talk over his work. Steve Boston Salesman a class act not like your typical xxxxxxx salesman. He goes beyond his way. He is the backbone of this dealership. They should write the sales book based on him. I am not kidding. Collin Stankard a new driver, another real car enthusiast, very respectful. Also recently off the clock delivered a car back to our house with no issue. As my mother said what a fine gentleman. A mother's stamp of approval what else could you ask for. Suzanne Daniels service advisor who is the best. She has the old school attitude of how a customer should be treated. She always made sure my family and I leave happy. No matter how the work gets done and right. Her follow up is amazing. I wish more car dealerships could have a great team attitude. Herb Chambers is lucky to have this team working for him. Surveys cannot show their value but I can sure tell you.
Mercedes-Benz of Natick responded to this review
4/29/2016
Thank you for providing us with this great feedback! Suzanne, Blaine, Colin, Matt, and Steve are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Eric Ferits, General Manager
sktech4/29/2016 11:52:39 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Matthew Killian
I've dealt with Matt Killian a couple of times in the past few months and he has been excellent to work with. Not only is Matt professional and courteous, he also shows compassion to my issues and made sure to address all my questions and requests in a timely manner. Prior to working with Matt, I went to a different Mercedes dealer for service and they were just the complete opposite of Matt. If you want someone to treat your car like his own, I'd highly recommend working with Matt!
Mercedes-Benz of Natick responded to this review
4/29/2016
Thank you so much for taking the time to write this review. The entire Mercedes-Benz of Natick team strives to make every guest feel at home in our dealership. Matthew is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Eric Ferits, General Manager
Robert Sasso4/26/2016 09:37:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie McCracken,Max Elentukh
What a great experience!!! Max made me feel comfortable the whole time. I got a great trade value for my Honda CRV, and I love my new GLA. Top notch dealership, and Max is top notch sales associate.
Mercedes-Benz of Natick responded to this review
4/28/2016
Thank you, Robert, for taking the time to share your experience with us. I'm so happy to hear that you enjoyed working with Jamie and Max! They are truly wonderful assets to our team. Enjoy your new GLA, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Eric Ferits, General Manager
John C4/04/2016 10:01:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ralph Bass
These guy really go above and beyond. Stacey & Ralph worked with us to make sure all of our wishes were fulfilled, and we got the car we wanted at a great price, Even the dreaded finance dept was very accommodating. Explained all the paper work clearly, and made it a easy and simple process. I would defiantly recommend these guys for a great experience. Thank you Chambers Motor Cars of Natick
Mercedes-Benz of Natick responded to this review
4/04/2016
Thank you, Mr. Condon, for taking time to leave us a great review. We are so pleased to hear that Stacey, Jae and Ralph did a great job with assisting you and your purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Eric Ferits, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Mercedes-Benz of Natick : Natick, MA 01760 Car Dealership, and Auto Financing - Autotrader