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Lawless Chrysler Jeep

196 Lexington StreetWoburn, MA 01801
1-877-614-11321-877-614-1132

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

At Lawless Chrysler Jeep Dodge We Promise the lowest price guarantee up front. If you recieve a lower price from our competitor bring in the bonafide deal in writing.Plea ... Read more
At Lawless Chrysler Jeep Dodge We Promise the lowest price guarantee up front. If you recieve a lower price from our competitor bring in the bonafide deal in writing.Please do not hesitate to call our friendly staff at 877.614.1132

Why You Should Buy a Used Car From Us

Pre-Owned vehicles at the price you can afford. We are a Diversified Certified Dealership Many of our late Model Non-Chrysler Vehicles come with a 5yr/60,000 maximum care ... Read more
Pre-Owned vehicles at the price you can afford. We are a Diversified Certified Dealership Many of our late Model Non-Chrysler Vehicles come with a 5yr/60,000 maximum care coverage. Please do not hesitate to call our friendly staff at 877.614.1132

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. All prices are contingent upon finance with the dealer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.3
    Quality Of Work
  • 4.2
    Friendliness
  • 4.1
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 288 
sylvester,steven 4286/24/2015 08:14:08 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Doherty
Today my wife and I picked up a 2015 Jeep Grand Cherokee Overland and are extatic! We dealt with Sean through the entire sales process and we couldn't have been treated with anymore respect. Sean was professional and answered all our questions with a smile and enthusiasm. He was very knowledgeable about the car and even suggested we look at other models to review other equipment packages offered by Jeep. We thought it very thoughtful and did check out the options. We were so taken with the Overland there was no chance of finding anything else. After reviewing the numbers, we met with Scott Robert to work out the financials. Scott was another person who was respectful and professional. Before we left we met with Jason Kurker the Sales Manager, who thanked us for purchasing the car and wished us full enjoyment of our new Jeep. In all, we had a great experience and would recommend Lawless to our friends. A very heartfelt thanks Sean for a great experience.
Troy6/23/2015 11:04:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Doherty
I am so happy with my experience purchasing my first car. I was worried that the salesperson would look at me and say to himself, "I bet I could get this guy to upgrade really easily." The nice thing about Sean was that he didn't push me and he allowed me to discover which car I wanted through my own process. He gauged my reaction to each car and quickly realized which car was the one for me. I was very impressed by the whole sales team at Lawless because they were very friendly and they knew how to complete the paperwork quickly. I was especially impressed that I was able to drive off the lot same day with my new vehicle even though I also had to set up an insurance policy and get new license plates, which is more paperwork than most people have to deal with when buying a car. If I can get everything done in one day and come out of it with a smile on my face, just imagine how much easier it will be when there aren't those extra steps.
Ron K.5/29/2015 10:49:58 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sean Sullivan
Let me start by stating that I had just come from another dealership a few miles away (not a Jeep dealer) and had a terrible experience. That dealer wasted two hours of my time. My wife and I were on our way home and I had decided that I was done looking for cars. I had bought new from Lawless before and pulled in. I was in no mood and came in with an attitude! That's when I met Sean Sullivan, he was awesome and turned my attitude right around. He was pleasant, courteous, professional and most of all he listened to me vent! After which the process started, I wasn't exactly sure what I wanted, I had looked at so many vehicles (via the internet) and Sean LISTENED to us and was very accomodating and patient. We took out a few vehicles, walked the lot and checked out others, all the while no pressure. I can't say enough about my experience at Lawless and it was all attributed to the treatment I received from Sean. Anyone that is looking for a good car buying experience should go to Lawless and specifically ask for Sean Sullivan. If I remember correctly I did not have any issues with their service department, I can only hope it's half as good as the buying experience. With all of this being said - SEAN SULLIVAN is my car guy!
Ben5/28/2015 04:49:10 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dmitar Kastelov
Im looking through all the reviews for this dealership and it confuses me how it seems everyone else had an awesome experience. I did NOT have a good experience at all. I came in to look for a car and was shocked at how terrible the customer service was. Dimitar was more concerned about the last sale of the month instead of finding out my financial situation or try to even work numbers. I was very interested in the car and was willing to see what type of deal we could have made. He instantly threw out the lowest he could give me for trade and wouldnt even budge. It was the last day of the month and asked me if i was going to buy the car today. I said im not sure we havent even talked numbers yet, and at that point he wasnt interested in working with me to get a sale. He wouldnt let me have the car looked at by a trusted mechanic. When we couldnt make a deal, i said "too bad, i was really interested, you could have had a sale". He then said " oh well i already got 24 sales this month i dont need another" My girl friend and I were shocked. A couple days later go by and i got a call to renegotiate. We eventually made a deal (a bad one, but i suckered in because its my dream car) and they told me to come up after work to sign some papers. I live two hours away. When i got there i waited for an hour before someone came in to talk to me. They lied and they never got an answer from the bank, and therefor tried making another deal and was turned down. They said someone was supposed to call me to let me know that the bank hasnt called back. So no one talks to eachother to let me know about this. I finally got a deal and got the car. But they missed a bunch of papers for me to sign, like its there first day being salesman, and said i had to come back up to sign a few more papers. In all, ive never had a worse time at a dealership in my life. Everyone was very rude to me, minus Kanita- she was nice. I would not recommend this dealership to anyone unless you want to be screwed over in an awful deal and or have headaches for the next month dealing with their xxxxxxxx.
olim534/08/2015 06:55:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Chapman,Mike Kemp
Went to lawless on my birthday with a 4 year old vehicle. I was treated like a king. They gave me an exceptional trade in on my old vehicle and i drove away with a brand new 2105 Grand cherokee limited. The salesman Mike Kemp spent the whole day with me until we had struck a deal that was good for me. It was a great experience!
Lawless Chrysler Jeep Dodge Ram SRT responded to this review
4/08/2015
We believe that buying a new vehicle should be an exceptional and memorable experience, even more so on your birthday! We are happy to have the chance to help you get into your new Grand Cherokee Limited, and appreciate you taking the time to write about your experience. Hope you had a wonderful birthday and please let us know if there is anything else we can do in the future to help!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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