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Herb Chambers Kia of Burlington

93 Cambridge StreetRoute 3A , Exit 33 off Route 128Burlington, MA 01803
1-844-567-92351-844-567-9235

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers Kia of Burlington is proud to be the newest member of the Herb Chambers Dealerships. Herb Chambers New England's largest dealer. Come see the way we do bu ... Read more
Herb Chambers Kia of Burlington is proud to be the newest member of the Herb Chambers Dealerships. Herb Chambers New England's largest dealer. Come see the way we do business and see why more people choose us for their New vehicle purchase. Nobody Sells more cars......Nobody!

Why You Should Buy a Used Car From Us

At Herb Chambers Kia of Burlington, you can buy with CONFIDENCE and PEACE OF MIND. Call us to set up your Herb Chambers NO OBLIGATION test drive. Ask to see the Pre-Own ... Read more
At Herb Chambers Kia of Burlington, you can buy with CONFIDENCE and PEACE OF MIND. Call us to set up your Herb Chambers NO OBLIGATION test drive. Ask to see the Pre-Owned Portfolio for this car including a full CARFAX and maintenance reports, as Herb likes to say its like the medical history of your new car!

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 5.0
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 162 
George1/21/2016 11:04:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:JEBB
I did not buy my Kia Soul from Herb Chambers in Burlington but I really wish I did! From Jennifer Nelson the Service Consultant to Jebb the technician all people I have met, everyone is always professional, friendly and polite. I will not take my Kia to any other place but only to the Herb Chambers Kia in Burlington. Thank you very much.
Herb Chambers Kia of Burlington responded to this review
1/21/2016
Thank you, George, for taking the time to share your experience with Jennifer and Jebb. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Senee O'Connell, General Manager
hutch10/28/2015 01:40:31 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cesar Arbelae
we own a 2013 Kia bought in new here and we have it serviced here every time .never have we have had a problem at this Kia dealer . service is great from the Cesar at the desk to the mechanics to all that work there.its comforting to know that they listen to you and do everything to make sure its done right . thank you
Herb Chambers Kia of Burlington responded to this review
10/29/2015
Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Cesar is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Senee O'Connell, General Manager
kiasorento54518/29/2015 12:24:20 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Julian Aguirre
The reason for a 5 star rating is i've leased over 10 cars from 3 dealerships and Herb Chambers of Burlington with sales person Julian Aquirre was the best experience of all 3 dealerships. Julian was knowledgeable about all the new Kia's. When we finally made a decision on which model Sorento we wanted the color my wife wanted (red) was not on the lot. Julian made a trip to Maine to get my wife the car she wanted. he also was not pushy about making a sale. He also came in on his day off to fit my schedule to go over the contract and answer any questions about the car and install the plates. He also setup a date for our 1st free oil change. Julian had a great sense of humor and made it a pleasure to deal with. I will be a repeat customer in 3 yrs.
Herb Chambers Kia of Burlington responded to this review
8/31/2015
Thank you! I sincerely appreciate your awesome five-star review. Everyone here, especially Julian, strive to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. We value your business and look forward to the opportunity to serve your automotive needs in the future. Best, Senee O'Connell, General Manager
Jaidaava17/14/2015 07:28:35 PM
1.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bob and wahid
I was purchasing my first car from a dealer, all my previous vehicles were used or handed down, so I was very excited to be shopping for a car I really wanted. I knew exactly what I wanted and what I was willing to pay. I had test driven the Kia Sorento and knew I wanted it but was searching for the right one with all the luxuries I wanted. I found it at herb chambers in buington. I went in on a Sunday afternoon with intentions to purchase the vehicle. I didn't need to be pressured to buy, which is what I got from the salesman Bob who was test driving with me. I was not impressed at all with the professionalism from the salesman. That day I bought the car. I was to return the next day to pick it up. I was called at 9am the next morning and couldn't pick up because I was working. Not even a minute later he called my job when I specifically told them don't call me at work(I work in a hospital and they don't allow personal calls). I td him I would be there at 5 to pick it up. I arrived at 5 and the car wasn't ready. It was still being cleaned, they knew from the previous day I was coming and confirmed time in the morning. So I waited and when the car was ready I was handed the keys and that was that. The salesman that sold me my car was too busy trying to sell another couple a car instead of taking care of me, knowing what time I was coming and had my children with me. I asked 3 times for my plates to be transferred, I asked 3 different people for the papers to my car atleast 7 times. No exaggeration. I was handed an envelope and basically told bye bye. I guess after the papers are signed they don't value their customers, on to the next. To top off my great experience I received a call later that evening that I needed to sign more paperwork and they couldn't find the key to my trade in. Had they had good or even average customer service this would not have happened. I expressed my dissatisfaction with the manager and was apologized to but that was all. Poor customer service should be addressed and attempts to make it up to the customer were not addressed, maybe a few free oil changes or detail, something to show they care about their customers, but I was offered nothing. I'm also still waiting for my 2nd key that is supposed to come with my car that I've also asked for numerous times. It has been a few weeks. Would not recommend this dealer. They have the same cars at other dealers that value customer service.
Jshutterbugf5/19/2015 10:42:37 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Senee O’Connell,Jude Kasekamp
Original situation resolved after dealing with manager. Had a dispute about the auto start but it was finally taken care of when I got to the top of the chain. Anyone below that was not helpful to the situation.
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Herb Chambers Kia of Burlington : Burlington, MA 01803 Car Dealership, and Auto Financing - Autotrader