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Honda Gallery

88-98 Walkers Brook DriveReading, MA 01867
1-877-496-42831-877-496-4283
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At the Honda Gallery, formerly Honda Barn, we strive to make every customer a customer for life. We want our customers to experience the difference from sales to service. ... Read more
At the Honda Gallery, formerly Honda Barn, we strive to make every customer a customer for life. We want our customers to experience the difference from sales to service. Discover how our knowledgeable sales team will help you pick out the perfect vehicle for you. We offer Easy financing and our selection of New, Certified and One Owner vehicles is second to none.

Why You Should Buy a Used Car From Us

At the Honda Gallery, formerly Honda Barn, we strive to make every customer a customer for life. We want our customers to experience the difference from sales to service. ... Read more
At the Honda Gallery, formerly Honda Barn, we strive to make every customer a customer for life. We want our customers to experience the difference from sales to service. Discover how our knowledgeable sales team will help you pick out the perfect vehicle for you. We offer Easy financing and our selection of New, Certified and One Owner vehicles is second to none.

Languages Spoken

  • Español
  • "中文"

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.9
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
jm018458/16/2016 10:34:07 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Herve Pierre-Louis
I have purchased or leased my 2 previous vehicles (CRV and Accord) from Honda Gallery and decided it was the first place I would go to search for a new lease vehicle. I was so pleased with how I was treated by Herve that I just stayed and leased by brand new 2016 with him. Looking for a new car is often a difficult experience because of the high pressure tactics of lots of salespeople. This definitely wasn't that way with Herve. His easy, explanatory style made this a very pleasant experience. I would highly recommend him to any of my friends looking for a new car.
Honda Gallery responded to this review
8/17/2016
Thanks for this awesome feedback! We are happy to hear that your time spent with Herve was pleasant. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. Thank you for your recommendation and we look forward to seeing you again! Regards, Honda Gallery Team
Eliza8/16/2016 09:33:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Herve Pierre-Louis
I worked with Herve and he was so helpful and made it such a great experience! I went in a few weeks before I was ready to buy and I was clear about that up front and he was not pushy at all about buying that day but followed up a week later asking if I had any further questions. After I closed on my condo and was able to buy, I went right in and he remembered me, the cars I had been looking at, and even the specifics that I didn't love about the different models. He had a great sense of humor and made filling out all the paperwork easy! Although I've owned cars before, this was my first time at a dealership and filling out loan paperwork and he walked me through the steps and made it stress free! I would definitely recommend Herve and Honda Gallery for anyone!
Honda Gallery responded to this review
8/17/2016
Thanks for this great review, Eliza! Herve is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Regards, Honda Gallery Team
Pam8/15/2016 01:31:02 AM
5.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Herve Pierre-Louis
We worked with Herve as our salesman. He made my experience so easy. Great salesman, not pushy at all. He took care of us like we were part of his family. I would definitely go back and request to see Herve if we need to purchase another car. Pam
Honda Gallery responded to this review
8/16/2016
Pam, thanks for this marvelous review and congratulations on your new car! We are so pleased that Herve was able to provide you with such exceptional service. Enjoy your new vehicle! Regards, Honda Gallery Team
maslp0018/11/2016 04:09:55 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Michael Martinez
I went to the Honda Gallery to buy a car and after failing to be acknowledged by a single person there, I left and purchased one up the road in less than two hours. Two days later it just so happened that I had an appointment at their service department for an oil change, was emailed about my appointment, and when I showed up for it I was very rudely told my appointment didn't actually mean anything and they wouldn't see me for over 2 hours. I was so annoyed after these experiences I went home and wrote to their service manager and their sales manager and never even got a response! Worst customer service ever. I went up to the Honda Barn in NH and they were amazing - I ended up needing quite a bit of work done on may car and they were friendly, prompt, and thoroughly explained everything that needed to be done. Don't waste your time at the Honda Gallery when there are so many better options!
Honda Gallery responded to this review
8/11/2016
Hello, First, I'd like to apologize on behalf of my dealership as it sounds like we fell short on attending to you in a prompt and professional manner. Your satisfaction is very important to us, and I appreciate your candid feedback. As such, I’d to like to have the opportunity to speak with you directly regarding your experience to see where we fell short. Please contact me at your earliest convenience (978)222-1135 or mmartinez@gallerygroup.com. I look forward to hearing from you, and will work hard to restore your faith in our dealership. Warm Regards, Michael J. Martinez General Sales Manager
Tina 8/11/2016 10:44:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Herve Pierre-Louis
We worked with Herve, and are so glad we did. We were lucky enough to have him come up and check on us at the Gallery, and stayed with him through the entire process of searching for our new car, test driving, and eventually led to a purchase. We have visited other Honda dealerships around the area but the patience Herve and his team had with us really led us to believe we made the right choice. Herve took his time to listen to us, and our wants and ensured that he would help us figure out the right model would work for our lifestyle and our budget. He ensured a very transparent transaction and let us know what the going rate of the car was sold at a national level, and was willing to work with us showing a sincere honesty and concern for our interests. He is so willing to go above and beyond, ensuring that everything went smoothly and is always willing to come in early or stay in late if it meant a better service to us. He took his time to explain all the features of our new vehicle so we felt completely comfortable driving out. Definitely recommend Herve, and would 100% go back to him when purchasing our next Honda!
Honda Gallery responded to this review
8/12/2016
Tina, congratulations on your new vehicle! At Honda Gallery, we strive to answer every question and address every concern, and it’s encouraging to know that Herve was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Thank you for your recommendation and we look forward to seeing you again! Regards, Honda Gallery Team
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Honda Gallery : Reading, MA 01867 Car Dealership, and Auto Financing - Autotrader