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Ira Toyota of Tewksbury

468 Main StreetTewksbury, MA 01876
1-866-542-53111-866-542-5311

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Proud member of the IRA Motor Group!! Ira Toyota of TEWKSBURY offers our clients the most value for their money. WE WILL NOT BE UNDERSOLD BY ANYONE!! Special Financing Av ... Read more
Proud member of the IRA Motor Group!! Ira Toyota of TEWKSBURY offers our clients the most value for their money. WE WILL NOT BE UNDERSOLD BY ANYONE!! Special Financing Available and Great Lease Programs on many models too! We are one of the top-ranked dealerships in customer satisfaction!! You won't be disappointed, that's our promise!! So come in, call, or click and we'll make sure you leave a happy and satisfied customer!

Why You Should Buy a Used Car From Us

Ira Toyota of Tewksbury is proud to be part of the IRA Motor Group. In addition to a large selection of NEW Toyotas, we also offer Certified pre-owned Toyotas and safety ... Read more
Ira Toyota of Tewksbury is proud to be part of the IRA Motor Group. In addition to a large selection of NEW Toyotas, we also offer Certified pre-owned Toyotas and safety inspected off make vehicles. Combined with our vast inventory, we provide dealer arranged financing through a variety of lenders, warranty and maintenance packages to protect your investment, and on-site service and parts departments for any needs after the sale.

Languages Spoken

  • Español
  • "中文"
  • Русский

Dealer Disclaimer

Although we make every effort to provide you with accurate information, the information contained on this site may be incorrect and is not guaranteed. Please verify the a ... Read more
Although we make every effort to provide you with accurate information, the information contained on this site may be incorrect and is not guaranteed. Please verify the accuracy of all information before purchase. Vehicles are shown for illustration purposes only, and we assume no responsibility for the accuracy of any color or trim in any image you see on screen. All inventory is subject to prior sale, and all prices are subject to change without notice and excludes tax, reg, title and doc fee.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 1.2
    Customer Service
  • 1.6
    Quality Of Work
  • 2.1
    Friendliness
  • 1.1
    Overall Experience
  • 2.4
    Price

Dealership Reviews

1 - 5 of 154 
Rav44/06/2016 08:43:12 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:One of sale manager
I were looking for brand new RAV4 limited. One of sale manager gave a final price on a paper and he said this price is only for today. After I didn't agree with high interest rate, I told him that I will came back with my bank. Then he told his saleman to collect all paper that he gave me and he said the deal for that price is only right now, not today. I feel like they try to robbe me and I walked out. I went to Denver Toyota dealer on the same day and they give me 0% interest. I used to buy many brand new car from other dealer but I never meet the situation at Ira Toyota Tewksbury.
oldyellans1/22/2016 12:37:28 PM
1.0
Overall Rating
Quality Of Work
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:think i was mark
I went in for an oil change and rotate the tires and the free vehicle inspection...2009 highlander hybrid. they came back to me with you need a new water pump and rear struts! This will cost over 3+ thousand dollars but we can do it right away and if you don't do it your car will overheat and ruin your car. I left there and said i was going to get prices he looked concerned i wondered why and when he said struts it was a red flag. I called my local guy he said the parts guy said he never sold struts for my car before. so my guy told me to come right in. I went in and he couldn't believe there was absolutely nothing wrong with anything! This is a felony in my eyes. If you like your money don't go here.
Kristin L.1/06/2016 10:24:22 AM
2.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:forget, unknown
I have been using Toyota Ira in Tewksbury for ~ 2 years for service and maintenance visits of my Toyota Highlander. I have given them the benefit of the doubt, that perhaps my level of service is merely a "one off", but unfortunately, as I continue to frequent them, there appears to be a pattern of poor service. There are a few glimmers of brightness. Particularly, every time I have had Alfredo Lopes as my service provider. I have not seen him in awhile, so not sure if he is still with Ira. He always been very friendly and a straight- shooter. I was always treated with respect and felt I was given an accurate description of my car needs. First, I have a certified pre-owned vehicle with extended warranty. On nearly every single visit I have had or when there is work required outside normal checkups, I have had to remind the service advisor of it where 2X the work ended being covered by the extended warranty. Shouldn't this be on my file? For complaints, I have had 3 issues to date. First, I had several issues in 2014 with my vehicle battery going dead, requiring my vehicle to be jumped (approx 8 times in 2 months). The service advisor was friendly, but felt he was talking down to me. After my vehicle went through a diagnostic check, the advisor said they suspected there was likely a draw on the battery, causing the battery to drain. Since I had the extended warranty, if they found something, the labor would be covered. However, if nothing was found, I would be responsible for the labor, which was several $/hour. The advisor told me it definitely was not the battery however. So, I asked to see the worksheet on the battery. Prior to coming into the service dept, I had been driving my car ~ 90 minutes after it was jumped, however it said there was only 55% of batter left. I asked the advisor, "Shouldn't it be 100%" which he replied yes. I then asked "Well then how you say it's not the battery, when it's at 55%". He then replied he could not. At this point, felt like I was being taken for a ride, and took the car somewhere else to have the battery replaced. Another time in 2015, during a routine checkup (I believe 65K), it was suggested to me a filter be replaced. I said the same filter had been replaced my last service visit, to which they apologized that this was missed when reviewing the record. The last incident, involved a checkup/inspection following a car accident, where an outside body shop approved by the insurance company performed the work. There was additional work that needed to be repaired by the insurance body shop. I instructed both shops (Toyota and independent) I would be driving vehicle myself from Toyota. However received a call from the independent shop that Toyota had authorized release directly to the outside body shop. I was never notified by Toyota that this was done. I called and spoke with the Service manager who apologized and told me it was a mistake, and they were short staffed that day. Will likely never go back to Toyota Ira for service.
Stephen S11/07/2015 08:36:27 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sales Manager
I was ready to pay full price for a used Camry and when they presented me with the total price it included a $450 "Document Fee". when I said I would not pay this fee the sales manager informed me that it is not up to them, it is a state law and there was nothing they could do about it. this was an outright lie. there is no such state law, it is a profit scheme for them. I'm OK with them trying to charge this, and at most dealers it is negotiable or not charged at all, but for the manager to lie and say it was a state law tells you an awful lot about the ethics which are practiced at this location. I actually have recorded this conversation, which I always do when buying a car, and will be contacting the Attorney General". He then told the salesman to "get away from him" meaning me, like I had some sort of infection. Overall the sales team at Ira have been rude, deceptive, and totally non-attentive and I would recommend going anywhere but here to anyone with any self respect.
colinIrodger10/05/2015 08:39:25 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Dionsio Gil
Stated they wouldn't accept a check from my credit union because "we've been burned by them before. We won't accept a check from them". Upon further digging it was just a lie to get me to finance through them. Walked out and went to Prime Toyota Rt2 who happily took my check.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Ira Toyota of Tewksbury : Tewksbury, MA 01876 Car Dealership, and Auto Financing - Autotrader