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Colonial Volkswagen of Medford

340 Mystic AveMedford, MA 02155
1-855-483-52851-855-483-5285
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Services and Amenities

  • Service Centers
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
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Why You Should Buy a Used Car From Us

Choose Colonial Volkswagen of Medford and discover what makes us the leading VW dealer in the Boston area. Massachusetts drivers shop with our advanced inventory search t ... Read more
Choose Colonial Volkswagen of Medford and discover what makes us the leading VW dealer in the Boston area. Massachusetts drivers shop with our advanced inventory search to compare a range of Volkswagen vehicles, including the Jetta, Passat, Golf, Tiguan, CC, Touareg, and more, along with a huge selection of certified used VW cars. Save with special Colonial prices or schedule your VW service right now and trust our certified technicians to get the job done right.

Dealer Disclaimer

*** Inventory Reduction*** *Includes all incentives to dealer must be paid at time of sale. Can not be combined with any other offers. Must qualify for Finance or Lease ... Read more
*** Inventory Reduction*** *Includes all incentives to dealer must be paid at time of sale. Can not be combined with any other offers. Must qualify for Finance or Lease with volkswagen Credit in some cases lease cash is figured into special price. see dealer for details
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 302 
Joe 8/30/2015 07:44:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Caduste Michaud
Was looking for a 2015 gray Volkswagen golf and caduste approached me and was very real and not pushy at all. The easiest car buying experience of my life. No BS. Check caduste or this dealership out. It's worth it.
Kayro8/13/2015 03:36:10 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Warren
Steve talked to my mom and I & helped us with her 100 million questions. It was my first time buying a car and he was very helpful with showing me around and helping me figure it what was best for me.
belkyc8/05/2015 10:18:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Warren
Came in just to look, left with a Jetta! Couldnt be happier. First time VW experience. Steve was great, made me feel at ease, extremely helpful and walked me through it all keeping within my budget. Weeks later a follow up call from Steve shows me he cared and he came through with a cable I was looking for.Excellent service. I would recommend Steve Warren and the whole Colonial at Medford staff. Friendly, not pushy and extremely easy going. They definitely will have my business for years to come. Thank you Steve!
KME7/31/2015 06:06:44 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Caduste Michaud
Colonial Volkswagen and our salesman, Caduste, were a pleasure to work with. Caduste walked me through my different options, and once I decided on on the Jetta S with tech, he patiently worked with me to settle on a price with which I was comfortable according to my personal needs. His responsiveness to my questions and needs were exceptional. I'm very happy with my new Jetta and with the service I received at Colonial Volkswagen!
Eye for the GLI7/30/2015 10:54:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Alonso
Let me preface this with saying that this is the first of two reviews I will be writing about my car buying process. My first dealership experience lacked something to be desired **cough**cough**Quirk VW**cough** and they will be getting their own review. Colonial VW was a complete 180 from what I experienced before. I my first interaction with Colonial was with Jason the Internet Sales Manager over the phone. I was in the market to lease 2015 Jetta GLI with the SEL trim package and a manual transmission. Nothing else. I did not NEED a new car. I WANTED a new car. Specifically that car, and the VW site said they had one. After hearing that I had been bait and switched earlier in the day, he was upfront with me and noted that the car I saw online had been sold the day before. Bummer. He then informed me that the there were a few available with their partnering dealerships but he needed to do a little looking. Before I he could even suggest coming in to chat, I was in the car driving. Once in the dealership I was greeted by Jason, and introduced to my man Ron who gets this game's VIP nomination. His opening line was "What can we do to make sure you have a better experience than you did earlier today?" It didn't take much. Fortunately/unfortunately for him I did my homework and the car had already sold itself. After laying all the cards out on the table and getting manager to quote my trade in it was time to talk turkey. He asked me what I wanted to pay and made that happen. He factored in the factory promotions going on, my trade in, and suggested I put down the insurance money I would have used to fix my trade-in's side swipe damage. It was always a conversation, never a lecture. As a person who doesn't do well with confrontation, I really appreciated that. Keep in mind, this was all at 7:30 PM on a Saturday night. Props for that kind of patience. We agreed on the price, and I put down the deposit for them to secure the car if they could find one. If they couldn't by the end of the week they'd return it to me no problem. The wait began. Ron and his team scoured the northeast for my car and were able to find one by Wednesday evening. They could have done it sooner, but I was stubborn and wouldn't budge on the color. I gave in and for the better. Black looks much better in person. Ron was very patient with me through the process even though I was texting him for updates. Once the car was back to Medford it took them less than a day from when I got in to sign the papers to when they handed me the key to a licensed, insured and state inspected car with a full tank of gas (also running with the AC on 15 minutes before I arrived). He even helped me remove the parking permit sticker that I had to return to the City of Boston. At this point I'd like to include one honorary mention. Kaser from finance friendly and informative throughout the entire process. Was never impatient and helpful/genuine about explaining various plans I could add on to make sure VW didn't charge me for damage when the lease ended. He bundled a couple things that will probably be necessary with street parking and MA potholes. Again, I kept another employee 20 minutes after closing and he acted as though it were still 2 PM. Nothing rushed. Overall an amazing experience from Ron and his team. Would recommend to anyone. They treated me like an old friend and were all about the followthrough. I hope I won't have to see them for another 10,000 miles, but if I do I won't exactly be upset about it.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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