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Herb Chambers Honda Of Boston

1186 Commonwealth AveBoston, MA 02134
1-888-390-02371-888-390-0237

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Why You Should Buy a Used Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 489 
Ekaterina Savchenko8/19/2016 12:59:48 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Braulio
it was pleasure to buy a car there, the team was very nice and helpful. I like my car and service which i got there.
roedan7/24/2016 11:08:33 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Ayers
My wife and I went in knowing in general what we were looking for, and Thomas Ayers helped us to find it. He was very reachable by phone, answered all our questions, and guided us through the process. I would recommend Herb Chambers.
Herb Chambers Honda in Boston responded to this review
7/25/2016
I sincerely appreciate the time it took for you write this great review about Thomas. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you and your wife during your visit with him. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Kenny Giordano, General Manager
Leezc37/01/2016 12:40:58 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Herb Chambers Honda in Boston Service Specialists
A customer lounge filled with tattered and worn out chairs is indicative of is dealerships atitude towards and commitment to customer service. When I made my appt. I was told he "1st annual service" for my 2015 Honda CRV Touring would run less than $100 and would only require "an hour or two." Imagine my surprise when I learned I would spend at least 3 hours in this uncustomer friendly environment and spend almost $500 on service. They apologized about the "confusion." Here I am 24 hours later waiting again in this shoddy space bcause they managed to screw up my vhicle. I broght in a car that ran perfectly. Despite paying for an alignment my vehicle now pulls to the left. Shoddy if not incomprtent service to say the least. They seem to have no concern for or understanding that my time is valuable. So here I sit ... Again. I'll find somone else to service my vehicle in the future.
ran996/02/2016 04:34:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Seyed Khadivar
My first and last experience with HerbChambers Honda Boston. Very first time I feel cheated by a sales man here. My first call is to inquiry the availability of Lunar Silver Exterior with Gray Interior Honda Odyssey for Lease. Online it was showing in Westborough location, I called the westborough location number but the operator directed me to Boston sales office based on my Zip Code. The sales person take my inquiry and responded back if I would like to test ride the car, they have another car in their location and asks me to come to office. After I reach the office, he introduced another grumpy face who will take care of my request. I showed him the car which I'm looking in their website. But the Gray interior car is only located in Westborough. But he said, this car was not in that location and it is in our another location due to lack of space in the building. After negotiating the numbers for lease. I again mentioned I need Lunar Silver with Gray interior. He said "Yes" every time I mentioned. This was the 4th time, I mentioned. Finally I signed on the agreement. And the car is delivered at 8.20 PM yesterday, he showed the car and came home. I pickup the vehicle specs paper found in the car and read that print in home at 11 pm and realize that it was a Truffle interior car which I dont want. Next day, I called the sales man and asked the first question, "On the day 1, when I met you I requested the Lunar Silver with Gray Interior. Correct?". He said Yes. And then I told I got the Truffle interior car. He replied "yes, that is what we have". Then I said why didnot you mention this to me, I asked you specifically the gray interior one. He said, at the time of delivery why didnot you check this. I said "it was 8.20 PM, extremely low light condition, I cannot recognize the interior color properly". After some arguments he started saying, we never discuss about interior color before. He also said, you already sign the agreement, so we cannot do anything for you. This is how my story ends. This is how some of the sales man will work. Even in the agreement the interior color doesnot mentioned anywhere. I'm not happy what I got and especially the feeling of being cheated by a salesman.
davewoodr6/01/2016 08:21:43 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Herb Chambers Honda in Boston Service Specialists,Eric Poulson ,Seyed Khadivar
I had a great experience working with Seyed Khadivar who helped me choose a new leased vehicle. He was able to find me a very good deal on an Odyssey. Seyed is very helpful, and very willing to go the full length to make customers happy.
Herb Chambers Honda in Boston responded to this review
6/01/2016
Thank you, Dave, for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Honda Boston who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Kenny Giordano, General Manager
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Herb Chambers Honda Of Boston : Boston, MA 02134 Car Dealership, and Auto Financing - Autotrader