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Herb Chambers Honda Of Boston

1186 Commonwealth AveBoston, MA 02134
1-888-390-02371-888-390-0237

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Why You Should Buy a Used Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 470 
Ben8/13/2015 03:37:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dewayne Holman
Coming from a bad experience at Herb Chambers Toyota Boston I was at first reluctant to go to HB Honda Boston to buy a pre-owned vehicle. With great surprise, everything was fantastic and the experience was overall excellent. Mr Dewayne Holman was amazing and I will definitely recommend dealing with him to anybody. Good job, man!
Herb Chambers Honda in Boston responded to this review
8/13/2015
Thank you, Ben, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Dewayne. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Ian Miller, General Manager
Hogan78/08/2015 08:47:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Poulson
I generally don't go into car dealerships as I don't enjoy the cheesey salesmen/tactics. Eric was a pleasure--personable and not pushy. I would highly recommend him to anyBODY and everyBODY. There is noBODY that compares to Eric and his BODY of work is second to none
Herb Chambers Honda in Boston responded to this review
8/10/2015
Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Eric was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Ian Miller, General Manager
icris6177/24/2015 09:26:07 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Steve Roach
My wife, 10 month old son and myself went to buy a car from this dealership. They had a car that we were looking for, great price and low miles. The sales person at first was friendly and outgoing. Went for the test drive and apparently we weren't the only couple to want to purchase this car. Pre owned car but again with very low miles. The sales person that was taking care of us was pressuring us into the buying the car because he was afraid to lose the sale. I liked the car and so did my wife. We handed him the down payment and as soon as we signed the paperwork, he left my wife and I waiting for the finance manager. Didn't mention anything to either one of us that we were waiting on someone else to finish up more paperwork. As we waited, he started up the computer next to his desk and took another couple. He didn't excuse himself, didn't tell us we were going to be waiting an hour and half for someone else, went to greet the next customer as if we weren't at his desk. He only cared about meeting his quota. It's been a month now and I haven't heard from him or the dealership thanking me for the business. I WILL NEVER GO BACK. When I went to pick up the car, handed me the keys and said "thanks" and walked the other direction. I regret spending my time and money here
alisonsenior7/10/2015 09:25:41 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ian Miller
I went to Herb Chambers Honda of Boston to purchase a preowned 2015 Honda CR-V. I got a deal I was comfortable with and was able to take the car home that day. In the week that followed, I learned that there was a title issue with the vehicle, which meant I would not be able to get an updated registration until the dealership received a new title. Frustrating to say the least, the situation was further exacerbated by the initial complete lack of communication and follow-through from salesman Rob Campagna. We had to call constantly to get any sort of update. Long story short, four weeks from the initial purchase, General Manager Ian Miller offered to replace the preowned CR-V, that had been sitting in my driveway undriven for three weeks, with a brand new 2015 CR-V for the exact same price. Though lacking initially, this dealership made right a poor situation and I can say that I absolutely love my new car.
Herb Chambers Honda in Boston responded to this review
7/28/2015
Thank you, Allison, for your feedback. I apologize again for the unfortunate experience you initially had, but happy we were able to get you into a car you absolutely love. We value your business and we hope to see you again. Kind Regards, Ian Miller, General Manager
mkrcompton7/06/2015 10:30:22 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Victor Oliveras
I wasn't sure how rolling over one leased vehicle to a new one would go. Victor Oliveras handled the transaction efficiently. Happy to be driving a Honda.
Herb Chambers Honda in Boston responded to this review
7/07/2015
Thank you for taking the time to share your experience at Herb Chambers Honda in Boston. I'm thrilled to hear how happy you are. A terrific guest experience is what we aim for each and every time and Victor is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Ian Miller, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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