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Herb Chambers Honda Of Boston

1186 Commonwealth AveBoston, MA 02134
1-888-390-02371-888-390-0237

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Why You Should Buy a Used Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 460 
dissatisfied4/29/2015 10:42:15 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:
February 26th: I purchased my Honda Accord. After waiting for over two weeks and despite of the horrible experiences, I bought it. I had to spend 3-4 hours for transportation many times just to get to my work and their showroom after constantly being turned away. I have worked in the customer service industry and I am decent enough not to name people out here. But I was promised by two managers numerous things which never happened. All they did was lie to me over and over and over again. The GM promised me compensation if I bought the car. Nop LIE AGAIN .... a BIG ONE. The customer service representative keeps on calling me to ask if I am still in the market to buy a car. When I say I bought one but would like to talk to GM....it NEVER happens. I emailed the corporate to complain about my issue and they never got back to me. I learnt it the hard way folks. NEVER EVER DO BUSINESS WITH THEM. You will find yourself tangled in a web of lies. There are much better dealers around please shop and do your research.
Herb Chambers Honda in Boston responded to this review
5/07/2015
Your business is certainly important to us and I'm sorry to read this feedback. At Herb Chambers Honda we do our best to ensure each guest has an enjoyable experience. I would like to hear more about your time with us since this is not what you have described. If you would like to contact me I should like to speak with you to better understand what we can do. I look forward to speaking with you. Ian Miller, General Manager
Lanie4/28/2015 02:23:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Poulson
I bought a CR-V and loved how fast the process was...........my time is limited and my dealers professionalism was great and he was very accommodating............thanks.........Elaine
Herb Chambers Honda in Boston responded to this review
4/28/2015
Thank you, Elaine, so much for sharing your experience with Eric! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Ian Miller, General Manager
Internetshopper4/21/2015 08:50:59 AM
2.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Rory Razon,Phylisha Hammett
I utilized the Internet to do my preliminary shopping for a CRV and found this dealership to be very slow to respond to my questions, sometimes waiting 3 days to respond. They were also reluctant to give me the numbers I asked for in writing until being asked multiple times for the same numbers. I was told that I was not a priority because I was not in the showroom--really!. I also completed a credit application online and have never heard back from them. My credit rating is over 790! While their pricing was competitive, I chose to purchase from another dealer who consistently treated me like a valued customer.
firstcar_coupleinboston4/17/2015 09:50:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Patrick Comerford
Great service! We went to three different dealerships. Came back to this one, and bought it feeling great about the price and quality of the car. Now, one year later, still very happy! Thanks, Patrick Comerford!
Herb Chambers Honda in Boston responded to this review
4/20/2015
We sincerely appreciate you posting such kind words regarding your experience with Patrick. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Ian Miller, General Manager
yomega944/06/2015 06:33:20 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Victor olivares
My girlfriend and I were looking to purchase a first car together when we found a 2012 civic si being sold here. He brought us for a test drive and incouraged my lack of skill when it came to a manual car. After words victor put in his all to give us an amazing price on the car. He went above and beyond expectations to get us in the car we wanted ever so much. If I had to purchase another car I would come back to him in a heart beat. Genuinely cares about the customer
Herb Chambers Honda in Boston responded to this review
4/07/2015
Thank you so much for sharing your superb opinion about Victor! We value your business and look forward to you and your girlfriends next visit. Kind Regards, Ian Miller, General Manager
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