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Herb Chambers BMW MINI of Boston

1168 Commonwealth AveBoston, MA 02134
1-888-719-18111-888-719-1811

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified R ... Read more
Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified Retailer. Additionally Herb Chambers is known for maintaining some of the highest customer satisfaction scores for a dealer its size in the country. Quite simply, we strive to compliment the purchase of world-class automotive machines with absolute excellence in customer service before, during and after the buying experience.

Why You Should Buy a Used Car From Us

Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will h ... Read more
Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will have peace of mind knowing we researched the market and are giving you the very best price right up front with all of our Pre-Owned vehicle's; we call this Negotiation Free SMART PRICE. In addition, you will also have our unique 5 day money back guarantee and 30 day, 1,500 mile exchange policy.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 393 
Valerie A.3/06/2015 08:03:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike (driver extraordinaire)
Imagine folks at a dealership that go above and beyond when a mistake has been made -- despite the fact that the mistake was YOURS. As a first-time BMW owner (2 weeks) and still very unfamiliar with the vehicle, I misdiagnosed a problem and wound up in a bad spot. Kevin in Sales, Chris in Service and Mike, one of the dealership's awesome drivers, extended themselves, at the expense of their time, effort, and pocketbooks, to try to rectify the situation. When they discovered that the car was in completely perfect working order and it was simply my naivete (and a particularly bad week of many distractions) that caused me to assume a performance problem, they could not have been more gentlemanly about it. I'm so grateful that when I finally had the opportunity to fulfill a long held aspiration to own a BMW, I decided to come to Herb Chambers BMW of Boston.
Kristy3/04/2015 02:05:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Husan Akram
I bought my 428 here Jan 2015. The car is excellent and the experience is great. I highly recommend Husan Akram as my salesman, who is very attentive to my concerns and vehicle needs. He helped me find the car I was looking for and gave me a fantastic deal. The entire experience was fantastic and I ended up purchasing my 428 here. I highly recommend this location and especially Husan Akram. I'm really happy I got my car here.
Herb Chambers BMW of Boston responded to this review
3/05/2015
Thank you for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a BMW. I'm also happy to hear that you enjoyed working with Husan! He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with. Best, Melissa Steffy, General Manager
TJP3/01/2015 10:49:32 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee,Tom LaLicata
Stopped in and met my sales representative Kevin Bugbee who reviewed options and found vehicles meeting my needs and expectations. By offering solutions, honest comments and practical approaches, Kevin made the whole experienced enjoyable and productive. The dealership is well laid out and all the people I met were helpful and supportive throughout the entire process.
Herb Chambers BMW of Boston responded to this review
3/02/2015
Thank you for your compliments towards the helpfulness and dedication demonstrated by Kevin. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Melissa Steffy, General Manager
eharrison32/27/2015 03:18:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee
I have now leased two cars from Herb Chambers and have to tell you, the experience is great. Kevin Bugbee is a true professional and makes the process completely painless. I'm a tremendous fan of his work and plan to lease my next car from him too. The whole team is excellent.
Herb Chambers BMW of Boston responded to this review
3/02/2015
On behalf of all the team here at Herb Chambers BMW, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Melissa Steffy, General Manager
JF2/19/2015 08:35:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ahmed Jabrane
Bought my first BMW X4 at Herb Chambers BMW of Boston through Ahmed Jabrane, Sales Advisor. He is very friendly and helpful. Not a time I worried because Ahmed is on top answering questions very quickly both by phone text or email. Job well done! JF
Herb Chambers BMW of Boston responded to this review
2/20/2015
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Ahmed was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Melissa Steffy, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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