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Herb Chambers BMW MINI of Boston

1168 Commonwealth AveBoston, MA 02134
1-888-719-18111-888-719-1811

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified R ... Read more
Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified Retailer. Additionally Herb Chambers is known for maintaining some of the highest customer satisfaction scores for a dealer its size in the country. Quite simply, we strive to compliment the purchase of world-class automotive machines with absolute excellence in customer service before, during and after the buying experience.

Why You Should Buy a Used Car From Us

Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will h ... Read more
Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will have peace of mind knowing we researched the market and are giving you the very best price right up front with all of our Pre-Owned vehicle's; we call this Negotiation Free SMART PRICE. In addition, you will also have our unique 5 day money back guarantee and 30 day, 1,500 mile exchange policy.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 391 
TJP3/01/2015 10:49:32 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee,Tom LaLicata
Stopped in and met my sales representative Kevin Bugbee who reviewed options and found vehicles meeting my needs and expectations. By offering solutions, honest comments and practical approaches, Kevin made the whole experienced enjoyable and productive. The dealership is well laid out and all the people I met were helpful and supportive throughout the entire process.
Herb Chambers BMW of Boston responded to this review
3/02/2015
Thank you for your compliments towards the helpfulness and dedication demonstrated by Kevin. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Melissa Steffy, General Manager
eharrison32/27/2015 03:18:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee
I have now leased two cars from Herb Chambers and have to tell you, the experience is great. Kevin Bugbee is a true professional and makes the process completely painless. I'm a tremendous fan of his work and plan to lease my next car from him too. The whole team is excellent.
Herb Chambers BMW of Boston responded to this review
3/02/2015
On behalf of all the team here at Herb Chambers BMW, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Melissa Steffy, General Manager
JF2/19/2015 08:35:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ahmed Jabrane
Bought my first BMW X4 at Herb Chambers BMW of Boston through Ahmed Jabrane, Sales Advisor. He is very friendly and helpful. Not a time I worried because Ahmed is on top answering questions very quickly both by phone text or email. Job well done! JF
Herb Chambers BMW of Boston responded to this review
2/20/2015
Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Ahmed was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Melissa Steffy, General Manager
S.C2/17/2015 10:21:04 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee,Abdou Merheb,Nick Mitrano
I leased my car from herb chambers 3 years ago and overall my experience has been very good. First the sales advisor Abdou Mehreb was very professional, friendly and honest throughout the whole process. He also was a resource with any question or issue I had concerning the car even after I took possession of the car. Throughout the lease, service was always done in a timely fashion and the work was good. They almost always found a way to accommodate even when I walked in. Some of the guys go the extra mile making sure that they check wiper fluid or else even if you drive in for tire pressure. To top it all, at end of lease review I got to work with Kevin Bugbee who was very friendly (smiles go a long way) and made the whole process a pleasurable experience (despite the snow storm) I would definitely recommend this dealership and Abdou (for buying advice), he'll definitely take good care of you.
Herb Chambers BMW of Boston responded to this review
2/17/2015
Thank you for sharing this terrific feedback and for choosing Herb Chambers BMW for your purchase needs. It’s a pleasure to read that Kevin, Nick and Abdou were able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best Melissa Steffy, General Manager
Simon2/13/2015 05:44:39 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Matthew Krappe
Have been going at this location for a few years now and always satisfied by their services. In general, very friendly and willing to work with you by offering the best options. In terms of services i believe BMW of Boston is unparalled. Had to do major work in my vehicle and thanks to the service director Matthew Krappe everything went smoothley. He made sure everything was taken care of in the best way possible. If you really need help and not sure what to do Matt is the go to guy. He'll make sure you and your family will leave happy. Super helpful guy!!!
Herb Chambers BMW of Boston responded to this review
2/16/2015
Thank you so much for sharing your experience with Matt! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Melissa Steffy, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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