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Herb Chambers BMW MINI of Boston

1168 Commonwealth AveBoston, MA 02134
1-888-719-18111-888-719-1811

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified R ... Read more
Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified Retailer. Additionally Herb Chambers is known for maintaining some of the highest customer satisfaction scores for a dealer its size in the country. Quite simply, we strive to compliment the purchase of world-class automotive machines with absolute excellence in customer service before, during and after the buying experience.

Why You Should Buy a Used Car From Us

Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will h ... Read more
Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will have peace of mind knowing we researched the market and are giving you the very best price right up front with all of our Pre-Owned vehicle's; we call this Negotiation Free SMART PRICE. In addition, you will also have our unique 5 day money back guarantee and 30 day, 1,500 mile exchange policy.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 379 
rositak1/26/2015 03:13:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee
This is my 3rd time leasing a BMW from HC BMW of Boston and I'm always satisfied. Kevin was professional, helpful and went above and beyond to make sure I was in the car I wanted without any hassle or headaches. If you're in the market for a BMW, make sure you make this your first & last stop!
Herb Chambers BMW of Boston responded to this review
1/26/2015
Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy, General Manager
bennyblanco1/22/2015 09:21:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Evan Folsom
I have been to this dealer ship a few times now and every time I've come it has been a great experience. Evan Folsom a Service Advisor at this dealer ship goes above and beyond to help me . He will stay on the phone for with my warranty company for over an hour just to make sure I'm covered before I leave. He is very helpful and is a great Customer Advisor.
Herb Chambers BMW of Boston responded to this review
1/22/2015
Thank you, Benny! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Evan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Melissa Steffy, General Manager
mark1/16/2015 11:03:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Larry the shuttle driver
I wanted to have repaired a knick on an alloy wheel which I felt was present when I bought the car. My sales person did not hesitate to take responsibility for the repair. He even took care of making the appointment when I wanted it and came out to the airport to pick me up when the repair was finished. As I was being driven to the dealership on that snowy afternoon I really felt this service was above and beyond expectations.
Herb Chambers BMW of Boston responded to this review
1/16/2015
Thank you, Mark, so much for taking the time to share your experience with Kevin. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized his hard work. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Happy New Year! Melissa Steffy, General Manager
MBosse1/13/2015 12:41:46 PM
5.0
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sheraz Sheikh
Sheraz Sheikh, Sr. Client Advisor at Herb Chambers BMW of Boston was very professional and made the purchase a great experience. I am very pleased with my purchase. - M Bosse
Herb Chambers BMW of Boston responded to this review
1/13/2015
Thank you for this wonderful feedback and for choosing Herb Chambers BMW for your automotive needs. It's a pleasure to learn that Sheraz was able to assist you and make sure you had a pleasant experience. We appreciate your recommendation and please feel free to reach out with any questions or future auto needs as we are always here to help. Happy New Year! Melissa Steffy, General Manager
angela1/06/2015 04:49:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Anslono
I came into the dealer a little upset because i waited over a hour in the lobby of my job for a pick up, then when i called they told me to take a cab at there exspence. i was still upset! but upon reaching the dealer ship, Chris ask me how was i doing and i told him what happen. he apologize an sat down with me call upstairs or where ever he called and told them to drop everything and focus on my car. i felt valued and then my bill was a large amount he gave me a discount . tears started falling down my face i was so greatful because i really did not have the money i was making a sacrifise and he blessed me . i forgot about how i was left in the lobby of my joy for a hour all i could do is thank God that i had a kind hearted professional advisor who cared about me and what had happen to me and tried to rectifiy the problem. i live near the norwood dealer but i choose to come to boston for my service because of excellent customer service like what Chris gives. sometime people need to just feel someone cares special when they are spending there hard earn working money and it will make it easier to pay with a smile. Chris may God continue to bless you and your family. Happy New Years ! Angela Hart
Herb Chambers BMW of Boston responded to this review
1/06/2015
Thank you, Angela, for sharing this terrific feedback and for choosing Herb Chambers BMW for your automotive needs. I do apologize for the inconvenience caused, but happy that Chris was there to help. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy New Year! Melissa Steffy, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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