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Herb Chambers BMW MINI of Boston

1168 Commonwealth AveBoston, MA 02134
1-888-719-18111-888-719-1811

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified R ... Read more
Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified Retailer. Additionally Herb Chambers is known for maintaining some of the highest customer satisfaction scores for a dealer its size in the country. Quite simply, we strive to compliment the purchase of world-class automotive machines with absolute excellence in customer service before, during and after the buying experience.

Why You Should Buy a Used Car From Us

Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will h ... Read more
Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will have peace of mind knowing we researched the market and are giving you the very best price right up front with all of our Pre-Owned vehicle's; we call this Negotiation Free SMART PRICE. In addition, you will also have our unique 5 day money back guarantee and 30 day, 1,500 mile exchange policy.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 418 
jrand123458/28/2015 03:26:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shauna Reardon
I had the pleasure of working with Justin on my new 2015 BMW X5. I could not be happier with my new car. Justin made the process very easy was very helpful during the whole process. The finance team was amazing and I cannot say enough about all of them. This was my third herb chambers purchase and I was very pleased with the entire process.
Herb Chambers BMW of Boston responded to this review
8/28/2015
Thank you for sharing your superb opinion about us. I'm so proud to know that you had such a great experience at our dealership, especially while working with Justin. He is absolutely an asset to our team, and we will make sure your compliments are heard. Enjoy your new BMW X5, and we look forward to your next visit! Best, Melissa Steffy, General Manager
allstonbmw868/11/2015 11:05:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee
Kevin was highly recommended by a work colleague and I contacted him about upgrading from my previous '07 328xi to a new lease. He worked with me on changing over from my old vehicle and was very helpful, informative, and direct when it came to explaining both the features of the 2015 328i xdrive as well as the lease details. He created a very comfortable environment when I was in the dealership and made me feel like a VIP at all times. He was always available via phone which was key for someone like myself that works very long hours. I would and have recommended Kevin to friends and family and rate him 10/10!
Herb Chambers BMW of Boston responded to this review
8/11/2015
On behalf of the team here at Herb Chambers BMW, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate you taking the time to share your experience with Kevin. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Best, Melissa Steffy, General Manager
alex G7/02/2015 03:25:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee
Kevin is an experienced professional which makes dealing with buying and leasing car simply easy. I appreciate his direct, though professional style. The whole experience was simply great. Thank you, Kevin!
Herb Chambers BMW of Boston responded to this review
7/06/2015
This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. I’ll be sure to share this with Kevin as I know he’ll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager
M Welu6/29/2015 11:30:20 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Devan Frye
We needed a 'larger' vehicle that had a third row. We zeroed in on the X5 and went in to the Commonwealth BMW to test drive the car. Sheraz Sheikh met us at the door and was very helpful in getting us set up to test drive the vehicle. My husband and I loved how the car drove, so we engaged with Sheraz in person and via email about the X5. He was very responsive, answered all our questions, and was very knowledgeable about the vehicle. He let us come to a decision about purchasing the vehicle without any pressure. We purchased the X5 and are very happy with the upgrade! He also promised my son a BMW hat and he delivered on the day we got the keys. My son was thrilled! We look forward to working with him in the future. We also worked with Devan Frye who walked us through the inside of the vehicle and the computer system that is so integral to the vehicle operating correctly. He was very patient with me and has asked us to come back in to get a more thorough tutorial on the vehicle.
Herb Chambers BMW of Boston responded to this review
6/29/2015
I sincerely appreciate you posting such kind words regarding your experience. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that several of our team members are exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Melissa Steffy, General Manager
E.D.6/17/2015 11:16:17 AM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tom LaLicata,Aaron Allsopp,Jason Rocco O'Brien,Margret Dagbjartsdottir
I had the most awesome, professional and top of the line experience with leasing my BMW from Herb Chambers BMW of Boston. I was accommodated by a "dream team." Margret Dagbjartsdottir, Aaron, Jason Rocco, Tom and Jay were awesome. They all made my buying experience memorable. Margret went above and beyond helping me to get the car I wanted. The staff was very friendly and professional each time I came to visit. I was always greeted with a warm welcome and a smile. Margret always followed up with courtesy phone calls and emails. Margret professionally closed the deal and did an exceptional job. They made me feel like I was a part of the family. I love my new BMW and truly enjoyed the experience! I received such royal treatment. I would recommend Margret to anyone and I will definitely be back for an upgrade in the future.
Herb Chambers BMW of Boston responded to this review
6/17/2015
Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with us. I know the team will appreciate your very kind words. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Melissa Steffy, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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