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Herb Chambers BMW MINI of Boston

1168 Commonwealth AveBoston, MA 02134
1-888-719-18111-888-719-1811

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified R ... Read more
Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified Retailer. Additionally Herb Chambers is known for maintaining some of the highest customer satisfaction scores for a dealer its size in the country. Quite simply, we strive to compliment the purchase of world-class automotive machines with absolute excellence in customer service before, during and after the buying experience.

Why You Should Buy a Used Car From Us

Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will h ... Read more
Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will have peace of mind knowing we researched the market and are giving you the very best price right up front with all of our Pre-Owned vehicle's; we call this Negotiation Free SMART PRICE. In addition, you will also have our unique 5 day money back guarantee and 30 day, 1,500 mile exchange policy.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 406 
Review4/26/2015 10:30:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Wong,Sheraz Sheikh,Aaron Allsopp
My wife and I highly recommend Herb Chambers BMW and sales consultant Sheraz Sheikh for your next vehicle purchase. We are from NJ, and it happened that this Boston dealer had 1 of 2 available Vermillon Red X5s with 8 cylinder engine. Sheraz showed us the car, facilitated a great deal, took care of obtaining our NJ registration, and delivered our new X5 as promised. Upon taking delivery, we received a nice BMW gift. We also appreciated Sales Mgr Aaron Allsopp personally extending his best wishes on our new purchase and fir happiness with our new car. My wife and I greatly appreciated the fine service received from both gentleman, and we left as completely satisfied customers. Excellent experience all around.
Herb Chambers BMW of Boston responded to this review
4/27/2015
Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Sheraz was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Aaron and Sheraz did just that! We appreciate your business and look forward to seeing you again. Best, Melissa Steffy, General Manager
Jack's 2012 Audi4/23/2015 05:00:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jay Goldman
Had been searching for a particular car for over a month, when I stumbled upon the holy grail of dealers, Herb Chambers of Boston. Had looked at examples of this particular car in many states, including California, Virginia, Tennessee, Illinois and Florida just to name a few of the more than 30 examples of this (Audi TT) car. How little did I know that the BEST price, color combo (outside and interior ) and both CARFAX and BLUE BOOK ratings were right there in front of me only a scant few miles away at Herb Chambers of Boston !!!! I decided the 2012 example of this car at Herb Chambers was THE ONE. I was first contacted by Lindsey, who was very courteous and prompt. As I first contacted Lindsey in the evening, time constraints prevented us from closing a deal on the car and days later I was directed to Kevin Bugbee. Kevin Bugbee, ladies and gentleman, is the BEST car salesperson I have EVER encountered. When you are lucky enough to have Kevin as your salesman you have now established an ally who works with you as a friend, partner, and someone on your side whom you can completely TRUST. With Kevin, the prospective car buyer can immediately drop any defensive guard, knowing that Kevin is working not just WITH YOU, but also FOR YOU. I would strongly urge ANYONE shopping for a brand new BMW or PORSCHE or any of the very fine USED vehicles at Herb Chambers Boston to indulge themselves in the Comfort Zone that is Kevin Bugbee. To borrow from a Porsche catch-phrase, there simply is NO SUBSTITUTE !!!!!!
Herb Chambers BMW of Boston responded to this review
4/24/2015
Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Kevin is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Melissa Steffy, General Manager
algert4/14/2015 12:08:19 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ahmed Jabrane
Been a customer for a while now. I've been working with Ahmed. He's very patient and thorough. The service department is good too. They do get you in and out fairly fast.
Herb Chambers BMW of Boston responded to this review
4/14/2015
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with us. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager
abakinc4/12/2015 10:40:05 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ahmed Jabrane
I just picked up my new car this weekend. I had a great experience with Ahmed Jabrane. He was very honest, straightforward, and responsive. We did most of our communication by email, which was incredibly efficient. No need to play phone tag in this day and age. Also, at the very end of the process, he alerted me to a discount I was entitled to through my insurance company and saved me some more money! Would be happy to do business with him again.
Herb Chambers BMW of Boston responded to this review
4/13/2015
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Ahmed. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager
SN20154/11/2015 06:07:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sheraz Sheikh
Sheraz was extremely professional, knowledgeable and very friendly. Overall everything went smooth with my car buying experience at this dealership. The only not so great experience is the parking difficulties at this dealership but that can be said of anywhere in Boston.
Herb Chambers BMW of Boston responded to this review
4/13/2015
On behalf of all the team here at Herb Chambers BMW, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. I do apologize for the parking issue. This is something we are trying to fix. We value your business and we hope to see you again. Best. Melissa Steffy, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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