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Herb Chambers BMW of Boston

1168 Commonwealth AveBoston, MA 02134
1-888-719-18111-888-719-1811

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified R ... Read more
Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified Retailer. Additionally Herb Chambers is known for maintaining some of the highest customer satisfaction scores for a dealer its size in the country. Quite simply, we strive to compliment the purchase of world-class automotive machines with absolute excellence in customer service before, during and after the buying experience.

Why You Should Buy a Used Car From Us

Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will h ... Read more
Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will have peace of mind knowing we researched the market and are giving you the very best price right up front with all of our Pre-Owned vehicle's; we call this Negotiation Free SMART PRICE. In addition, you will also have our unique 5 day money back guarantee and 30 day, 1,500 mile exchange policy.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 439 
Imad2/10/2016 01:14:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Bugbee
they were all very helpful, professional and accommodating. Kevin and Chris were especially helpful . the front desk as well as the internet manager were very kind and courteous. the facility itself is welcoming and nice . we are happy with our purchase .
kml42/03/2016 01:37:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sheraz Sheikh,Justin Shin,Kyle Curtis
Sheraz (Sales), Kyle (Service Manager) and Justin (Finance) are the BEST! My 2nd BMW from HC - BMW of Boston and I could not be more thrilled. They take their individual customer service skills to the highest level. Many thanks! Kathy
Herb Chambers BMW of Boston responded to this review
2/03/2016
Thank you, Kathy! I'm so glad that you had the opportunity to work with Sheraz, Justin and Kyle. They are valued members of our team. We truly appreciate you sharing your 5-star review and we look forward to the opportunity to serve your automotive needs again in the future. Best, Melissa Steffy, General Manager
Anne M 591/28/2016 09:32:33 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Melissa Steffy,Kevin Bugbee
My husband and I have just leased our eight BMW from Herb Chambers BMW of Boston. We have always gotten a great deal, and are treated like family. We live at least an hour away from Boston, and have tried to lease with other dealerships that are closer to home, but they never have the inventory and the deals and sales experiences are never as good as Herb Chambers. General Manager Melissa Steffy and client adviser Kevin Bugbee have always made us feel welcome and appreciated. Kevin is extremely knowledgeable about every series and model of BMW, and is a "no pressure " type of guy. He has a great attitude and has even delivered all of the new vehicles to our home. When the next lease is up, we will be back! Thank You Melissa and Kevin!!
Herb Chambers BMW of Boston responded to this review
1/29/2016
Thank you, Anne, for taking the time to share your experience with us. I'm thrilled to hear how happy you and your husband are. We value our guests' feedback and I know Kevin will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy, General Manager
jlberkeley1/27/2016 05:44:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris LaLicata
Chris is not only a BMW Genius (he truly is a genius!) but he is also one of the nicest people ever. I was a nervous wreck after taking possession of my new BMW 535xi because I hadn't had a new car in 15 years and technology has definitely changed and I was convinced I would never be able to master doing anything. I had a few visits with Chris and from the onset, he put me at ease, taught me what I needed to know, and added more things in as I got more confident, which amazingly I did. I knew it would be all right when he told me his mother had been the same way as me and he had taught her, so he knew he could teach me. He has been so patient with me and I have to say has made all the difference in making me feel I know how to work and operate most of the things in the car now and I can actually navigate and do all this really cool stuff I can show off to my kids. He also takes the initiative to research anything that comes up that he doesn't know and gets back to me quickly on everything. What an asset he is for BMW! I couldn't have done it without him and he has made using and enjoying my new car an experience I never could have imagined. Thanks Chris!!!!!
Herb Chambers BMW of Boston responded to this review
1/28/2016
What an wonderful review to read! It is great to know that Chris was able to provide you with such a pleasant experience while learning the in's and out's of your new BMW. Our primary concern is delivering flawless customer service and I’m so happy to know Chris offered you exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy, General Manager
Lalvevo1/25/2016 05:26:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ahmed Jabrane
Had deal with Ahmed for my personal 2nd BMW. Along with a few other BMWs for my family and friends. He is very patience and willing to work things out for you. He even help you out with things outside of car related. Would recommend. Thanks Ahmed
Herb Chambers BMW of Boston responded to this review
1/26/2016
Thank you for taking the time to share your experience with Ahmed. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized his hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Herb Chambers BMW of Boston : Boston, MA 02134 Car Dealership, and Auto Financing - Autotrader