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Fathers & Sons Audi

989 Memorial AveWest Springfield, MA 01089
1-877-684-62601-877-684-6260
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Every Car. Every Day. Best Prices. Honest, fair and transparent pricing. Non-commissioned Product Specialists are rewarded for delivering a truly exceptional sales experi ... Read more
Every Car. Every Day. Best Prices. Honest, fair and transparent pricing. Non-commissioned Product Specialists are rewarded for delivering a truly exceptional sales experience. Our technology continually scans the market to determine the current market value of any vehicle which saves you time and money. We treat you like family because that's what we are a 3rd generation, family owned and operated dealership for over 60 years. Every Car. Every Day. You'll Never Over Pay! It's that simple with Intelligent Pricing. Only at Fathers & Sons.

Why You Should Buy a Used Car From Us

Every Car. Every Day. Best Prices. Honest, fair and transparent pricing. Non-commissioned Product Specialists are rewarded for delivering a truly exceptional sales experi ... Read more
Every Car. Every Day. Best Prices. Honest, fair and transparent pricing. Non-commissioned Product Specialists are rewarded for delivering a truly exceptional sales experience. Our technology continually scans the market to determine the current market value of any vehicle which saves you time and money. We treat you like family because that's what we are a 3rd generation, family owned and operated dealership for over 60 years. Every Car. Every Day. You'll Never Over Pay! It's that simple with Intelligent Pricing. Only at Fathers & Sons.

Dealer Disclaimer

Disclaimer: All Sale Prices include all applicable factory rebates. Not all will qualify for incentives. Offer only good on in stock units only. Must finance through Deal ... Read more
Disclaimer: All Sale Prices include all applicable factory rebates. Not all will qualify for incentives. Offer only good on in stock units only. Must finance through Dealer to qualify for all incentives with approved credit.Tax, Title, Reg and doc fee additional. Not responsible for typographical errors. Smart people read the fine print & wear their seat belts!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.5
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 175 
sla4/28/2016 10:19:22 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan Schulz
We worked Jonathan Schulz and had a very nice car buying experience. They were fair and low pressure around all aspects of the sale. Jon took over an hour with us after we purchased the car to educate us on all of the features. I would definitely recommend this dealership and Jon to others.
joanne10134/23/2016 08:26:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan Schulz, Phil and Brenden
This is the third car we are purchasing from Father's & Sons, West Springfield, MA. I will say we have been extremely happy with each transaction. I purchased an Audi A4, which I have wanted for quite some time! And his hasn't disappointed! Jonathan Schulz was our salesman, and he was terrific. We even had him come on three different test drives in three different car, and he explained all the attributes of each vehicle. He knew his facts and knew how each car drove and addressed any questions I had. I was also impressed with Phil, whom i believe is the manager. He addresses concerns I had, and went out of his way to make sure my experience was nothing but satisfying. Brenden was the brand new finance manager and he helped me tremendously as well. My husband and I are once again happy customers, and will continue to make Father's and Sons our Car Dealership of choice! Joanne
Love My Car3/02/2016 09:08:56 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan, Marissa
Employees followed up quickly and consistently to get the deal completed. Additionally, the staff worked diligently to get the car registered in another state, which was not an easy task.
smooth sailing12/24/2015 09:24:19 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Primarily Jonathan Schulz, and also Trae.
I knew that I wanted to trade up to a 2016 Allroad with certain features and color, but not the two on the lot. They found one in Boston which was satisfactory, and I had it four days later. I feel I got a fair price for my 2013 Allroad. This was my third new Audi purchase here in the last seven years.
rides horses 7/29/2015 04:38:13 PM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jonathan Schulz
My friend and I went to test drive an Audi Q3 one Sunday afternoon recently. It was the last Sunday of the month and apparently it is a time when Father's and Sons tends to be very busy, because it is the only Sunday they are open. It became evident shortly after we arrived that they were understaffed for the amount of people to service. After arriving, we walked around the parking lot, looking at cars, and hoping that someone would greet us and make us feel welcome. When that didn't happen, I went inside to see if there was an available person to assist us. Salesmen ( I didn't see any saleswomen ) were busy with other clients which is understandable. But too busy to say "hello, how may I assist you today"? There was no receptionist at the desk, and in that kind of situation, people are really on their own. In fact, there were a few product specialists who walked right by me as if I were not there at all. Not a great feeling. We almost left at that point, but since we made the trip from Northampton, we decided to stay. After coming back outside and not receiving any help again, nor acknowledgement that we were even present in the first place by anyone who worked there, I went back inside and once again was ignored. I hope this isn't business as usual, because it certainly is not endearing. One product specialist was paying attention that day, and that was Jonathan Schulz. Jonathan to the rescue! He eventually allowed us to test drive the car we wanted to see, which was amazing ( the car and the opportunity to take the wheels ourselves), but by this time they were near closing time. Jonathan was very friendly and even took us out back to see some of the 2016 models. He did tell me that I would need to have my car serviced at the Audi dealership or risk voiding my warranty, which may be true for warranty parts, but if I am correct, the Federal Trade Commission feels differently about general maintenance such as oil changes, etc.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Fathers & Sons Audi : West Springfield, MA 01089 Car Dealership, and Auto Financing - Autotrader