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Sentry Ford Lincoln

4080 Mystic Valley ParkwayMedford, MA 02155
1-844-575-12361-844-575-1236
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a New Car From Us

Great Cars at a Great Price!

Why You Should Buy a Used Car From Us

Great Cars at a Great Price!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 5.0
    Friendliness
  • 2.3
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 108 
Renlan5/20/2015 07:02:21 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bernie Cherbitsky,Johnny Ike
Found a Certified pre-owned Mustang from Dealer's website, listing clearly stated the car had rear facing camera. After we bought the car we realized there was no camera integrated with the built in Navigation screen. All we got from them was excuses about a mistake made by what they claimed was a 3rd party who runs the website and they basically said sorry too bad. Salesman also tried to make it out to be our fault for not noticing and looking up the original sticker for the car. Classic false advertising and lies.
ddugan1032/28/2015 10:07:22 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:kerri jackson
sent me home several times with leaks in my wheels, not a happy person when your looking for a air pump that work in cold weather I'm done good by
mrfrank986/30/2013 12:00:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Enio Drummond
I just recently took delivery of my 2013 Ford Taurus SHO and I couldn't be happier, with both the vehicle and the customer service! From the minute I walked in the showroom, I was greeted by a friendly, non-assertive staff, and my sales rep, Mr. Enio Drummond, was by far the most easy going guy to deal with! It's no surprise that he has been named one of Ford's top reps! He really took the time to go over every aspect of the car, and because of this, I have had little difficulty figuring out the rest. This was the first new car purchase for me, and I'm happy to say that everything went very smoothly from start to finish! Thanks very much!
cjmclean12/12/2012 01:18:35 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mike Picariello
I took a new 2012 Mustang here for a few services. Completely incompetent service department. Can't make or return phone calls to keep me properly updated. Couldn't mount wheels without leaving them covered in grease, and making a mess of the inside of my car and trunk. Couldn't do body work without leaving wax blobs all over the panels they worked on. The body shop head then lied to me and told me it must have happened while being driven between locations. Wax trucks that specifically dump wax only on new body panels exist in his world. And they completely forgot to repair or replace a damaged wheel. I had to pester them for weeks to have that actually done. They then drove the car 10+ miles between body shop and this location without noticing the loud racket coming from the engine. I specifically asked them to look into this noise when it was taken in for body work. They returned it to me, with a small amount of wax blobs still left on it, no wheel repair, and a rattling noise that turned out to be an engine that needed immediate replacement. You could hear this noise from 50 feet away, and they felt it was fine to return a car with less than 5000 miles to an owner in this condition. So I drove the car around the neighborhood a bit to gauge the noise, then brought it back and demanded they take the car back and fix the rattling/ticking noise. Ford told them right off to replace the engine under warranty once metal shavings were found in the oil filter. Of course they couldn't do that right either. A day after they gave it back to me, the check engine light came on. They now can't explain what they did wrong or reproduce the error, but have flashed and reset a number of things and tell me it is all fine. I have my doubts. I wouldn't trust these guys to change your oil. They don't seem capable of doing anything without messing something up. It mostly seems to be laziness and a total lack of quality control. Do not go here under any circumstances. Maybe the sales department has a good deal on a car though, I don't know a thing about that.
pdoucette10/17/2012 12:11:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bev Davis
As always the service department was hospitable, courteous and a pleasure to work with. Bev Davis has an excellent way of making me feel special.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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