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Subaru of Wakefield

618 North AveWakefield, MA 01880-3939
1-866-604-07241-866-604-0724
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

New Facility. We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer exp ... Read more
New Facility. We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, online specials, need parts or service, or would like information on Subaru products and services, please call or email us. Subaru Of Wakefield has been awarded Platinum Level Sales and Service status by Subaru Of America!

Why You Should Buy a Used Car From Us

New Facility. We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer exp ... Read more
New Facility. We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a used vehicle, online specials, need parts or service, or would like information on Subaru products and services, please call or email us. While we specialize in Subaru we often carry pre-owned BMW, Mercedes, Honda, Toyota, Lexus, Acura, Infiniti, Ford, Chevy, Nissan, Jeep, Cadillac and many more.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
driverlady20157/28/2015 09:01:09 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Perry Mallias,Anna Rosa
Perry helped me purchase my Subaru and he was excellent to work with! He was extremely helpful and friendly. He was very patient as I tried out and test drove lots of different models, both new and used, and compared them. When I chose my car he made sure I knew how to use all the features before taking it home. I really enjoyed the relaxed and professional atmosphere at this dealership. It was a very pleasant experience. I never felt pressured or rushed and they were very informative and accommodating. I would highly recommend this dealership!
Mary Beth7/16/2015 04:09:31 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Grant
I last purchased a car in 2002, and that was a Saturn, a big selling point of which for me was not having to haggle with dealerships. So I wasn't exactly looking forward to the process. I shopped around online and found a vehicle at Subaru of Wakefield that seemed to be exactly what I was looking for. I corresponded with the dealership via email to clarify a few questions I had, then set up an appointment to test drive the car. Crazy summer traffic made me very late for my appointment, but I was nonetheless treated courteously, and quickly assigned to salesman Justin Grant. Justin was very friendly and helpful, and really went above and beyond to make the whole process as easy and pleasant for me as possible. He took a lot of time explaining all of my new car's features to me, helped me synch my phone to the car's Bluetooth, and even transferred the stuff in the trunk of my trade-in into my new vehicle. The whole experience was much less painful than expected, and Justin was really great to work with.
Robert7/11/2015 05:55:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Perry Mallias,Kenny Bettano
Perry Mallias gave 110% to make sure we were happy with our new Subaru. This is our second car purchased at Subaru of Wakefield with Perry's help. He definitely understands what the words "Customer Service" means. We'll be back to see Perry again!
PaigesHorse7/10/2015 11:06:58 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kenny Bettano,Erica Kinney,Jason Matte
I used my AAA membership to locate Subaru dealers who would give a AAA discount when buying a new car. There were three in my area. It was in April that I decided I wanted a Subaru Legacy Premium, with the ivory interior. The first dealer I visited didn't have this with the options I wanted, and told me I would have to wait and order a 2016 model, because the 2015 model run was sold out. I continued watching the Subaru of New England inventory online, somewhat considering other color choices I might be willing to compromise on. One of these possibilities turned up at Subaru of Wakefield (also one of the AAA discount dealers), so I called and went over to see it. I was introduced to Jason Matte. The blue color in question didn't appeal to me, and Jason offered to check pre-production inventory to see if he could find exactly what I wanted. Quite surprisingly, he did just that, in a few minutes spent in private with his sales manager. They arranged to swap a Legacy with black interior they were scheduled to receive, for a Legacy Premium with ivory interior that another dealer was scheduled to receive. Neither of these cars had even been manufactured yet! Moreover, my car came in about ten days earlier than Jason had estimated from knowing the production schedule. I also appreciate he gave us a very thorough orientation, with our car running, to the electronic implementation of controls in the Legacy, including the EyeSight vision assist technology. Our experience with Subaru of Wakefield has been beyond my expectations. The only negative was I was disappointed to find the basic warranty is only 3 years/36,000 miles (other makes are often 6/60,000 or more). I was persuaded to buy the 7/70,000 extended coverage, but feel the pricing of this is a little squishy (depending upon how much you want to be able to think it over before deciding). You can't take overnight to think about buying it, but can cancel it anytime within 90 days of signing on, More than likely it is Subaru of America that has the heavy hand here, not the dealer.
Joe7/08/2015 02:00:58 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Max Shaffer
Max Shaffer is an excellent salesperson. He made my wife and me very comfortable from the first moment we met him. He greeted us cordially and created a very low pressure buying experience. Max is completely knowledgeable about the Subaru vehicles. He answered all our questions to our complete satisfaction and helped us to choose the vehicle that meets our needs. Working with Max was the best car buying experience my wife and I have ever had.
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