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Hoffman Audi of East Hartford

700 Connecticut BlvdEast Hartford, CT 06108
1-888-402-68551-888-402-6855

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

The Hoffman Auto Group has been building relationships with customers since 1921. Our employees average over 5 years tenure on our sales team, 12 years for management & ... Read more
The Hoffman Auto Group has been building relationships with customers since 1921. Our employees average over 5 years tenure on our sales team, 12 years for management & over 10 years in service. With an experienced staff from start to finish, we promise we will exceed your expectations. Visit us and give us a chance to prove it! Say you saw this on AutoTrader! Email us for additional details!

Why You Should Buy a Used Car From Us

The Hoffman Auto Group has been building relationships with customers since 1921. Our employees average over 5 years tenure on our sales team, 12 years for management & ... Read more
The Hoffman Auto Group has been building relationships with customers since 1921. Our employees average over 5 years tenure on our sales team, 12 years for management & over 10 years in service. With an experienced staff from start to finish, we promise we will exceed your expectations. Visit us and give us a chance to prove it! Say you saw this on AutoTrader! Email us for additional details!

Languages Spoken

  • Español

Dealer Disclaimer

Advertised price does not include state or local taxes, registration costs or dealer conveyance fee of $429.00.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 192 
CWRIGHT07/29/2015 11:27:13 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Alex called me to set up the original appointment but part was not there when I arrived.
Overall, service staff was very friendly and helpful. However there was a mix up or miscommunication between Hoffman of New London and Hoffman East Hartford dealership of where the bracket was located to install on my car. I purchased car from New London dealership and front license plate bracket was missing from car. There fore New London dealership ordered the bracket and was to ship to East Hartford dealership to install since I live and work closer to the East Hartford dealership. East Hartford called me and set up the apt. However, when I got there and waiting for an hour, they realized the bracket was still sitting in New London office and wasn't available for them to install. Therefore had to leave and reschedule another day until the bracket was sent from the New London Dealership to the East Hartford Dealership. 2 days later, I had to return and they installed the bracket. As I said, it was just an unfortunate thing but not intended on anyone part that I had to waste a trip over when I was called to come in to get the bracket installed. So in all my other service needs, I've usually and have always rated my service as "excellent". Thank you
GMPOW127/27/2015 03:03:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jason McGinnis
Jason was terrific. Handled a difficult situation very professionally and took the extra steps to contact Audi and rectify the problem for me. Very pleased.
LADOPE7/27/2015 12:44:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Elliot Matos,Anthony Shaskus,Adrian Hester,Olivia Roy
The experience to have my AUDI serviced at Hoffman East Hartford is like have a dream, because it is so good that is unbelievable. People is totally courteous and knowledgeable in all matters, they are second to none for sure, but also I admire the management, because assemble a team like that and make it work flawless, means the one is leading knows what their doing. Loaner Car is always available. the car is returned always in the promised time or before, and maintenance and repairs are really done in a perfect way.. This fact and the reality than is hard to have a car better than the A7, make me take a new one and keep going with the Hoffman AUDI team
CASSANDRABUTLER7/27/2015 11:19:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Elliot Matos,Olivia Roy
Because this was the third time bringing my car in for oil issues, I was not charged for the installation of a new, factory supplied breather valve. To be sure, the service was polite, effective and on the whole, professional. We are long time Hoffman Audi customers.
CRAFF17/27/2015 11:14:57 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Alex
Had a couple of cosmetic issues in the interior which were all fixed and covered on warranty and then had an issue with the oil light going on but Alex helped address the issue and fix it, in which there have not been any further issues since. Alex was a great help and was willing to do whatever it took to make sure all the issues were taken care of.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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