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Herb Chambers Honda Of Boston

1186 Commonwealth AveBoston, MA 02134
1-888-390-02371-888-390-0237

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Why You Should Buy a Used Car From Us

For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we ... Read more
For more information call a Client Care Specialist, toll free 888.771.9071. Herb Chambers is New Englands Largest Dealer and Automotive Internet Retailer. Why because we keep it simple by focusing on convenience, cost, selection professionalism, integrity and excellence. Our goal is 100% customer satisfaction. With over 8000 new and more than 2000 Herb Chambers Certified Pre-Owned vehicles the choice is simple. We look forward to seeing you soon at Herb Chambers!

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 467 
alisonsenior7/10/2015 09:25:41 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ian Miller
I went to Herb Chambers Honda of Boston to purchase a preowned 2015 Honda CR-V. I got a deal I was comfortable with and was able to take the car home that day. In the week that followed, I learned that there was a title issue with the vehicle, which meant I would not be able to get an updated registration until the dealership received a new title. Frustrating to say the least, the situation was further exacerbated by the initial complete lack of communication and follow-through from salesman Rob Campagna. We had to call constantly to get any sort of update. Long story short, four weeks from the initial purchase, General Manager Ian Miller offered to replace the preowned CR-V, that had been sitting in my driveway undriven for three weeks, with a brand new 2015 CR-V for the exact same price. Though lacking initially, this dealership made right a poor situation and I can say that I absolutely love my new car.
Herb Chambers Honda in Boston responded to this review
7/28/2015
Thank you, Allison, for your feedback. I apologize again for the unfortunate experience you initially had, but happy we were able to get you into a car you absolutely love. We value your business and we hope to see you again. Kind Regards, Ian Miller, General Manager
mkrcompton7/06/2015 10:30:22 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Victor Oliveras
I wasn't sure how rolling over one leased vehicle to a new one would go. Victor Oliveras handled the transaction efficiently. Happy to be driving a Honda.
Herb Chambers Honda in Boston responded to this review
7/07/2015
Thank you for taking the time to share your experience at Herb Chambers Honda in Boston. I'm thrilled to hear how happy you are. A terrific guest experience is what we aim for each and every time and Victor is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Ian Miller, General Manager
Meghan7/01/2015 06:01:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Victor Olivares
Victor Olivares was great. He made my buying experience very easy and simple. Everyone was terrific, I will definitely recommend him and the dealership to other people.
Herb Chambers Honda in Boston responded to this review
7/01/2015
I’m thrilled to hear we were able to provide you with a great experience while purchasing your new Honda. I really appreciate you taking time to share your encouraging words and I’ll be certain to share them with Victor. Thank you for choosing us and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Ian Miller, General Manager
H&K6/23/2015 03:34:48 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Saurav Sherchan,Mohammed Denny
Coming from an hour and half a way, the ONLY reason we came to this dealership was to look at a specific car they had on their website. They did nothing to help me put a hold on the car, or down payment, or even full out purchase the car over the Internet or the phone. over the phone I made a big deal about only having to go in once, twice if absolutely necessary to pick up the car. (It ended up being 3+ times) We waited all day on Father's Day as there was only one finance guy even though we had made an appointment to be seen. (We were there from 11am until 3pm ) We also told them how we wanted to make this go as fast as possible so we waited 2+ hours to finally see the finance person. The finance person didn't even know why we were told to wait because he said it could be hours until he hears from the bank and suggested we go home and come back tomorrow afternoon to finish the paperwork and pick up the car. So we did. When we came back we were quickly seen and finished the paperwork and got a great rate. But then they said they would need to get the car inspected and checked over again and it would be about 1-2 hours. So we told them we would go to lunch locally and come back in about an hour. An hour later we are told it won't be ready until the following day. We were upset to say the least and they said to call before we came in. So the next day we call and they say it will be ready around 1230 or 1pm. We arrived at 1230. After waiting about 20 minutes we were told that the car still isn't ready and wouldn't be ready for another day! We had to move around appointments, pay tons of money in gas, and waste our time, plus put mileage on our car! Hours and hours of our time! So now supposedly they will drop it off at my wife's work in Plymouth tomorrow at 5pm. We are so close to returning the car - it's rediculus! Not to mention the hoops we had to jump through because they originally took our personal checks for a down payment and then the next day we had to void those and go to the bank for a bank check and then we had to fight with the bank and with them because they charged our debit card almost $1,000. This place is shady, unprofessional, and not easy to buy from! Never go here! I will say that Saurav our sales guy and Mohammed the finance guy were great and did everything they could. I think Saurav and Mohammed should be running the dealership because they went above and beyond.
Tian en ruan6/23/2015 02:04:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Victor Olivares
I visited this dealership yesterday , victor was very helpful ,he answered every single questions I have. He was very nice , I got my Honda CR-V in my first visit. I definitely recommend this dealer!
Herb Chambers Honda in Boston responded to this review
6/23/2015
I sincerely appreciate you posting such kind words regarding your experience with Victor. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Ian Miller, General Manager
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