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Sentry Ford Lincoln

4080 Mystic Valley ParkwayMedford, MA 02155
1-844-575-12361-844-575-1236
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a New Car From Us

Great Cars at a Great Price!

Why You Should Buy a Used Car From Us

Great Cars at a Great Price!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 5.0
    Friendliness
  • 2.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 110 
mike1/20/2016 11:33:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brian and Deb
Brought my Ford F150 in for service to Sentry Ford as I purchased my vehicle there. They were very attentive to my needs on my arrival. The service staff explained to me the repair process and the time in which they would need to have my truck to properly repair it. They kept me informed throughout the whole process and repaired my truck right the first time. Thank you Brian and the the staff at Sentry Ford!
lincolnbuyer810/30/2015 03:29:58 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Vardan
This dealer is rude and unprofessional both from a sales and service perspective. This dealer is 1 mile from my house and when we ultimately decided on a Lincoln MKC, it was the logical choice to go here first. We first met with a salesmen our time was limited because I had my two small kids with me. When I went to revisit the dealership on my own so I could actually drive the car, I ran into the same salesmen who glared at me and told me all the good deals were gone. Basically he was using cheap sales ploys. I called him on it to his face, and ultimately bought the car at another dealer. Later when I went to service my car, because it is 1 mile from my house, I booked an appointment online. When I arrived the Lincoln service was closed and I had to go to Ford next door. They Ford service rep was rude to me, and told me I didn’t have an appt even when I showed her my phone with the email that said I had an appt. After the service no one called me and told me what to do with the car. Unacceptable. We have owned Lexus and Acura. If Lincoln actually wants to compete with luxury makes, they are going to have to hire more professional people and have better processes. As it stands now, it’s a highly substandard experience. Would be happy to provide more details including the names of who I dealt with if someone from the dealership responds to this email.
Renlan5/20/2015 07:02:21 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bernie Cherbitsky,Johnny Ike
Found a Certified pre-owned Mustang from Dealer's website, listing clearly stated the car had rear facing camera. After we bought the car we realized there was no camera integrated with the built in Navigation screen. All we got from them was excuses about a mistake made by what they claimed was a 3rd party who runs the website and they basically said sorry too bad. Salesman also tried to make it out to be our fault for not noticing and looking up the original sticker for the car. Classic false advertising and lies.
ddugan1032/28/2015 10:07:22 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:kerri jackson
sent me home several times with leaks in my wheels, not a happy person when your looking for a air pump that work in cold weather I'm done good by
mrfrank986/30/2013 12:00:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Enio Drummond
I just recently took delivery of my 2013 Ford Taurus SHO and I couldn't be happier, with both the vehicle and the customer service! From the minute I walked in the showroom, I was greeted by a friendly, non-assertive staff, and my sales rep, Mr. Enio Drummond, was by far the most easy going guy to deal with! It's no surprise that he has been named one of Ford's top reps! He really took the time to go over every aspect of the car, and because of this, I have had little difficulty figuring out the rest. This was the first new car purchase for me, and I'm happy to say that everything went very smoothly from start to finish! Thanks very much!
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Sentry Ford Lincoln : Medford, MA 02155 Car Dealership, and Auto Financing - Autotrader