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Prime Buick GMC

1845 WASHINGTON STHANOVER, MA 02339
1-888-869-84941-888-869-8494

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Prime Buick GMC offers a great line of GM cars and trucks for most any driver. We have a vast inventory of new Buick and GMC product in stock to make your shopping exper ... Read more
Prime Buick GMC offers a great line of GM cars and trucks for most any driver. We have a vast inventory of new Buick and GMC product in stock to make your shopping experience and easy one. If you've got a vehicle to trade, we'll be happy to give you a guaranteed appraisal value of your car, and we'll stand behind our appraisal value for a limited time whether or not you buy a new vehicle from us. It's that easy!

Why You Should Buy a Used Car From Us

Prime Buick GMC prides itself on the transparency of the car buying process. We believe in giving our customers full-disclosure of all the buying terms of the deal so th ... Read more
Prime Buick GMC prides itself on the transparency of the car buying process. We believe in giving our customers full-disclosure of all the buying terms of the deal so that there are no questions or hidden agendas. We like to separate ourselves from the competition by making it easier for our customers to understand the terms of the potential vehicle purchase, and make their experience with Prime an easy and comfortable one.

Dealer Disclaimer

At Prime Buick GMC, we make every attempt to make sure our listings are factual and accurate. However, we do make mistakes, and cannot be held responsible for typographic ... Read more
At Prime Buick GMC, we make every attempt to make sure our listings are factual and accurate. However, we do make mistakes, and cannot be held responsible for typographical errors or omissions. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. Specials may include commercial upfit rebates and may not include dealer delivery, sales tax, or other fees. See dealer for details
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.3
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 50 
PennyAcme1/02/2016 11:45:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Beecher and Ravi McDonnell
At Prime it is. I had been to a couple of GMC dealers and they were all the same. All they cared about was selling me a car, any car. All I could think was that I was a victim of a "Glen Gary, Glen Ross" type of conspiracy. It was terrible and frightening. But I was sure I wanted a Terrain, so I looked arounf and found Dealer Rater that gave Prime GMC a lot of excellent reviews. I was happy to find that Prime GMC is affiliated with Prime Inifiniti. I had bought a used car from Prime Inifiniti and it was surprisingly good, so I went to Prime GMC with intentions of leasing a Terrain. At the dealership I was able to walk around without getting harassed by any hovering buzzards. I was even in the showroom for ten minutes just getting comfortable in the backseat of a Terrain, when Mark Beecher introduced himself with casual conversation. He was not practicing the ABCs according to Alec Baldwin. Oh no, Mark Beecher's only concern was my happiness. He, and Prime, finally figured out that happy people will buy cars without having to go through turmoil and fear. He never even said that we better act fast because these deals won't last. I couldn't stay long and when I left Mark never asked for my phone number. Another salesman at another dealership figured out my phone number from my driver's license, which he used to relentlessly bombard me with inflated ( and maybe fictional) incentives to buy from him. Mark is nothing but an honorable gentleman dedicated to making friends and building trust. He made sure that I got the exact car I needed and wanted at a fair price. A price that I'm sure could be beat, but I'm happy with my deal. He sent me over to see Ravi McDonnell to help with the finance, who is also a gem of a guy. We are a two-car family. We plan to lease another car in 18 months, and I'll trade this one in 18 months after that. We expect to get the next car, and the ones after that, form Mark Beecher at Prime GMC, with Ravi McDonnell handling to numbers.
Not happy 10/09/2015 12:44:12 AM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:??
Went to the dealership to buy a 2016 Acadia give them $15,000 down come to find out the Acadia they sold me had a recall on it so I couldn't take it off the lot a week later still don't have my car something's wrong with this picture has going on two weeks they still don't know what's going on it's time to ask for my money back
melfcarroll6/06/2015 11:50:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Tibets
I had such a wonderful experience at Prime Buick. As a first time car buyer, I was nervous about the typical car salesman, potentially pressuring me into something I didn't want to do. That wasn't the case at all! Everyone at Prime was so nice to me. My car salesman, Dave, helped me to find the right car! I could not be happier!
kozzy45c12/13/2014 12:53:26 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Not sure
My car is currently on recall so I called Prime Buick GMC to make an appointment to have the necessary work done. The person I spoke with explained that the parts needed to be ordered specifically for my individual vehicle, so the appointment would need to scheduled a few weeks out to ensure time for the parts to arrive. She took down my VIN and we scheduled the appointment. I arrived for my appointment this morning and was told they didn't have parts for my individual vehicle, but they would check to see whether any parts they had ordered for other customer's vehicles would work for mine. I waited upwards of 45 minutes while they looked into whether the parts they already had would work and was ultimately told they wouldn't. Parts for my car would need to be ordered. I asked why the parts weren't ordered when I originally called for the appointment. The man who was dealing with me tried to make it seem like it was standard procedure to have the customer bring the car into the dealership first, so that the mechanics could ensure the rest of the car was in good working condition prior to ordering parts to address the recall. He said GMC wasn't going to put the money in to address the recall if other things were wrong with that car. Have you ever heard anything so ridiculous in your life? I asked why no one told me that when I first called to schedule the appointment. I asked why, if that was the case, was I not asked to bring my car in weeks ago to be checked so that my car could be fixed today as promised. I asked why, in fact, I was specifically told that they would be ordering parts in order to fix my car when I brought it in for the appointment. He didn't have answers for me, but he did stick to his guns that they had done absolutely nothing wrong. I'm a pretty understanding and laid back person. If he had simply taken ownership and acknowledged that they goofed, it would have been fine. It's because he tried to b/s me with his asinine story about making sure the rest of my car worked before they ordered the parts that I'm livid. I'm pretty understanding and laid back, but I'm also not an idiot. And for the record, in case you're reading this, Prime Buick GMC in Hanover, while I was on the phone with General Motors opening my complaint against you, I asked whether it's standard practice to have the customer bring their car in to make sure it works before ordering the parts and guess what? It's not.
a.patel2311/24/2014 12:57:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Tibets
Walked into to Prime dealership after having a very bad experience at MGee Toyota. Met David Tibets.. asked him about a specific Silverado that i was looking for. He went above and beyond. He asked me about my wish list for the car & got more than i asked for almost $5000 off. The GM of Prime Buick/GMC was amazing. Didn't have to haggle for price or anything. The truck was delivered on time. over all an amazing experience. The sales man David Tibets even called me the next day to make sure i was completely satisfied with the truck and if i any questions. Will definitely recommend this dealership to everyone
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Prime Buick GMC : HANOVER, MA 02339 Car Dealership, and Auto Financing - Autotrader