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Bourne's Auto Center

135 Belmont St Route 123South Easton, MA 02375
1-866-696-90651-866-696-9065
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Services and Amenities

  • Service Centers
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a Used Car From Us

Bourne's Auto Center is a family owned and operated PreOwned dealership less than one mile from Rte 24. Were a short drive from Boston, Cape Cod, Rhode Island, Worcester ... Read more
Bourne's Auto Center is a family owned and operated PreOwned dealership less than one mile from Rte 24. Were a short drive from Boston, Cape Cod, Rhode Island, Worcester and service all of New England! We attract clients from all over the country with our low fixed pricing and our customers keep coming back because they love our no pressure atmosphere and 200 car selection. We staff a full service department capable of working on any make or model. We have the car you want at the price you need

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
dsawlit@aol.com12/19/2014 06:07:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Service Department!
Many thanks to Shawn and Carlos for their outstanding customer service I received. Up until now,I would never go to a dealership to buy a car, but now I wouldn't go anywhere else to buy a car. Thank you for making this a fantastic experience!
Bourne's Auto Center responded to this review
12/21/2014
Thank you for awarding us with a 5 star review! We are elated that your experience was "fantastic." It was a pleasure assisting you with your purchase and we look forward to providing the same experience with your next purchase. If you have any questions or concerns please do not hesitate to contact Shawn, Carlos or myself. Thanks Again, Michael Kelley General Manager
dsawlit@aol.com12/19/2014 06:07:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Carlos Machado,Shawn Weir
Many thanks to Shawn and Carlos for their outstanding customer service I received. Up until now,I would never go to a dealership to buy a car, but now I wouldn't go anywhere else to buy a car. Thank you for making this a fantastic experience! WOW ??
Bourne's Auto Center responded to this review
12/21/2014
Thank you for awarding us with a 5 star review! We are elated that your experience was "fantastic." It was a pleasure assisting you with your purchase and we look forward to providing the same experience with your next purchase. If you have any questions or concerns please do not hesitate to contact Shawn, Carlos or myself. Thanks Again, Michael Kelley General Manager
dsmorningg@comcast.net12/18/2014 10:55:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Kelley
I have never written a review before but felt compelled to write about my first experience at Bourne's, especially with the General Manager Mike Kelley. Purchased a Volvo XC90 end of October 2014. Had followed this vehicle from a previous dealership when it was sold to Bourne's. It had a few mechanical issues when I test drove at previous dealership and when I first test drove it at Bourne's it still had the same issues but they were in process of servicing it. I informed the salesperson that I was interested but wanted the issues to be resolved. When I returned to test drive vehicle again the salesperson had given his notice and was no longer working there. The vehicle still had a few issues after second test drive and there had been miscommunication from the saleperson in regards to the transaction. So I reached out to Mike Kelley General Manager via email. Mike responded to my email within 10 minutes even though it was after hours and informed me he would look into the issues and get back to me. Mike did get back to me the next day and proceeded to go above and beyond my expectations as a manager of a dealership. He did everything he could do to make sure that I was going to be happy with the vehicle and the transaction. He kept me updated on everything that was being done and responded to any inquiries I had. He even test drove the vehicle several times himself. When I returned for a third test drive, he drove with me and when there was a vibration during high speed driving he made sure the service department went through it again, got another pair of new tires and had a high speed balance. He then drove the vehicle down to a place halfway between my home and dealership to have me test drive it again and to make sure I was completely satisfied. There was no pressure tactics. He was very professional. This experience showed what kind of person he is and that Bourne's truly values their customers and their reputation. This more than made up for the initial inconvenience that I experienced and I would highly recommend Bourne's to anyone looking for a great customer experience. Mike followed through with everything he said he was going to do. It's easy to provide good customer service to a customer when everything goes right but when things don't go perfectly the response and how its handled is what counts and I give Bourne's and Mike Kelly 5 stars. I am very happy with my vehicle.
Bourne's Auto Center responded to this review
12/21/2014
Thank you for the kind words David! Your are 100% right, "It's easy to provide good customer service to a customer when everything goes right but when things don't go perfectly the response and how its handled is what counts." Your situation was certainly not the experience that is the norm, however I am thrilled that it worked out in the end. It was a pleasure meeting with you and your professional, reasonable and sincere demeanor made addressing and solving your issues extraordinarily rewarding. If you have any questions or concerns please do not hesitate to contact me. Thank you for your business! Michael Kelley General Manager
ksandrad12/16/2014 03:41:07 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Carlos Machado,Shawn Weir
Went in to look at a car over the weekend, went back on Monday and closed the deal. Service was great, everyone was very professional. Paperwork was was a breeze and they took care of all the RMV hassle.
Bourne's Auto Center responded to this review
12/21/2014
Thank you for taking the time to review your experience at our dealership. We are thrilled that you chose us for your pre-owned vehicle purchase. The experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
jco712/15/2014 05:45:36 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Kelley,Carlos Machado,Shawn Weir
We'd had a bad experience with another dealership, so when our mechanic recommended Bourne's we were a bit skeptical. He was right - Bourne's is awesome. Everyone we worked with was honest, courteous and professional. And we got a great deal on an excellent vehicle. It was well worth the drive!
Bourne's Auto Center responded to this review
12/21/2014
Thank you for your business and for reviewing your experience at our dealership. We appreciate your kind words and are thrilled you enjoyed our "No Hassle" commitment to customer service. if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
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