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First Ford

292 William S Canning BlvdFall River, MA 02721
1-888-681-73631-888-681-7363

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a ... Read more
First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a vehicle and making it easy. We monitor the market daily to ensure you won't find a better deal elsewhere! "Straight To The Point Pricing" makes First Ford a great place to find the best deal on your next vehicle purchase! Thank you and we look forward to serving you soon!

Why You Should Buy a Used Car From Us

First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a ... Read more
First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a vehicle and making it easy. We monitor the market daily to ensure you won't find a better deal elsewhere! "Straight To The Point Pricing" makes First Ford a great place to find the best deal on your next vehicle purchase! Thank you and we look forward to serving you soon!

Languages Spoken

  • Español
  • Português

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.4
    Quality Of Work
  • 4.1
    Friendliness
  • 3.6
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 19 
AnonymousReviewer7/08/2015 10:20:05 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mark Gauthier
I bought a brand new vehicle that turned out to be defective. I only had it 2 weeks. They refused to replace it, and gave did a terrible job repairing it. I now have a case open with Ford Motor Company.
JessD6/25/2015 03:18:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Stephen Day
I came into this dealership with a high rollover on my car and this dealership took very good care of me. My salesman was Stephen Day and he was wonderful! Took the time to be sure I liked the car (look and ride), also made sure I knew all the ins and outs. Gave me options of cars to look at and him and the finance team did an excellent job of breaking everything down so I knew what I was getting myself into (unlike other dealerships I have delt with). Definantly will be returning in a couple years for myself and currently sending my Mom in to trade in her car! Can't thank you enough again Steve for your time and help!
1Sunbum5/16/2015 02:09:19 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brendan Ganem, Kerrie Gomes
Decided to sell a pickup I bought new in 2012 that wasn't seeing anywhere near the use I thought it'd get. Checked out the values on Kelly Blue Book (KBB), Edmunds, NADA and Black Book. Discovered the KBB tie in with Autotrader and thought I'd check it out since the valuation was reasonable. Did the KBB Autotrader link to dealers that would buy (didn't want to deal with a private sale especially with some of the Craigslist horror stories) and ended up with First Ford. The KBB valuation was fair and First Ford honored it so I have no complaints; they were courteous and fair. They also took care of turning in my old license plates/tags and followed up today to confirm same. My first experience with them and I'm satisfied (and I'm not the easiest person to please!).
jprince99994/22/2015 10:35:52 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kerrie Gomes, Stephen Day
My wife and I purchased a 2015 Ford Edge Sport this week. I can say that it couldn't have been much easier. It started with an internet price from the Internet Manager Kerrie Gomes. She quoted a price that was very attractive and brought us in to look at the vehicle they had in stock. It was not our first choice of color, but after seeing it in person, it was quite stunning. Kerrie introduced us to Stephen Day. He was an absolutely delightful salesman who honestly seemed just as excited to show us the vehicle as we were to see it. He showed us many of the features and options that the car had as well as pointing out the many safety features. He joined us on a test drive to help show us the features of the car. My wife and I were quite impressed with the car as well as the salesman. Upon returning to dealership I was ready for some high pressure to buy the car. Stephen was quite the opposite, he made us feel welcome and comfortable. We had already obtained the internet pricing and quickly came to an agreement on our trade with Mark Gauthier, the sales manager. Instead of Stephen running back and forth, Mark joined us at the table and explained the deal quite thoroughly. I was quite adamant about seeing the exact numbers used for the deal and Mark was able to show me everything right to the penny. We quickly came to an agreement and shook on the deal. By now everyone had gone for the day, so the financing would have to wait. I received a phone call in the morning from Stephen to go over a few things and schedule a time to meet with Jay Vasconcellos, the finance specialist. Jay then called me to go over any "extras" that I might want to add before he put the package together. Jay had everything together by the time my wife and I arrived, and we were in and out of the dealership in less than 30 minute. We were amazed. We picked up the car the next day. Stephen had the car filled with gas, detailed, registered, and inspected before we arrived. We dropped off our trade, Stephen went over some of the finer details about the electronics in the car and we were soon on our way.
Bob81312/20/2014 08:32:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael McKenney
After considering Malibu,Camry,Accord,Subaru I decided I would buy a Fusion. I used TrueCar to locate several and narrowed the list to two cars at First Ford. The True Car rating indicated a great price for each. Michael McKenney met me at the door, facilitated test drives for both and conversed with me in a low pressure relaxed way. Felt comfortable (been 14 years since last purchase) and offered me a good trade for my 220k Silverado. Closing the deal, Jay Vasconcellos explained offers for extended service, tire and appearance protection plans in a friendly low pressure informative fashion. Details like registration paperwork and inspection sticker plus recall work taken care of in a smooth hassle free manner Very pleased with my 2013 Fusion. When I'm ready I will visit First Ford for the next vehicle.
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