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First Ford

292 William S Canning BlvdFall River, MA 02721
1-888-681-73631-888-681-7363

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a ... Read more
First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a vehicle and making it easy. We monitor the market daily to ensure you won't find a better deal elsewhere! "Straight To The Point Pricing" makes First Ford a great place to find the best deal on your next vehicle purchase! Thank you and we look forward to serving you soon!

Why You Should Buy a Used Car From Us

First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a ... Read more
First Ford is a Ruggiero Family owned and operated business with "Straight To The Point Pricing!" This is our way of taking the hard part of buying, leasing or trading a vehicle and making it easy. We monitor the market daily to ensure you won't find a better deal elsewhere! "Straight To The Point Pricing" makes First Ford a great place to find the best deal on your next vehicle purchase! Thank you and we look forward to serving you soon!

Languages Spoken

  • Español
  • Português

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.1
    Customer Service
  • 2.7
    Quality Of Work
  • 3.7
    Friendliness
  • 3.1
    Overall Experience
  • 3.4
    Price

Dealership Reviews

1 - 5 of 30 
maurice m5/08/2016 11:40:42 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:dont remember
I always get good, fast service. I like the maintenance staff we get along well and they are most helpful. I get my service 20,000 in this case with only one small issue. All fluids are supposed to be topped off as part of the oil change, per vehicle safety check list. They missed the window wash. No big deal but worth mentioning. No one at 1st Ford has ever mentioned or asked me to give a review . I am a ford customer for life I don't need to make up reviews. I have oil changes for life agreement.
rsf5075/01/2016 12:16:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Kerrie Gomes and Mystery "manager"
I had been contacted by Kerrie of their internet department about buying out my wife's car and getting a new escape from them. She said they were "very competitive" and would beat any offer we had. Well she came back about $50 a month over what another ford offered us, and when I asked her for another set of numbers she said she would get right back to me. 2 days later I emailed her and she said her manager was currently out of the office but as soon as he got back she would get back to me with new numbers, and promised she was not ignoring me. NOTHING. 2 days later I got back to her and she told me to come on in and we could talk numbers. I live over an hour away, the only numbers she gave me were ludicrous, and she wouldn't respond to me, but wanted me to drive over an hour away, past like 4 other Fords, on her word they were "competitive" STAY AWAY. They are bate and switch artists, who try to take advantage of people who they think don't know how to buy a car. My wife loves her new Ford, and we only had to drive about 15 minutes to get it. First first is a joke, and can't even handle basic customer service. Try a new job Kerrie, clearly you can't handle this one
shermansi2/19/2016 06:09:41 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Velino
This is a re-review. I mistakenly selected Tony Santos as my Salesman, but that was an error; it was Tony Velino, so I'm reposting my review correctly. Low-pressure on the sale. I went in with the requirements I had for a car. The sales rep. worked with without trying to "oversell" me on something I wasn't looking for. The focus was on working a deal on the model and option package I wanted - nothing more and nothing less. With regards to the financial end of the the process, everything was explained to me with the level of detail that was enough for me to work the numbers myself and come within pennies of the figures that were provided to me. Employees were friendly and personable. I normally hate the car-buying process, but this was a good experience. I would recommend doing your homework up front and making this your final stop before making a decision to purchase.
unhappy1/22/2016 09:02:18 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mark Gauthier
I bought a Ford Focus for my daughter's birthday. I specifically told the sales people we wanted a reliable car. We brought home the car on Monday. By Thursday the car's transmission let go, all the parts are one month back ordered. Happy Birthday, to my daughter, a gift, a car she can not use, so we took the hit, and traded it in for another car on the lot tonight. After spending five hours filling out the paperwork and waiting for the car to be cleaned, the certified pre-owned car could not be brought home. Before we could get off the lot the check engine light came on. My daughter still doesn't have a car, but we have paid for two this week. I have lost all faith in First Ford of Fall River. They promised me this car had been completely checked before I signed for it. Shame on me for believing them a second time.
dcorreia681/16/2016 12:30:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Velino
I purchased a used Chevy Camaro from First Ford in Fall River, MA. My sales person “Anthony Velino” was extremely helpful, very professional and assisted me with the entire purchase process. First Ford stands by their sales and corrected a few issues with my car, as older cars have issues. Their repair department is very friendly and courteous which makes the entire process easy. I have recommended them to my daughter’s mother and she is very happy with her purchase. I encourage everyone to stop by and see what they have to offer.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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First Ford : Fall River, MA 02721 Car Dealership, and Auto Financing - Autotrader