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Mercedes-Benz of Natick

253 North Main StreetRoute 27Natick, MA 01760
1-888-377-03651-888-377-0365

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Why You Should Buy a Used Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 242 
lfskmf@yahoo.com12/19/2014 08:10:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie McCracken,Dustin O'Brien,Daniel Bolton,Joe Rodriguez
Nov 16 Hi Dustin and Joe, I wanted to share with you that I visited Prime/Hanover MB on Saturday for a headlight bulb replacement. I was feeling a bit leery about going to this dealership, but for a bulb it would not have made sense for me to get up to Natick late in the day on Saturday when the warning message appeared. I won't get into the details of my visit or the incorrect activity that took place even with the clear direction written on the top page of the service paperwork, but I feel strongly in sharing with you both that I will not be going back to Prime, Hanover MB. My visit to Hanover MB, from the minute I drove in and stepped into the service department was evident to me that this dealership would not compare with the superior experiences that I have had from the get go, and continue to have with you, at Chambers. I am grateful to be a part of your Stellar dealership! Dustin, you are an outstanding service professional and continue to make me feel 100% supported with my service experiences! Joe, you are a remarkable salesman! You continually went above and beyond to make my first purchase at Chambers a positive one. I thank you both. I also would like to acknowledge Scott for his personal attention and dedication to my unique service needs over the years. Mercedes of Natick and all of it's employees, from the drivers on up are exceptional! Class exudes from your dealership and the respect and comfort that you strive to provide to your customers is clearly evident to me. I cannot thank you enough for all that you have provided to me with your service and support. I am proud to have my Chambers MB GL 450 and to be a part of your dealership. You far surpass Prime/Hanover! Bravo! See you in a bit for my next service! Have a wonderful Thanksgiving and I hope that you enjoy some time with your family's! Fondly, Lynne
oliveryuconagen@gmail.com12/18/2014 05:50:39 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Rodriguez
I recently purchased an suv from Mr. Rodriguez and I couldn't be happier with the vehicle and the continued great service! One happy customer.
Mercedes-Benz of Natick responded to this review
12/19/2014
Thank you, Oliver, for sharing this terrific feedback and for choosing Mercedes-Benz of Natick for your purchase needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Michael Collins, General Manager
JJar11/26/2014 12:27:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bo Hampton,Jamie McCracken
I had an excellent experience purchasing a GL450 from Bo Hampton He was very knowledgeable and there was no sales pressure. The price was very fair. Jamie made the business transaction side seamless.
Mercedes-Benz of Natick responded to this review
11/26/2014
I sincerely appreciate you posting such kind words regarding your experience with Bo and Jamie. We strive to provide our guests with a professional and enjoyable experience. I will be certain to share your encouraging words with the team as I know they will appreciate the kind words. Thank you and we look forward to serving your automotive needs again in the future! Happy Holidays! Michael Collins, General Manager
RLeo11/19/2014 09:23:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kyle Peixoto, Zack Lauer, Jay
I am pleased to write this positive review of Mercedes-Benz of Natick, MA. Over the years, I have purchased many high end vehicles and I have to say working with Mercedes-Benz of Natick was one of the most positive experiences ever. No pushy salesmen, only friendly, courteous and knowledgeable staff that went out of their way to make sure I was happy and satisfied with my purchase.
Mercedes-Benz of Natick responded to this review
11/20/2014
Thank you so much for sharing your wonderful experience with our team! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Michael Collins, General Manager
ixf44149/21/2014 08:47:36 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Rodriguez
I had the pleasure of working with Joe Rodriguez, purchasing the 2015 C class. The process was stress free. Joe was very knowledgeable, very responsible, patient and honest. I would definitely recommend him and the dealer to anyone.
Mercedes-Benz of Natick responded to this review
9/22/2014
Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Joe and that you found the perfect Mercedes to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Collins General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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