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Mercedes-Benz of Natick

253 North Main StreetRoute 27Natick, MA 01760
1-888-377-03651-888-377-0365

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Why You Should Buy a Used Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 248 
Rocco2/07/2015 01:05:11 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:JC Cabanos,Zine Bentoudja,Ali Avallon,Zachary Lauer,Stephen Pladsen
customer time is respected. And not wasted. Sales team have a desire to do business and find a win-win way to make the deal happen. Paperwork is simple and does not take long. Educator is patient and comprehensive
Mercedes-Benz of Natick responded to this review
2/09/2015
Thank you for taking the time to share your experience with our team. We strive to provide our valued guests with exceptional customer service and I’m so pleased you’ve recognized their hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Michael Collins, General Manager
Kurt1/29/2015 10:43:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie McCracken,Joe Rodriguez,Mike Alessi
Mercedes Benz of Natick is highly recommended. I've owned 10 Mercedes Benz cars over the last 12 years in Europe and the US. Joe Rodriguez is the best sales professional I've worked with. Highly recommended! Knowledgeable, friendly, customer driven, and not pushy. A real pro and knows the relationship, experience and loyalty happens after the sale. Mike Alessi and Jamie McCracken are also really good to work with. These guys as a team know what they are doing and Mercedes Benz is getting a whole lot better as managing the customer experience! The Natick Shop has gotten better and better every year. Kurt G.
Mercedes-Benz of Natick responded to this review
1/30/2015
Kurt, I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Kind Regards, Michael Collins, General Manager
jaxalaxis1/28/2015 10:04:03 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ned Gompper,Jamie McCracken,Zachary Lauer
I went to look at the new 2015 GLA and left with a great car and a great deal. Ned Gompper was easy to talk to. They wanted to sell a car and they did with a great price and easy no hassle financing. Jamie McCracken from financing explained everything in detail when I left I was informed and satisfied. Zack did a fine job delivering the car.When its time to trade my 2010 GLK this is the only place I will go. See you all next year.
Mercedes-Benz of Natick responded to this review
1/28/2015
Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Michael Collins, General Manager
Lifestyleguy1/03/2015 07:44:22 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Max Elentukh
Great test drive experience. Let the cars and experience sell themselves. One of the team made a great suggestion on a car so newly in hadn't been through the usual, but it was perfect for me. Took a few days to close, but the guys were great all along. Superb experience.
Mercedes-Benz of Natick responded to this review
1/05/2015
Thank you for taking the time to share your experience with Thanh. I will be certain to let Max know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Natick for your automotive needs! Happy New Year! Michael Collins, General Manager
LC1/03/2015 06:11:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bo Hampton,Jamie McCracken,John Pirotte,Zachary Lauer
After car shopping for months, Bo got my business. Very professional, friendly, outstanding service , and THE best price!! Thank goodness for Zach, who helped me learn the many features of the car. Love my GLA250 Thanks guys!
Mercedes-Benz of Natick responded to this review
1/05/2015
Thank you for taking the time to share your experience with our team. I'm so glad to hear you are loving your GLA250. I will be certain to let the team know they are doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Natick for your automotive needs! Happy New Year! Michael Collins, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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