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Mercedes-Benz of Natick

253 North Main StreetRoute 27Natick, MA 01760
1-888-377-03651-888-377-0365

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Why You Should Buy a Used Car From Us

The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate prof ... Read more
The mission of The Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to the market areas they serve. For more information, additional vehicle details or bonus pictures simply call a Client Care Specialist, toll free.

Languages Spoken

  • Español

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 246 
jaxalaxis1/28/2015 10:04:03 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ned Gompper,Jamie McCracken,Zachary Lauer
I went to look at the new 2015 GLA and left with a great car and a great deal. Ned Gompper was easy to talk to. They wanted to sell a car and they did with a great price and easy no hassle financing. Jamie McCracken from financing explained everything in detail when I left I was informed and satisfied. Zack did a fine job delivering the car.When its time to trade my 2010 GLK this is the only place I will go. See you all next year.
Mercedes-Benz of Natick responded to this review
1/28/2015
Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Michael Collins, General Manager
Lifestyleguy1/03/2015 07:44:22 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Max Elentukh
Great test drive experience. Let the cars and experience sell themselves. One of the team made a great suggestion on a car so newly in hadn't been through the usual, but it was perfect for me. Took a few days to close, but the guys were great all along. Superb experience.
Mercedes-Benz of Natick responded to this review
1/05/2015
Thank you for taking the time to share your experience with Thanh. I will be certain to let Max know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Natick for your automotive needs! Happy New Year! Michael Collins, General Manager
LC1/03/2015 06:11:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bo Hampton,Jamie McCracken,John Pirotte,Zachary Lauer
After car shopping for months, Bo got my business. Very professional, friendly, outstanding service , and THE best price!! Thank goodness for Zach, who helped me learn the many features of the car. Love my GLA250 Thanks guys!
Mercedes-Benz of Natick responded to this review
1/05/2015
Thank you for taking the time to share your experience with our team. I'm so glad to hear you are loving your GLA250. I will be certain to let the team know they are doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Natick for your automotive needs! Happy New Year! Michael Collins, General Manager
dbmv0612/23/2014 11:21:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bo Hampton,Jamie McCracken,Zachary Lauer
I purchased a 2015 E250 Diesel from Mr. Bo Hampton and had a great experience. Bo knows Benz's. Zach and Jamie were great too.
Mercedes-Benz of Natick responded to this review
12/23/2014
I sincerely appreciate the time it took for you write this great review about our team! We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Michael Collins, General Manager
lfskmf12/19/2014 08:10:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie McCracken,Dustin O'Brien,Daniel Bolton,Joe Rodriguez
Nov 16 Hi Dustin and Joe, I wanted to share with you that I visited Prime/Hanover MB on Saturday for a headlight bulb replacement. I was feeling a bit leery about going to this dealership, but for a bulb it would not have made sense for me to get up to Natick late in the day on Saturday when the warning message appeared. I won't get into the details of my visit or the incorrect activity that took place even with the clear direction written on the top page of the service paperwork, but I feel strongly in sharing with you both that I will not be going back to Prime, Hanover MB. My visit to Hanover MB, from the minute I drove in and stepped into the service department was evident to me that this dealership would not compare with the superior experiences that I have had from the get go, and continue to have with you, at Chambers. I am grateful to be a part of your Stellar dealership! Dustin, you are an outstanding service professional and continue to make me feel 100% supported with my service experiences! Joe, you are a remarkable salesman! You continually went above and beyond to make my first purchase at Chambers a positive one. I thank you both. I also would like to acknowledge Scott for his personal attention and dedication to my unique service needs over the years. Mercedes of Natick and all of it's employees, from the drivers on up are exceptional! Class exudes from your dealership and the respect and comfort that you strive to provide to your customers is clearly evident to me. I cannot thank you enough for all that you have provided to me with your service and support. I am proud to have my Chambers MB GL 450 and to be a part of your dealership. You far surpass Prime/Hanover! Bravo! See you in a bit for my next service! Have a wonderful Thanksgiving and I hope that you enjoy some time with your family's! Fondly, Lynne
Mercedes-Benz of Natick responded to this review
12/22/2014
Thank you, Lynne, for taking the time to share your experience with us. It’s a pleasure to hear that our team was so helpful to you and that we provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Michael Collins, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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