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Herb Chambers BMW of Boston

1168 Commonwealth AveBoston, MA 02134
1-888-719-18111-888-719-1811

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified R ... Read more
Herb Chambers BMW is very proud to be the only dealer in New England to have won both The BMW Center of Excellence Award as well be identified as a J.D. Power Certified Retailer. Additionally Herb Chambers is known for maintaining some of the highest customer satisfaction scores for a dealer its size in the country. Quite simply, we strive to compliment the purchase of world-class automotive machines with absolute excellence in customer service before, during and after the buying experience.

Why You Should Buy a Used Car From Us

Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will h ... Read more
Herb Chambers BMW of Boston is known for maintaining some of the highest customer satisfaction scores in the country. With the purchase of a Pre-Owned vehicle, you will have peace of mind knowing we researched the market and are giving you the very best price right up front with all of our Pre-Owned vehicle's; we call this Negotiation Free SMART PRICE. In addition, you will also have our unique 5 day money back guarantee and 30 day, 1,500 mile exchange policy.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 456 
SharamAbbott5/12/2016 06:15:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Hadi Eslami
This was the sixth car I have bought/leased from Herb Chambers BMW of Boston. Why? you may ask? The sole reason, Mr. Eslami. This Gentleman completely destroys the stereotype or the stigma attached to the term "Car Salesman". I have not used this term since 2003. Hadi is honest, genuine and professional. He seriously forgets about any commission he would make when it comes to keeping his clients happy and satisfied. I am suspicious of every business deal I make and that makes me to be always in doubt that "I could have gotten a better deal". Not with Mr. Eslami. He is a man of his word and for me, a hand shake means much more than any document I have to sign. This is an extremely rare occurrence for me. If you are looking for a great automobile at a very reasonable cost, look no farther. Call Mr. Eslami and the rest of your plan to buy or lease a car falls into place before you know it. S. Abbott, DMD
Herb Chambers BMW of Boston responded to this review
5/13/2016
Thank you for taking the time to share your experience with Hadi. We value our guests' feedback and I know he will appreciate your encouraging words. On behalf of our entire team here on Comm Avenue, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Melissa Steffy, General Manager
Simon B.5/02/2016 11:07:43 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Baker
I serviced my BMW X3 for spark plugs and ignition coils. Absolutely pleased with the services and especially the way they treat the customer. Have been servicing my car here for a long time. Matt Baker is a class act. Very knowledgable, great advisor, and always staying on top of the entire service process. He truly takes car services to royal levels!!!! Thanks a million Matt!!!
Herb Chambers BMW of Boston responded to this review
5/02/2016
Thank you, Simon, so much for taking the time to give Matt such positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and hope to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager
Alexis Thornton4/25/2016 11:17:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Baker,Abdou Merheb,Justin Shin
I have been going to Herb Chambers BMW in Boston for the last 8+ years, i have bought 6 cars from them. During the entire time my experience had been great, especially when it comes to the service department advisor Matt Baker, he always seem to go above and beyond my expectations. He is a tremendous asset to this company, he has great communicating skills and never leaves his customers waiting for an answer about their vehicle or what service is being done. I always feel great walking through the door and see his face because i know i am in good hands. If i had a business this is the type of Man i would love to have there for my customers. Thanks Matt Baker for all you have done!!!
Herb Chambers BMW of Boston responded to this review
4/25/2016
On behalf of all the team here at Herb Chambers BMW, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Matt, Abdou and Justin. We value your continued business and we hope to see you again. Kind Regards, Melissa Steffy, General Manager
Jintae724/24/2016 06:26:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Melissa Steffy,Hadi Eslami,Brian Lee
Hi My name is Jintae I Love to go to Herb Chambers BMW in Boston And I always work with Hadi Eslami to choose my right car for me Sales and Service Herb Chamber is the BEST place If you have any question of your future car just simply call to Hadi Eslami or Melissa Steffy They will be with you till you satisfy I really want to say AFTER SERVICE is AMAZING Bye
Herb Chambers BMW of Boston responded to this review
4/25/2016
Thank you, Jintae! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Hadi. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Melissa Steffy, General Manager
MaiTai4/22/2016 05:21:47 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:James Gibbons
James Gibbons is honest, up front and the most respectful and helpful advisor I've had yet. He is quick, efficient, and most importantly, he gets the job done right the first time. His responses and updates are impeccable and he's my go to advisor at BMW Allston for as long as I own this vehicle and wouldn't have it any other way.
Herb Chambers BMW of Boston responded to this review
4/25/2016
Thank you so much for the wonderful review. James is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Melissa Steffy, General Manager
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Herb Chambers BMW of Boston : Boston, MA 02134 Car Dealership, and Auto Financing - Autotrader