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Bertera Chevrolet Inc

1187 Thorndike StPalmer, MA 01069
1-888-328-45051-888-328-4505
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

There are so many options to consider when buying a new car. One thing you should never have to worry about is whether or not the price you see is the price you can actua ... Read more
There are so many options to consider when buying a new car. One thing you should never have to worry about is whether or not the price you see is the price you can actually buy the car for. That s why we ve priced all our vehicles at everyday low prices that EVERYONE qualifies for. So the only thing you ll have to worry about is picking the perfect car for you!

Why You Should Buy a Used Car From Us

We ve never made it a secret of how we cherry pick our vehicles. We carry Acuras to Volvos and everything in between because no two vehicles are exactly the same. We spen ... Read more
We ve never made it a secret of how we cherry pick our vehicles. We carry Acuras to Volvos and everything in between because no two vehicles are exactly the same. We spend hours researching the hottest cars in the best colors, finding cars with the right mileage and checking the CarFaxes because we want to help you find the car of YOUR dreams. Buying a car doesn t have to be so complicated!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors, typos or omissions contained on these pages. Under no circumstances is Bertera Auto Group responsible for the accuracy of the information provided on this site/page.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 303 
Nissanlover5/26/2015 03:06:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Laura ---- Sales Manager
Since losing my '09 Nissan Versa in a black ice accident in winter of '14, I had been driving a stupid little low-mileage '09 Toyota Corolla which did not suit me at all. I was tired of crashing into things when backing up; the car dips in the front and goes up at an angle in the back and I just couldn't see anything behind me. Driving home from Springfield one day through Palmer, MA, I was somehow compelled to pull in to Bertera Chevrolet and beg them to find me another Nissan Versa hatchback. After being served tea by the lovely sales manager named Laura, I met with a young man named Jacob Mead is probably the best car salesman I've ever encountered in my life. After trying and failing the usual ploy of selling me a big new Chevy, he came to understand exactly what I wanted and how much I could afford. He made some calls to other Bertera sites and found me a low-mileage, '09 Nissan Versa hatchback, in better shape than the one I had before. The haggling over price was not ugly, and all was smooth sailing from there. When I took possession of the car he told me there was a surprise; it had a remote starter, which is also something I had never had before. They had made a minor repair to the horn and then I was free to coast all over New England with my beautiful, clean, mint, car-fax-checked-out silver Nissan Versa SL for $ 2K and my trade. I bid the Toyota a final farewell, and now I am happy too. Jacob Mead and Laura are the two nicest people I ever met in a car dealership, and I would go back in a New York minute if I have to get another car before I die. I am so darn glad I stopped by there on a whim. Debbie Tierney, Brimfield
Heather155/05/2015 01:59:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Hall
I couldn't have had a better experience from the second I walked into the dealership- Brain Hall made it painless and enjoyable from his humor to the way he went above and beyond to help me. I will definitely be recommending Bertera, and more importantly Brian Hall to all of my friends/family. Thank you for such a wonderful experience.
JCampb4/06/2015 12:40:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Hall,Jeoff Hoyt
Buying a car is always a stressful experience for many people, including myself, but working with Bertera Chevrolet in Palmer was great and stress-free! BRIAN HALL was our dealer and he was very friendly with a good sense of humor and very professional. He got us in the car that we wanted in a timely fashion. Even when I had an issue a couple of days later, he took care of it immediately and called to check in to make sure that it was all set. I also worked with Jeoff Hoyt, who was great to work with when I needed service quickly.
laurenH2/26/2015 11:01:57 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jacob Mead
As my husband and I expect the arrival of our third child, it became clear that we needed to upgrade our current vehicle. We were shown our options, without pressure or persuasion. Jacob Mead was particularly friendly, intelligent, reliable and honest. He also took the time to discuss and explain the value of our trade-in, the line by line amount we would be paying and patiently and respectfully answered all of our questions. In short, this was an easy and enjoyable process. I will certainly be recommending Bertera Chevy to my friends and family who are in the market for a new vehicle.
Ahutch02801/26/2015 05:26:31 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Hall
I walked into Bertera skeptical of the deals that they would try to throw at me. Brian was the first to help me and after my experience I wouldn't ask for anyone different. Not only was he able to stay in my price range, being young he got me the best deal and interest rate possible. Something I wasn't expecting. He was polite, courteous, and best of all friendly. I can promise that not only will I recomend people to Bertera I will make sure they ask for Brian. Thank you so much for making this effortless for me and getting me into the vehicle I wanted !!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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