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Manchester Subaru

764 2nd StreetManchester, NH 03102
1-877-390-85321-877-390-8532
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We are the largest Subaru Dealer in New England. We offer free yearly state inspections,services loaners,car wash,and pickup/dropoff service. We offer free delivery servi ... Read more
We are the largest Subaru Dealer in New England. We offer free yearly state inspections,services loaners,car wash,and pickup/dropoff service. We offer free delivery service upon the purchase of a new vehicle of up to 200 miles. please call us and see the difference in the way we do business!!!!

Why You Should Buy a Used Car From Us

We are the largest Subaru Dealer in New England. We offer free yearly state inspections,services loaners,car wash,and pickup/dropoff service. Our used vehicles go through ... Read more
We are the largest Subaru Dealer in New England. We offer free yearly state inspections,services loaners,car wash,and pickup/dropoff service. Our used vehicles go through a 100 point inspection process. Please call us and see the difference in the way we do business!!!!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.7
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 272 
Jenny4/22/2015 07:14:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jack Berkowitz
I absolutely loved my experience at manchester subaru. They were all very helpful and caring! I also loved how they weren't jumping down your throat trying to make you buy everything and anything. Jack had my best interest in mind!!
MissTanner4/19/2015 01:06:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Berkowitz,Jack Berkowitz
I will NEVER go to another dealer! I purchased my first brand new Legacy here at the age of 21, a Crosstrek a couple years later and yet another Crosstrek just recently. Jack is my salesman and I won't deal with anyone but him. He gets me right where I need to be payment wise and I'm in and out of there with no bull or hassles. If he can't get me into what I want then it doesn't happen. I have never felt pressured or talked into something else just to make a sale. Keep doing what you do Manchester Subaru, you're the best for a reason!
KREIZA4/02/2015 10:33:29 PM
1.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mike, Tony, and another manager whose name I never caught
My previous car was totalled in an accident, so I was in a hurry to get into a new car, but not so hurried as to be pressured by their rediculous "what can I do to get you into this car TODAY" speeches - which I heard 4 times in a 20 minute period, after test driving an Impreza one Saturday morning. I'm brand new to the Subaru brand, but chose it because of the AWD in a compact car. It is important to note that I am a single woman in her 30s, with "Tier 1" credit, who brough her child and boyfriend to this dealership. We sat down with the rep, Mike Tarr, and started going over the features I wanted. He kept trying to push the pricing and monthly payments, but despite the obvious high-pressure tactics, I stayed focused on one thing at a time - "find me the right car, then we'll agree on a price, then we'll worry about the financing, and no, I don't want to hear about monthly payments - they'll take care of themselves if we do this in the right order." Eventually, poor Mike didn't know what to do with me when I told him point blank I wasn't getting into a car today, and he told me point blank that he wasn't going to even BOTHER to ask the Connecticut dealer about the car I REALLY wanted. When I decided that a car he had in stock would probably work for what I wanted, he went to run a credit app. When I told him no, because we hadn't even agreed on a price yet, he gave up and brought out his manager. Ladies reading this, you'll understand me. The first thing his manager did (sorry, I don't know his name... it wasn't worth remembering) was shake MY BOYFRIEND'S hand. Excuse you?? I should have walked out right then and there. I'm absolutely no feminist, but I certainly DO expect to be treated with the respect and courtesy that I deserve as THE customer. My boyfriend was just along for the ride, and he was VERY clear on that point to Mike. Either Mike didn't pass it on to the manager, or the manager was a jerk. I tried to give them a deposit on the Car That Might Suffice, but then this total jerk of a manager wouldn't even take my deposit. "We only take deposits on SOLD cars." Excuse me? I walked out with absolutely no intention of walking back in. On Monday, I started seriously emailing with Singer Subaru in Plaistow, NH. They were no pressure, prompt, NICE. They offered me the car I wanted with the options I wanted at $21,500. Then Mike from Manchester Subaru called me again. So I told him that unless he would give me the same car with the same options for $21,000, I wasn't coming back. "Oh well, uhh, let me have my manager give you call so he can explain [why we can't do that]." I told him point blank, "I'm not trying to be rude, but don't waste my time by "having your manager call me" unless he's calling me to offer me the car at $21,000." 20 minutes later, Tony (a manager) from Manchester Subaru called me - "with great news!" (Dear reader, I know you're getting tired of reading this, but the WHOLE EXPERIENCE was disrespectful, and Tony was the worst!) Tony told me that he would MATCH Singer's $21,500, plus I would get all the "great benefits of the #1 volume dealer". I told Tony, "Give me the car for $21,000, or leave me alone." He said to get $21,000 in writing from Singer, then he'd match THAT. ....so wait, you don't BEAT other dealers, you just match them? "Oh well... get it in writing from Singer for $21,000, then I'll beat it by $300. That's our guarantee - beat by $300." Dear Reader, you may be confused now. I know *I* was. Was Tony offering me the car for $21,500, or $21,200? (Either way, it wasn't the $21,000 I wanted.) Tony then tried other kinds of high pressure tactics - "Well...Singer doesn't HAVE the car you want. I have the car you want on my lot. I'm the highest volume dealer. I won't give them that car you want, because I want you to buy it from me!" Seriously?? I know we never met, but I PROMISE you, I do NOT have "GULLIBLE" stamped on my forehead, nor to I appreciate someone trying to BULLY me into a sale!! I went back to Singer, and they agreed to my price of $21,000. Right then and there, Singer had a deal. Tony called me again later that night. When I told him that I had already struck a deal with Singer, he tried to make me feel guilty, like I hadn't given him a chance. Then he tried to offer me the car at $20,500. Wait a minute, earlier in the day, you wouldn't give me the car for $21,000, but now you're so desperate for the sale that you'll go down by a whole thousand? That reeked so badly of slimy greasy used-car-salesmanship that I wanted to wash my ear when I hung up the phone. When he realized the finality of his lost sale, he practically hung up on me. I know my story is long, but I am highly offended by the way that I was treated by Manchester Subaru's managers! Shaking a hand is a small thing, but it's well known in today's markets that salespeople should address the buyer first. And I can't believe that Manchester Subaru fosters an environment of BULLYING (the real word for the politically correct "high pressure") their customers. As a customer, I am offended, and as a woman, I feel disrespected.
Manchester Subaru responded to this review
4/20/2015
Good afternoon: I am sorry your experience was less than favorable here at the dealership. We take pride in making sure all customer needs are met and always listen to the customer regarding any feedback. I am glad that you chose a Subaru and hope that the vehicle gives you years of worry free driving. Todd Berkowitz President Manchester Subaru
Manchester Subaru responded to this review
4/20/2015
Good afternoon: I am sorry your experience was less than favorable here at the dealership. We take pride in making sure all customer needs are met and always listen to the customer regarding any feedback. I am glad that you chose a Subaru and hope that the vehicle gives you years of worry free driving. Todd Berkowitz President Manchester Subaru
MelanieJean904/01/2015 11:57:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Broyer
I have to say that this is absolutely the best dealership experience i've had. My fiance and I were searching for a Crosstrek and found one a little out of our price range but Marc and Bob worked with us to make everything work! They were understanding when I told them I needed a night to think about the car and they were so nice about it. Marc was even kind enough to deliver our new vehicle HIMSELF from Manchester NH to Orange MA. I would recommend this dealership to anyone!
MICHELLE8883/24/2015 03:58:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Berkowitz,Jack Berkowitz,Xan Petersen
Buying a car from Manchester Subaru was the best experience I have ever had with a dealership. The professionalism is unsurpassed. However what really meant so much to me was the compassion and respect they hold for their customers. Jack went above and beyond for my family. We are from Massachusetts, and not only was it like I was dealing with a neighbor, he made me feel like I was dealing with a family member. Then, to top it all off they delivered my car for me, walked me through the paperwork and process in the comfort of my own home. My family and I were hit very badly with the economy, and we were petrified to go into this process. The owner Todd also stepped up and personally called to help us through the process and to also congratulate us. You cannot find caring like this in many establishments. I will forever be grateful and touched by the wonderful people at Manchester Subaru. I highly recommend this dealership. I will be a forever customer.
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