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Merchants Automotive

1278 Hooksett RdHooksett, NH 03106
1-866-397-17221-866-397-1722
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  •  Visit our website 
  •  Finance a vehicle with us

Services and Amenities

  • Service Centers
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a Used Car From Us

Merchants is the largest pre-owned dealership in New England. We've been serving New Hampshire, Maine, Vermont and Massachusetts for over 51 years. We have a HUGE PRE-OWN ... Read more
Merchants is the largest pre-owned dealership in New England. We've been serving New Hampshire, Maine, Vermont and Massachusetts for over 51 years. We have a HUGE PRE-OWNED inventory of over 26 acres and hundreds of Nissan, Honda, Toyota, Dodge, Ford, Chevrolet, and Hyundai s. Merchants provide an alternative to paying high new car prices and offers near new certified pre-owned vehicles conveniently located in Southern New Hampshire. Merchants has a 120 point certification program that enables us to provide you a better vehicle and include a warranty on the vast majority. We also offer FREE NH STATE INSPECTION, FREE FIRST LUBE,OIL AND FILTER AND FREE CAR WASHES for as long as you own the vehicle. Shipping available! Not your typical pre-owned dealership

Languages Spoken

  • Español

Dealer Disclaimer

* While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please ve ... Read more
* While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Merchants Auto.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 340 
Sharon2/27/2015 11:01:56 PM
5.0
Overall Rating
Customer Service
Friendliness
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Marcus Luce,Ryan Spada,Timothy Randlett
Truly impressed and very happy with our overall experience tonight! From eager beaver Ryan meeting us in the entry way to help us, to Marcus & Tim making sure we got the best deal possible given our less than perfect situation, to the gas coupon and automatic services available to your customers - Very impressed and satisfied! We felt very comfortable and never pressured or judged throughout the process. Ryan was very knowledgable and willing to go above & beyond to ensure our satisfaction although I wonder if he checked the fax machine for paper when we were waiting for our ins binder at 8:35pm?? I'm sure the 3 amigos were more than ready to punch out, but they all stayed professional & personable until we were all set. We will definitely recommend you guys and Merchants will be a first choice when car shopping again. Thank You!
cbeccabeech2/27/2015 12:24:44 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Smith
Had such a great experience here buying my first car. Jim was awesome, he was friendly, he wasn't pushy. He was patient with me and very thorough with explaining the whole process to me. I got great service and a great car. Couldn't be happier!
Merchants Automotive Group responded to this review
2/27/2015
Congratulations on your first car! We appreciate you choosing Merchants Auto . On behalf of Jim and all of us at merchants thank you and enjoy your vehicle. Scott Rienert Internet Manager 1-800-288-6999
Pjr2/25/2015 10:43:29 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Coimbria,Ryan Spada
My wife and I went to Merchants and had a great experience. We were able to test drive all the cars in the class we were looking at and our salesman Ryan was great. The staff was helpful all the way round. I would recommend them to anyone.
Merchants Automotive Group responded to this review
2/25/2015
Thank you for choosing Merchants to do business with. We appreciate you .Please remember to use all our advantage rewards when you need. Enjoy your vehicle. Scott Rienert Internet Manager 1-800-288-6999
RLBourgeois8982/21/2015 08:38:22 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Gendron
This was the absolute best car buying experience either my wife or I have ever had. I worked with Ryan Gendron just checking into if I was able to be approved at all. I had some credit issues in the past and a fairly recent bankruptcy. Ryan worked endlessly for two days and got me financed. And not at those 20+% rates that other dealers would likely have gotten me. I was able to go into Merchants and choose the vehicle I wanted and could afford. He met me EARLIER than he was scheduled to be there just so I could be home to get my children off the school bus that afternoon. If I were ever to recommend a sales person at a dealership, it could ONLY be Ryan Gendron at Merchants! Thanks for the great and easy experience! Sincerely grateful, Richard & Laura Bourgeois
Merchants Automotive Group responded to this review
2/24/2015
Richard and Laura, Thank you so much for taking your time to do this review on Ryan. Please remember to call if you need anything or have questions. We appreciate you choosing Merchants Auto to do business with its because of clients like you who do revues we remain the number one pre-oned used car dealer in nh. Scott Rienert Internet Manger 1-800-288-6999
chris2/21/2015 08:09:11 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Gendron
I just financed a 2013 Ford Fusion. Ryan Gendron, the sales consultant, made the process a breeze. Though my interest rate is very high and the car was a little over the Kelly blue book value, I am faced with limited options at this time. The most important thing is that Merchants is helping me establish some credit, and that means a lot. Plus, Ryan said that he would brush the snow off my car for the first 75,000 miles.
Merchants Automotive Group responded to this review
2/21/2015
I will make sure he is there to brush off the snow ! Congratulations on you new car. Scott Rienert Internet Manager 1-800-288-6999
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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