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Bill Dodge Auto Group Westbrook

11 SAUNDERS WAYWESTBROOK, ME 04092-4788
1-877-984-56641-877-984-5664
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Services and Amenities

  • Service Centers
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Bill Dodge is a Family Owned Maine Business celebrating 40 years of customer satisfaction! We offer a huge selection of pre-owned vehicles, Top Notch Customer Service, an ... Read more
Bill Dodge is a Family Owned Maine Business celebrating 40 years of customer satisfaction! We offer a huge selection of pre-owned vehicles, Top Notch Customer Service, and an after the sale rewards program that puts money back in your pocket! We invite you to visit our dealership staff and find out for yourself that It's All Right Here, Right Now.

Why You Should Buy a Used Car From Us

Bill Dodge is a Family Owned Maine Business celebrating 40 years of customer satisfaction! We offer a huge selection of pre-owned vehicles, Top Notch Customer Service, an ... Read more
Bill Dodge is a Family Owned Maine Business celebrating 40 years of customer satisfaction! We offer a huge selection of pre-owned vehicles, Top Notch Customer Service, and an after the sale rewards program that puts money back in your pocket! We invite you to visit our dealership staff and find out for yourself that It's All Right Here, Right Now.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 137 
gabrielle.sirois.311/11/2014 11:30:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Seth Taylor
Seth Taylor did an amazing job very helpful, great customer service and got me a great deal! I love my new hyundia elantra! Thanks again!
JOHNFICKETT9/24/2014 06:07:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:BRIAN OLSEN
BRIAN OLSEN WENT ABOVE AND BEYOUND THE CALL OF DUTY WITH MY VEHICLE PURCHASE. HE TRAVELED TO NORTHERN MAINE (250 MILES EACH WAY) AT 11 PM TO GET ALL THE SIGNATURES NEEDED. HE DIDN'T GET BACK TO PORTLAND TIL 3:30 AM. WE TALKED ON THE PHONE MANY TIMES WORKING OUT THE DETAILS. I FEEL I GOT A GREAT DEAL ON MY KIA. THE MORE MY WIFE AND I DRIVE IT THE MORE WE LOVE IT. BRIAN YOU ARE THE BEST. YOU TREATED US MORE LIKE FRIENDS THAN CUSTOMERS BILL DODGE SHOULD BE HONORED TO HAVE YOU AS AN EMPLOYEE. NEXT TIME I PURCHASE A VEHICLE , BRIAN WILL BE THE FIRST PERSON I CALL. I CAN'T SAY ENOUGH GREAT THINGS ABOUT HIM. THE WHOLE COMPANY TREATED US VERY WELL. I WON'T FORGET THAT THANKS AGAIN JOHN FICKETT
gertiesue4/05/2014 04:08:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Robinson
I bought a 2014 Nissan Rogue. The salesman I worked with was Joe Robinson. He was great. I never felt pressured but was very accommodating. It was a great experience. He continues to check in to see how I like my car. Great customer service.
smaxroy4/02/2014 07:17:56 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frank Markgren, Derek
Our first stop was Kia Saco- Frank Markgren met us. At first I felt uneasy as a salesman approached. I don't like to be pushed about sales. However, my feelings changed rather quickly when I realized how knowledgable and laidback Frank was. He didnt push, he helped. We were very impressed with the cars we looked at and actually really liked the Cadenza. We had a great test drive and conversation while we drove. I was happy Frank walked out to meet us that day. He took time to help and answer our questions. I know that if I called him today he would do his best to answer any question that I had. Everyone at the dealership was pleasant and helpful. It was a great car leasing experience. We are so far very happy with our 2014 Cadenza. the above / select vehicle brand purchased/considered only allowed me to check off used car dealer...there were no other choices avail.
Judlet413/29/2014 04:54:38 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Raphael, Dave
We bought a used Lexus 250h hybrid from Bill Dodge's used car center in Brunswick, Maine last May, 2013. Our salesman, Raphael, while friendly enough, turned out that he didn't have a clue about many of the .features of the Lexus hybrid - locks, security features, modes of operating a hybrid, radio, satellite, and blue tooth controls. One feature we were told by Raphael the car didn't have was a remote starter, which we found out this spring that it indeed did, but the manager and service department had no idea about how to make it work. This feature would have been nice this winter. At the closing we were eagerly met by our smiling salesman, Raphael, who promised to fill the Lexus up with gas and wash it as he directed my wife and I into the finance manager's den. When we got out our new car it had neither been gassed or washed, and Raphael had vanished into thin air. We were left alone with our new car to figure out to operate it. While there we were also subjected to a high pressure sales pitch to buy an expensive extended warranty plan, which I would not normally do under any circumstance, but in this case made an exception as the car was a hybrid and expensive to repair. We found out this spring, nearly a year after purchasing the car, that our Lexus still had a factory bumper to bumper warranty left on it for another two years. Just one more thing that neither Raphael or the finance manager knew about or cared to know about... they just wanted to sell what was a worthless plan to me to increase profit margin and commission. I was pretty ripped needless to say about being ripped off. Being under the illusion that in this age of enlightenment , businesses realize that good customer service is vital for their bottom line, I paid a visit to Bill Dodge's finance manager, Dave, in Brunswick. I really thought the Bill Dodge dealership would try to make me a happy customer, and refund my money, and then I could go forth and spread the good word about incredible customer service Bill Dodge provided, and go on to buy a fleet of expensive cars from them down the road. I was in for bitter disappointment. Dave turned out to be something of a "wise xx" and as defensive. He had an excuse for everything. ccording to Dave the warranty was a wonderful plan, and that I should keep it even though Lexus covered virtually all the same things "The Plan" did. And how could I expect Raphael to know everything about all of the twenty or thirty cars on the lot that cost more than many people earn in a year? And that we must have picked our car up on a busy day... so they didn't have time to wash it or to fill'er up. and Raphael's disappearance? He had to get back to the other dealership to sell more cars. No apologies, no offer to make "things" right, which I requested... like a full refund for the extended warranty plan, and if that was not possible how about some credit on future service? some oil changes, a lube job... something.. come on Dave... how about a Bill Dodge hat? Key ring? Just throw me some bone Dave... come on! You can make me walk outta here with a smile on my face and a bounce in my step, and not that shuffling out, kicking cans feeling that I had been ripped off. But nothing. Just a, "Hey, hope you'll come back and buy your next car here!". Ha, Ha you're funny Dave; like xxx I will. And oh yeah Dave, did I tell you I have a big mouth? I going to tell all my friends on Facebook and Twitter about my experience at this Bill Dodge dealership. Well, despite Dave's best sales efforts I did cancel "The Plan", and according to Dave I will get some "prorated" portion of my money back. I love the Lexus hybrid, but the customer service at this Bill Dodge dealership sucks, and for me confirms the sleazy stereotypes about used car dealers.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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