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Crowley KIA and Motorsports

223 Broad St.Bristol, CT 06010-6675
1-877-764-01081-877-764-0108

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

EMAIL US 4 ADDITIONAL DETAILS!Crowley Kia & Motorsports is a quality oriented, full service automotive dealership. We are number one because, as a team, we are committe ... Read more
EMAIL US 4 ADDITIONAL DETAILS!Crowley Kia & Motorsports is a quality oriented, full service automotive dealership. We are number one because, as a team, we are committed to being number one in owner loyalty by providing the knowledge and resources to completely satisfy our guests' needs. We provide a positive atmosphere based on trust, respect, honesty and integrity. Please visit us at 223 Broad Street Bristol , to experience the difference that only happens when you work with the best. Say You Saw This on AutoTrader

Why You Should Buy a Used Car From Us

EMAIL US 4 ADDITIONAL DETAILS!Crowley Kia & Motorsports is a quality oriented, full service automotive dealership. We are number one because, as a team, we are committe ... Read more
EMAIL US 4 ADDITIONAL DETAILS!Crowley Kia & Motorsports is a quality oriented, full service automotive dealership. We are number one because, as a team, we are committed to being number one in owner loyalty by providing the knowledge and resources to completely satisfy our guests' needs. We provide a positive atmosphere based on trust, respect, honesty and integrity. Please visit us at 223 Broad Street Bristol , to experience the difference that only happens when you work with the best. Say You Saw This on AutoTrader.

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.0
    Quality Of Work
  • 4.2
    Friendliness
  • 4.1
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 98 
Dick Fitzwell12/01/2014 07:39:48 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Peter
I only gave 1 star because negatives aren't allowed. I gave a "refundable" deposit that wasn't refunded. They screwed up the contract even though I was clear that I wanted my deposit back. Then, 6 days after buying a car the sunroof starts leaking. I bought the car and drove 150 miles to pick it up. Peter, the used car manager refused to work with me about the sunroof. The car also came with no floor mats which wasn't mentioned when I asked about the car over the phone. So 6 days into my car I have a leaky sunroof, I'm out my deposit, and I have to buy $350 floor mats. Go somewhere else. Read the reviews on Google. I am not the only one to have these problems. I only hope my review saves someone else the problems I am having.
Tony_N12/01/2014 07:05:04 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:other
The worst possible customer service ever!!! The people at Crowley Kia don't even look at you if you're not a prospective new customer. I called in and made an appointment to sign the paper for the gap protection cancellation since I paid off the loan early. I came in and the person there was busy, so I waited for almost an hour just to found out that she will have to take another 2 customers who came after me. I then was told to call and make another appointments tomorrow, the guy also told me that it doesn't matter if you have an appointment, new customers always come first. Then what the point of making appointment in the first place? Will never buy anything from this place ever again.
kathy.fell.129/22/2014 07:05:34 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Erik
We recently purchased a used car at Crowley Kia. Unfortunately it is not an experience we would ever want to repeat. Our sales person, Erik, was quite pleasant. If we could have worked solely with him on this sale, it probably would have been fine. However, he had to go through the manager, Ryan, on several matters. Ryan's poor attitude and condescending manner towards a customer very nearly had us leave without the car and assured that we would not recommend this dealership in the future. In addition, the car was not clean inside or out, not even vacuumed - the seats were covered in animal fur and we had to scrape off a piece of candy stuck on a seat. I know this was a used car - but not even a minimal effort was made at making it ready to take home. A follow up call by us after the sale to clarify an accounting question was met with a defensive attitude from Ryan rather than a helpful or forthcoming one.
LCurtiss19/20/2014 10:21:49 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Chris Ramos
I went to Crowley a couple weeks ago looking for a new Kia Sorento. I spoke with Chris who had me test drive a sorento and then talked me into putting a deposit down on a specific SUV to hold the vehicle while they worked out the financing. After me calling them for 3 days straight, they finally call me back and told me that the specific car I put a deposit on is no longer in the lot; and it was sold. The sales manager "Craddy" (?????) was very nice while I was there but then quickly turned sour when I asked why the car that I put a deposit on was SOLD. His specific words were "Why are you badgering me?" ... Awful customer service, dishonest people. What do they take a deposit for when they sell the cars anyway???? Went to Shakers Kia in Watertown the next day and left with my bran new Kia Sorento- couldn't be happier with their service, and staff!! Go to Shakers!!
Jr53359/09/2014 09:58:29 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christopher Ramos
Great deal on the car and they worked with me to get the monthly payment that worked for my budget! I would recommend this dealership to all my friends.
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