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Lia Volkswagen of Enfield

140 Elm StreetEnfield, CT 06083
1-855-987-75441-855-987-7544

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Lia Volkswagen of Enfield, located at 140 Elm St. in Enfield, CT, is your premier retailer of new and used Volkswagen vehicles. Our dedicated sales staff and top-trained ... Read more
Lia Volkswagen of Enfield, located at 140 Elm St. in Enfield, CT, is your premier retailer of new and used Volkswagen vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Why You Should Buy a Used Car From Us

Lia Volkswagen of Enfield, located at 140 Elm St. in Enfield, CT, is your premier retailer of new and used Volkswagen vehicles. Our dedicated sales staff and top-trained ... Read more
Lia Volkswagen of Enfield, located at 140 Elm St. in Enfield, CT, is your premier retailer of new and used Volkswagen vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 29 
Bruce 10095/01/2015 06:47:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Nikola Goodman
I did not appointment but Nicole Goodman went way above and beyond to help me solve my problem. I cannot thank her enough.although understaffed she was able to facilitate the work needed to be done on my vehicle.
DMR4/30/2015 05:11:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Nikole, Tom, Service Team
From initial contact to setting up an appointment through the technical component to completion- Nikole was cheerful, pleasant, proficient, and professional when: Setting up my appointment; receiving my car at drop off; and finally to closing out my work order at completion. Her repair forecasting was accurate! Now for the Service Technicians - The expected time duration to process my car was spot-on time! While my car was being serviced for one thing the team also processed a VW Service Bulletin that fit right into the time frame without exceeding it. Then there's the Service Manager, Tom- I have met and interacted with Tom a few times. Tom's persona is a great fit when representing Lia Volkswagon's best interests. He demonstrates a "Whatever it takes" attitude when affecting the customer experience. I can't imagine much room left for improvement because each encounter opportunity that I have had is consistent and professional. In conclusion I believe that Lia Volkswagon's Service Department is deserving of JD Powers recognition for Technical Customer Service Excellence. Great job! #Kaizen David Rosner
EnfiledVW4/18/2015 06:28:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony Reynolds, Chad
From the time I entered the Lia dealership, Tony Reynolds was focused on my needs and went out of way to explain all,of the options I had for financing and recommended the one he thought made the most sense for me. I appreciate the personal attention he and Chad provided to me and would highly recommend looking these guys up in you are in the market for a new VW.
smartinenergy9/30/2014 10:12:47 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Peterson, Mike Singer and Shawn
I recently purchased a used vehicle at Lia Volkswagen and I wanted to say that the staff from Ryan Peterson to Shawn to Mike Singer the finance manager were true professionals. Yes we squabbled over small things but they the overall experience was a pleasant and professional. I would highly recommend anyone to visit to gain the same experience that I had. All I can say is that they took care of all my questions, concerns and challenges of being an out of State purchaser. Thank you to the entire staff. Steven Martin
eosfan3/02/2013 12:32:57 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:William, Bill
Recently bought my third new VW from Lia and am completely pleased with the experience. When I asked for their best price, the response was quick and very attractive. I checked around and no one could beat it. All the sales people from the manager William and his assistant Bill to the people on the floor and reception are knowledgeable and easy to talk with about any aspect of buying a VW or a used car. The service department has been excellent taking care of any issue for my previous VWs, though issues have been rare. They have gone the extra mile literally, sometimes driving to our home to take care of a minor problem, rather than having me drive to Enfield. This time they even delivered my new license plates to my home and put them on my car. I have sent friends to Lia VW and they have also been satisfied with the sales experience. This is definitely the best VW dealership in the area, and one of the best car dealers I have ever known. Be straight with them and you might actually enjoy buying a car. I did.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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