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Northwest Hills

2033-2065 E. Main StreetTorrington, CT 06790
1-844-235-18061-844-235-1806
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
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Why You Should Buy a New Car From Us

Hablamos Espanol a tu Servicio. We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer ... Read more
Hablamos Espanol a tu Servicio. We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer with a full parts and service dept, Bodyshop and full detailing services on premises! 100% committed to delivering the best customer service before, during, and after the sale. Come build a relationship with us! CALL TOLL FREE IN CT 1-866-467-3306

Why You Should Buy a Used Car From Us

Hablamos Espanol a tu Servicio. We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer ... Read more
Hablamos Espanol a tu Servicio. We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer with a full parts and service dept, Bodyshop and full detailing services on premises! 100% committed to delivering the best customer service before, during, and after the sale. Come build a relationship with us! CALL TOLL FREE IN CT 1-866-467-3306

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 132 
mandnsem12/16/2014 05:02:47 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Darren Schwartz,David Paolino
I worked with Dave to purchase a new car that I found on the internet. It was a very quick and easy process to come to a price that I was comfortable with. The car was in great shape, as advertised, and he went over every single feature of the car with my family, including setting up all of our cell phones to the car. I would recommend this dealership to anybody looking for a smooth car buying experience.
billruss11/30/2014 07:22:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Howard Hudimatch,David Paolino,Patrick Conniff
Absolutely an exceptional experience with Dave and Howard in sales and wow, what a phenomenal car! If you like great driving cars, check out the new CTS and ATS. Seriously! This is the second vehicle that I purchased from NWH and cannot say enough good things about the staff or the car. In July, Pat in service gave me a loaner CTS while my truck was in for service. It all started with Pat! I thought it was an interesting car and considered buying a new one. I never thought I would be interested in a Cadillac, or anything other than a German car. I did a lot of research and saw that all of the reviews, including the Consumer Reports video review (search for it), raved about this car's ride, handling and power. They said it was hands down better than a BMW or Mercedes! I therefore knew what to expect, or so I thought... This car far exceeds my expectations. It is exceptional! Dave Paolino worked with me on configuring and ordering the car. Dave is a a great guy, reserved but friendly. He has a great attitude and listened to what I was looking for. I enjoyed the ordering process while Dave kept me calm with his subtle sense of humor while waiting for the car to be built. It would be an understatement to say I was anxious. Prior to deciding on NWH I checked out several other dealerships including BMW and Porsche but decided I wanted to do business with Dave - somebody I felt comfortable with and liked. I would definitely buy another car or truck from Dave and NWH. Kudos to Dave, Howard, Pat and the staff at NWH. These guys get a 10 in my book.
BrianDiFatta11/23/2014 07:06:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Darren Schwartz,Vin Kjersgaard
I contacted a few dealers for a competitive quote on lease and purchase. Vin contacted me immediately and also (more importantly) went to work. I was quite clear in what I wanted and how I could get things done. Vin met my needs each step of the way and won my business. I will work with him again if given the need.
ndaigneault11/20/2014 01:38:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Laura (service manager)
Nothing but good things to say about my experience with Northwest Hills I worked with Vin Kjersgaard in sales to get a new truck for myself and a leased Malibu for my mother. He found both of us the exact cars we wanted (they weren't on the lot) for the best prices (I shopped around). Regarding my mother's lease, he made us aware of an incentive other dealers hadn't saving her more money. I had an equally good experience with the service dept. (Laura service manager). Had some upgrades installed and some minor issues addressed with no issues. Very professional staff all around. I highly recommend Northwest Hills and will purchase my next vehicle there. Noel D.
dcreaco31911/20/2014 09:06:27 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Darren Schwartz,Vin Kjersgaard
Vin was a very professional salesman. He did not pressure us at anytime. Vin was knowledgeable and friendly. He made our purchase go smoothly. I would definitely recommend Northwest Hills and Vin to family and friends in the market for a new/used vehicle.
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