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Hoffman Audi of New London

490 Broad StreetNew London, CT 06320-2546
1-866-958-99131-866-958-9913

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Hoffman Audi of New London, CT treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy ... Read more
Hoffman Audi of New London, CT treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! At Hoffman Audi of New London we carry the following Audi models Audi A3, A4 sedan, A4 avant, A5 coupe, A5 cabriolet, A6 avant, A6 sedan, A8, Q5, Q7, R8, S4, S5 cabriolet, S5 coupe, S6, TT coupe, TT

Why You Should Buy a Used Car From Us

Hoffman Audi of New London, CT treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy ... Read more
Hoffman Audi of New London, CT treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! At Hoffman Audi of New London we carry the following Audi models Audi A3, A4 sedan, A4 avant, A5 coupe, A5 cabriolet, A6 avant, A6 sedan, A8, Q5, Q7, R8, S4, S5 cabriolet, S5 coupe, S6, TT coupe, TT EMAIL US FOR ADDITIONAL DETAILS!

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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  • 12 Cylinder
  • Electric
  • Hybrid
  • Rotary Engine
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  • Front Wheel Drive
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 51 
SLAKE6/26/2015 07:59:42 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dominic Parker
My check engine light came on and acceleration disappeared as I was driving to work. Dom arranged to shuttle me to work (I was on time!), arranged for service to resolve the engine problem, and completed my next scheduled maintenance - all without an appointment!
Hoffman Audi of New London responded to this review
6/29/2015
Hi Slake, Thank you for choosing Hoffman Audi of New London to address your check engine light and scheduled maintenance. Our Audi team is dedicated to ensuring you have an excellent experience. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
GFARNOLI6/26/2015 03:55:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Steponaitis
Every time I go to Hoffman Audi New London I always feel at ease once I see Mark Steponaitis. He cares for my Audi as if it was his own.
Hoffman Audi of New London responded to this review
6/29/2015
Hi GFARNOLI, Thank you for choosing Hoffman Audi of New London. We appreciate your feedback on working with our advisor, Mark. Mark is always happy to help address any concerns with your vehicle and get you back on the road quickly. We look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
WHTHOMPSON646/26/2015 02:45:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Steponaitis
Hoffman Audi of New London exceeds expectations. Professional service and quality customer care has been my great experience with their team. Organized, consultative and trustworthy--wish more organizations could strive to replicate.
Hoffman Audi of New London responded to this review
6/29/2015
Hello WHTHOMPSON64, Thank you for choosing Hoffman Audi of New London for your service needs. We are thrilled to read that not only did you receive first rate service but your expectations were exceeded. We value what our customers have to say and thank you for trusting your vehicle with us. We appreciate you and look forward to seeing you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
SDEVINE7546/25/2015 10:11:27 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Steponaitis,Chris Zaino
This is my second vehicle and the service has always been exceptional. Always on time and keep you updated by texting the progress. Wonderful for all of us who have busy schedules
Hoffman Audi of New London responded to this review
6/25/2015
Hello SDEVINE754, Thank you for choosing Hoffman Audi of New London! We are thrilled to hear your service visits have always been exceptional. We value what our customers have to say and are pleased you are enjoying our texting update feature. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
BRIAN6/23/2015 10:32:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Cope,Peter DeVylder
Good Morning Mr Thomas, My name is Brian and I recently picked up a 2015 Audi S4 from your dealership. I've been involved in the automotive world for over 20 years now, have had my fair share of experiences at dealerships, granted most of it is purchasing parts, however I recently started looking for a new vehicle and living Southwest CT, spending most weeknights in Providence RI and working in Old Saybrook CT, I've had the opportunity to stroll into countless dealerships over the past 2 months of my searching. The team that you have assembled at Audi of New London is far and away the greatest collection of individuals that I've had the pleasure of working with. I've had other salesmen not know basic information about the vehicles they're selling, to outright providing misinformation as opposed to just saying, I'll have to find that out for you. Sales and Finance managers who are completely unwilling to work with you on financing or pricing, and Finance managers not know the paperwork at all. From start to finish I was blown away with the service and attention that I received. It honestly is second to none. From Peter Devylder being able to answer every single question down to the minute technical details not only between two different models, but between two different year cars. Specifically the B8 and the B8.5 S4's. Having the patience and enthusiasm to test drive a few different vehicles and option packages to the delivery on Saturday and making sure the car was perfect, and I understood everything that I needed to. He even followed up today with a problem we were having with the AudiConnect. Bob Cope had the patience to deal with my "analysis paralysis," worked with me on the price and financing and actually was the one who suggested that I lease the vehicle because it actually fit my specific goals and circumstances. He proactively took the time to search for used vehicles for me. The first time I spoke with Robert Duncan was when he was following up on an email that I had sent to Bob. Bob was off one day and your team was proactive enough to cover each other that even when someone was off for the day, I still didn't need to wait at all. That is impressive. Robert knew the paperwork inside and out, was able to answer every question I had, and all the signing went off smoothly before Peter jumped back in and took me through the entire vehicle again inside the beautiful showroom. My bride-to-be was also incredible impressed as well and blown away by Hoffman Audi. We've been on the fence lately about what we want to do for a new vehicle for her, however I can virtually guarantee that it will come from Hoffman Audi just because of the quality of people you have working there. Her loving the Q5 doesn't hurt either.
Hoffman Audi of New London responded to this review
6/23/2015
Hi Brian, Thank you for choosing Hoffman Audi of New London for your recent purchase of the beautiful S4. We appreciate your feedback on Peter, Bob and Robert. We value what our customers have to say and are pleased to hear that you were blown away by our Audi team. We trust you are loving your new Audi S4 and look forward to seeing you again when your fiancé is looking for a new vehicle. Let us know any time you have questions or service needs. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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