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Whaling City Ford Lincoln Mazda

475 Broad StNew London, CT 06320
1-888-295-79871-888-295-7987
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

For over fifty 50 years, Romana and Chuck Primus, their family and the staff at Whaling City Motors have been proudly serving southeastern Connecticut and southern Rhode ... Read more
For over fifty 50 years, Romana and Chuck Primus, their family and the staff at Whaling City Motors have been proudly serving southeastern Connecticut and southern Rhode Island. Our franchises include Ford, Lincoln and Mazda. "Come in, we'd like to meet you!"

Why You Should Buy a Used Car From Us

For over fifty 50 years, Romana and Chuck Primus, their family and the staff at Whaling City Motors have been proudly serving southeastern Connecticut and southern Rhode ... Read more
For over fifty 50 years, Romana and Chuck Primus, their family and the staff at Whaling City Motors have been proudly serving southeastern Connecticut and southern Rhode Island. Our franchises include Ford, Lincoln and Mazda. "Come in, we'd like to meet you!"

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 83 
Lizzie2264/22/2016 04:25:01 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Raymond Morabito was the employee who worked with us. And and David Schwartz who also sold
I bought a car two years ago and was very satisfied with the service and they cared about getting Me what I wanted. Now my husband wanted a truck.. We continued to get the same Good quantity service, friendly caring.. And feeling like family.. The only suggestion is to get the time done quicker so your in and out with the paper Work. First time was five hours second time four.. Getting better. Will see ya when I'm ready for my next new one Me a car I wanted..
Jamer2/28/2016 02:51:58 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jay Droulin
I bought a CPO Lincoln MKS from Whaling City Motors. Jay Droulin was fantastic in giving me the best deal possible, he worked very hard to make sure that I was completely satisfied. I sent weeks looking for a specific car around New England and this Dealership is 60+ miles from my home. It was worth the travel to find this dealership and sales consultant that I could be happy with. I will definitely buy from Jay and Whaling again!
Never Again2/01/2016 03:32:45 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Nathan Gaucher
The Mazda 2 I test drove was everything I was looking for. However I walked away after being told the only financing option I had came with 19% interest! The whole ordeal was absurd and I regret wasting my time that I spent at this dealership.
rk67727/31/2015 03:14:35 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bear Dalton, Zachary Fournier, Sean Trafford, David Schwartz
Whaling City understands the impact the Internet has had on car shopping. E-mail them for a quote, and their team will get back to you quickly with a hard-to-beat number. That's sadly uncommon even 15 years into the 21st Century. Bear, Zack, and Sean made the price-shopping phase as painless as one could ask for, and David got us through the finance phase and out the door as quickly as possible. The entire experience was free of all the car-salesman tropes that everyone dreads when shopping for a new car. We literally drove from one end of the state to the other to pick up our new car at Whaling City, and it was worth every moment.
I<3 my Miata6/14/2015 04:02:15 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Maddox
My '01 Miata SE needed a timing belt and a throw out bearing. I called three dealerships for a quote. Josh, in the service dept. at Whaling City Mazda, returned my call with a figure and details of the work involved in three hours. Dealer #2 called three days later with a parts figure, never called me with a labor cost. Dealer #3 never called me back, even after I called them a second time. Hmmm, strong customer service, no customer service. Who to trust with my car baby? Josh was very close to his quote, but it came in UNDER the quote and on time. I'm glad I went with Whaling City, the car runs very well again! Thank you Josh!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Whaling City Ford Lincoln Mazda : New London, CT 06320 Car Dealership, and Auto Financing - Autotrader