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Toyota of Colchester

100 Old Hartford RdColchester, CT 06415
1-888-360-44921-888-360-4492
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Toyota Of Colchester is one of the largest Toyota Dealerships located in Colchester, CT. President's Award winner 2003-2005. Customer satisfaction gauranteed. You can ex ... Read more
Toyota Of Colchester is one of the largest Toyota Dealerships located in Colchester, CT. President's Award winner 2003-2005. Customer satisfaction gauranteed. You can explore various sections on our website and conduct research on your favorite Toyota models. Our dealership brings to you a large selection of new and certified pre-owned Toyotas. Experience the difference at Toyota of Colchester.

Why You Should Buy a Used Car From Us

Toyota Of Colchester is one of the largest family owned and operated Toyota Dealerships located in Colchester, CT. President's Award winner 2003-2005. Customer satisfact ... Read more
Toyota Of Colchester is one of the largest family owned and operated Toyota Dealerships located in Colchester, CT. President's Award winner 2003-2005. Customer satisfaction gauranteed. You can explore various sections on our website and conduct research on your favorite Toyota models. Our dealership brings to you a large selection of new and certified pre-owned Toyotas. Experience the difference at Toyota of Colchester.

Languages Spoken

  • Español

Dealer Disclaimer

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please veri ... Read more
While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with the dealer. Prices are subject to change without notice. Price does not include tax, title, or $449 documentation fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.2
    Quality Of Work
  • 4.3
    Friendliness
  • 3.7
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 181 
flrjr4/23/2014 12:22:01 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jimmy Gravanis
I purchased a nontoyota vehicle from this dealership in 2013. The sale went smoothly, I received the payment I was comfortable with and was pleased with the business end of the sale. Unfortunately I needed to register the vehicle and it also needed to go through state required emissions testing. The test facility told me that the car had previously FAILED the test at the time of the sale. Now I am out over Two Thousand dollars to repair the vehicle to comply with emissions. I asked for help with the situation and Mr. Gravanis, the general manager, told me that since the extended warranty that I bought at the time of purchase didn't cover emissions related items, they would not help me, even though they were aware of the failed emissions when they sold me the vehicle. I am now in the process of reporting their negligence to the DMV and plan to recoup my expenses, including rental car, through small claims court. Thanks Jim and all of the staff at Colchester Toyota!
AbbyKCT6/21/2013 01:34:08 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Colton
While I didn't purchase my Toyota Corolla at this dealership it is the closest one to my house. I've use it several times for service; they have always been fair and reasonable. This latest service issue was a broken catalytic converter. I knew it was going to be expensive so I brought it in for a full diagnostic. EKK $1,500 for a new pipe (including labor) plus the car really needed another $1,000 in neglected maintenance repairs. Colton was very nice and prioritized the repairs for me. He had a clear understanding that money doesn't grow on trees, but cars do need to be maintained. I felt I was in good hands. While waiting the 2.5 hours for the complete diagnostic and recall repair, I was very happily sitting in their business center using their free wi-fi actually getting my work done. Didn't make me think I was wasting my time at the repair place... actually made me productive! THANK YOU Toyota of Colchester. I look forward with working with you to get these repairs completed and to enjoy many more years with my Corolla.
noles1236/01/2013 12:46:20 PM
1.7
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Christain, Sean, Chris, Keith
We went to Toyota of Colchester to utilize their refinance service. One car went fine. The other, the paperwork moved us from 32 payments to 39. We stopped the process, discussed trade in/versus refinance for the car. All through the process, Sean talked over us, ever listened on the phone - just endlessly chattered so my husband hung up on him twice because it did not matter what my husband had to say. Christain NEVER returned a single phone call, I made it clear to Keith what I was looking to do - yet the cancelled refinance went through WITHOUT our permission with a deal we cancelled. Chris has also never returned a phone call. We are in a huge mess with this company and no one will listen or call us back. I recommend Toyota of Middletown.
gennaron4/12/2013 07:11:16 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:bob stillman
friendly staff followed trough on the work they said they would do to improve used vehicle. only area of opportunity were 2 things: truck on empty when I picked it up had a 40 mile trip home thought they would have left me with some gas. also i told them all week the date and time I would be there to pick up the vehicle . I would have thought all paperwork would be done and waiting for my signature. paperwork was not ready and had to wait along time until everything was ready . time is valueable. also paid $175 for an engraved VIN number on windshield IT WAS NEVER DONE!
scgo4/01/2013 02:45:52 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:joe & keith burrows
This dealership is so much improved/better than norwich with such a friendly & pleasant atmosphere. They are genuinely nice & very professional in every way possible.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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