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Napoli Indoor Auto Outlet

241 Boston Post RdMilford, CT 06460-3104
1-877-969-35511-877-969-3551
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Why You Should Buy a New Car From Us

All credits accepted and processed. Call 1-855-648-7718 for easy financing and drive today!! Please print vehicle detail page and bring in for SAVINGS!!!!

Why You Should Buy a Used Car From Us

All credits accepted and processed. Call 1-855-648-7718 for easy financing and drive today!! Please print vehicle detail page and bring in for SAVINGS!!!!

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 5.0
    Quality Of Work
  • 3.7
    Friendliness
  • 3.7
    Overall Experience
  • 3.7
    Price

Dealership Reviews

1 - 3 of 3
ralphy3438/03/2015 11:33:56 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony danzy, Matt Perreira
So about 2 weeks ago my wife and I visited Napoli, a few friends I had spoke with recommended it to us so we decided to give it a try and we are so glad we did! We met with a salesman named Tony, he was very patient with us although my wife had a lot of questions he answered everyone and made it a great experience, not your typical car buying experience, we left in our 2012 Nissan Murano the same day! Thanks tony and everyone at Napoli!
cynfox8/03/2015 08:51:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Reko, Matt, Jim, Tony, Scott.
I recently purchased a pre-owned Infinity from this dealership. Had a great experience from the managers (Reko and Matt), to the salesmen (Jim and Tony). The price was great and the warranty was exceptional. I was treated with respect and courtesy and it didn't take me all day to make my purchase. They were efficient and knowledgeable and made car-buying a pleasure! Would highly recommend this dealership to anyone looking for a great deal and courteous service!!!
Carguy2217/26/2015 09:45:17 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Matt and Joe
My daughter went here to look at a car by herself and put a small deposit down for them to hold the car she really liked. Me and my wife went there first chance we could get to look at the car to make sure there was nothing wrong with it. I used to work as a mechanic for a small repair facility so I really know my cars and what to look for, so I am not your average consumer. When we went there we were greeted appropriately. Looked over the car, saw some significant dings and scratches. I looked up the correct pricing for the car on kbb.com, noticed they priced the car at "EXCELLENT" condition, which is not even close, with those dings and scratches. When I pointed out the dings and scratches, I was told "you are looking at a used car". Took the car for a test drive and it just went down hill from there. I was playing with all the controls in the car for correct operation and when I got to the sunroof, it had malfunctioned on me by not closing correctly, and the sales guy was looking right at it when it happened. After we stopped to look at the car again I stated my concern over the sunroof and he tried to pass it off as a safety feature. At this time, I told him I was a mechanic and that was not a safety feature. From this point on he was extremely defensive every time a pointed out any concerns about the car (missing second set of keys, missing floor mats) and was getting more disrepectful, we finished up the test drive, got back to the dealership. And had to wait around an hour before the "finance" guy was ready to see us. During this whole time the salesman was trying desperately to separate my daughter from us, so he could continue his sales process. NOT ACCEPTABLE BEHAVIOR FOR A SALESMAN!!!! He was trying to get her to purchase insurance for the car, at this point without her even knowing if she could afford the car payment. During the long waiting period I got tired of sitting around, walk out front door to get some air and stretch my legs, our salesman was talking to the "finance" guy, "finance" guy was asking salesman why he needed him to close this sale. SKETCHY!!! How do you close a sale without giving the buyer a final price? Finally brought in to see the "finance" guy. We were given a complete and ridiculous run around in an attempt to confuse us and get us to forget about the deficiencies of the car, in the process. Could not get any reasonable monthly payment numbers from him, with a clear explanation as to why they were so high. Finally had enough of this circus side show and just left. LEARN FROM MY MISTAKE AND AVOID THIS DEALERSHIP LIKE THE PLAGUE!!!!!
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