• Sign in
  • |
  • Sign up

Westbrook Toyota

80 Flat Rock PlaceWestbrook, CT 06498-1579
1-888-507-03041-888-507-0304
  • Chat for instant answers
  •  Get directions
  •  Visit our website 
  •  Finance a vehicle with us
  •  Like 
  •  Follow 

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Every new or pre-owned vehicle we sell comes backed by the Jon Lorensen Advantage that is a service package worth over $1500 which include products like warranty extensio ... Read more
Every new or pre-owned vehicle we sell comes backed by the Jon Lorensen Advantage that is a service package worth over $1500 which include products like warranty extension, your first service at no charge, a 10-day exchange policy and more! Why simply buy a Toyota or Scion when you can drive one that comes with so many advantages! Westbrook Toyota...where we treat every visitor to our dealership as an honored guest in our home...every day, every time, without fail...no exceptions!

Why You Should Buy a Used Car From Us

Every new or pre-owned vehicle we sell comes backed by the Jon Lorensen Advantage that is a service package worth over $1500 which include products like warranty extensio ... Read more
Every new or pre-owned vehicle we sell comes backed by the Jon Lorensen Advantage that is a service package worth over $1500 which include products like warranty extension, your first service at no charge, a 10-day exchange policy and more! Why simply buy a Toyota or Scion when you can drive one that comes with so many advantages! Westbrook Toyota...where we treat every visitor to our dealership as an honored guest in our home...every day, every time, without fail...no exceptions!

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
Your Search
All Cars Clear all
Modify Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000
Style
Choose more »
Make
Choose more »
Type
Exterior Color
Choose more »
Engine
Transmission
Features
Choose more »
Drive Type
Fuel Type
Fuel Economy
Interior Color
Choose more »
Doors
Listing Features
Page 1 of 6
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 2.8
    Quality Of Work
  • 2.8
    Friendliness
  • 2.8
    Overall Experience
  • 2.8
    Price

Dealership Reviews

1 - 5 of 69 
mikeaaa161/30/2016 10:07:01 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Erin
When you get an estimate here, plan on adding 30-50% more to the final cost. They lowball the estimate and then find extras that "can't be avoided". If nothing else, their estimating is horrible if not deceptive. On top of that, if you don't call about your vehicle it may never get serviced. You have to stay on them about the status of your service. Overall, a very, very disappointing and expensive experience.
Ctchef200010/05/2015 08:37:29 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Don't remember
They send you to voice mail and never call you back. I finally went there had them look at my car and they gave me a quote for $1200 for some repairs. Went to another garage and it cost $330. I won't be buying another car here again.
Westbrook Toyota responded to this review
10/23/2015
Thank you for bringing your service issue to our attention. We take pride in making sure our customers are completely satisfied. Please give me a call at 860-388-6991- ask for Dave Gundersen - Service Manager and let's discuss.
TP3/18/2015 10:56:05 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Stacey Coleman
I was dreading getting a new car as I had had my Mitsubishi for 11 years, but it was time. I went to Westbrook Toyota in August of 2014, and met with Stacey Coleman. Stacey was not only knowledgeable, friendly and funny, but genuine, professional and not pushy at all. She was interested in putting me in the right car for me. She listened to what I was looking for, and what I was able to do financially and she delivered. I had some financial issues in the past, and Westbrook Toyota worked hard and went above and beyond to get me into my car with a payment I could easily afford. It has been 7 months, and I absolutely love my Corolla! Stacey contacts me from time to time to check in and make sure I'm am happy and everything is going well. She is top notch and was a pleasure to work with. I have recommended her several times to friends and family and have every faith that she will treat them exactly the way she treated me.
Westbrook Toyota responded to this review
3/25/2015
Thanks so much for going out of your way to write this great review! Stacey is a valuable member of our team and she will be grateful to read the nice comments you left her. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Doug Anderson, danderson@westbrooktoyota.com
lorraine1/14/2015 10:43:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Stacey Coleman
Very. Personable friendly helpful in all areas very good expierance I would go there again for another car and tell people about this dealership I was very impressed
Westbrook Toyota responded to this review
3/25/2015
Thanks so much for going out of your way to write this great review! Stacey is a valuable member of our team and she will be grateful to read the nice comments you left her. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Doug Anderson, danderson@westbrooktoyota.com
madcustomer1/01/2015 12:50:53 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:
I bought a new Toyota Camry two months ago. When I picked up the car, I noticed that there was a chip underneath the side door. The sales manager Tom Ryan said I could either come back another day to have it repaired or he would mail me a check of $150 the next day. I chose to take the check. Now 2 months later, I still haven't received anything. I tried to contact him at least 10 times, but he's always with customers and can't talk to me, and he never called me back as he promised. This is not the customer service I expected at all! I was his customer before, but not anymore! I filed a complaint with Toyota customer service, The representative called Tom right away and told me "Boy, this guy is rude!" and reassured me "Tom certainly doesn't represent Toyota!" I finally talked to the general manger Mr. Anderson and he handled this in a much more professional way,
Westbrook Toyota responded to this review
3/25/2015
We are sorry to hear about your experience with us. W appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. We are more than happy to accommodate all of our customers who bring their vehicle in for service. If there is anything more that we can do please come back and see us again. Take care! Best regards, Dave Gundersen, dgundersen@westbrooktoyota.com
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Westbrook Toyota : Westbrook, CT 06498-1579 Car Dealership, and Auto Financing - Autotrader