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Mercedes-Benz of Fairfield

165 Commerce DriveFairfield, CT 06825
1-888-403-54471-888-403-5447

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Mercedes-Benz of Fairfield. Our goal is to help you discover the true joy of driving and we'll do whatever it takes to make your driving experience pleasurable ... Read more
Welcome to Mercedes-Benz of Fairfield. Our goal is to help you discover the true joy of driving and we'll do whatever it takes to make your driving experience pleasurable. We are committed to providing a Stress-Free buying environment and exceptional service.

Why You Should Buy a Used Car From Us

Welcome to Mercedes-Benz of Fairfield. Our goal is to help you discover the true joy of driving and we'll do whatever it takes to make your driving experience pleasurable ... Read more
Welcome to Mercedes-Benz of Fairfield. Our goal is to help you discover the true joy of driving and we'll do whatever it takes to make your driving experience pleasurable. We are committed to providing a Stress-Free buying environment and exceptional service. Please call Mike Pragano TOLL-FREE today at 866-468-0507 to scheduele your personal test drive!

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.3
    Quality Of Work
  • 4.2
    Friendliness
  • 4.2
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 142 
snowplayer9/11/2015 10:37:08 AM
1.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:dont know nerver got to speak to anyone long enough
had a car towed in on tues for a no start, never got a call from anybody in the service dept to say my car was there.on wed I called to see what was going on and was left on hold twice for 8 minutes a a time with no one coming back to the phone.Finally I asked to speak to the service manger who finally picked up and told me he would check on the status and get back to me! guess what no call back from anyone again.Thursday I called to see what was going on and got a service advisor on the phone who told me the car was not brought into the shop yet but he would let me know when it was diagnosed . Guess what no call again and here it is on Friday and I just called and was left on hold for 8 minutes again to get told that the service writer was not at his desk.I think this is not very good customer service being I am in the auto business myself and would never let this happen at our dealership, I guess they don't need my business so I think I will never go there again.
Nawshin.basher7/10/2015 01:46:29 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sam
I bought a used Lexus LS460 from Sam. I paid the car in full when I made the purchase and had them register the car. I waited about 3 months and noticed that NYS wasn't sending me my title. So I contacted NYS title bureau to find out what was going on. Person at the title bureau told me the title had a lien on it and no lien release was provided to them, so they wouldn't send me the title until it was given to them. I contacted Sam multiple time explaining what was going on. Once he even said "We're going out of our way to help you". Last time I checked, I paid for the service to get my car registered. I also contacted the lady who handles registering the cars and she said she took care of it so I gave it another 2 month while I was out of the country on business trip. Its almost been a year and still I've not received my title nor any help from this dealership. Avoid this place and find a better and more responsible dealership.
annagorbacheva1236/22/2015 07:06:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Albert Aliyev
I've leased one car and now purchased another from MB of Fairfield. I got a great deal and excellent service from Albert Aliyev. I will recommend this dealership and this salesman to other people. I will definitely be back because I got the best five star service from this guy. He is the best salesperson I ever met.
Gregbrisk6/18/2015 12:04:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Albert Aliyev
Albert Aliyev really made this an incredible car shopping experience. All the staff at Mercedes of Farfield are great and super helpful. Would absolutely recommend stopping by Metcedes of Farfield if your in the market for a car.
jvolvo6/01/2015 12:03:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Albert Aliyev
Albert Aliyev made my buying experience smooth and painless. He is very professional and honest salesman. Thank you for providing top of the notch service.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Mercedes-Benz of Fairfield : Fairfield, CT 06825 Car Dealership, and Auto Financing - Autotrader