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New Country Audi of Greenwich

181 West Putnam AvenueGreenwich, CT 06836
1-866-757-58911-866-757-5891

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Continuing a local tradition started in 1964, New Country Audi of Greenwich represents the world's most exciting line of German engineered vehicles. We share your passion ... Read more
Continuing a local tradition started in 1964, New Country Audi of Greenwich represents the world's most exciting line of German engineered vehicles. We share your passion for all things "Audi" with a commitment to your satisfaction unmatched anywhere else. When you buy, lease or service here in Greenwich, you become not just a client, but part of our growing family. Thanks to You, New Country Audi of Greenwich is the largest volume Audi dealerships in the USA.

Why You Should Buy a Used Car From Us

Continuing a local tradition started in 1964, New Country Audi of Greenwich represents the world's most exciting line of German engineered vehicles. We share your passion ... Read more
Continuing a local tradition started in 1964, New Country Audi of Greenwich represents the world's most exciting line of German engineered vehicles. We share your passion for all things "Audi" with a commitment to your satisfaction unmatched anywhere else. When you buy, lease or service here in Greenwich, you become not just a client, but part of our growing family. Thanks to You, New Country Audi of Greenwich is the largest volume Audi dealerships in the USA.

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 158 
incedible1/23/2016 06:13:07 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:would rather not mention names
I received a letter from New Country Audi stating that they would like to buy my Audi and offer a new Audi at a friends and family discount. I went in to discuss this offer and explained that my car had 5 months left on its present lease and was not interested if I would lose money by terminating my lease early. They said they would give me a check to cover the 5 lease payments and offered me a deal on a new Audi. New Country wrote up an purchase order for a new car which also specified the amount of the check that I was to receive to cover the last 5 lease payments. I was asked to sign the agreement and make a deposit which I did. My dealings were with the sales person and the manger. When I returned to pick up the car I was told by the salesperson that the manager had no recollection of the details of purchase order and would not give me the check to pay off my present lease. I showed the salesperson my copy of the purchase order which he brought to the manager. When he returned he said that the manager was busy and could not speak to me and that they could not go through with the order. Instead, he tried to get me to purchase a different car at a more expensive lease price. I said this was unacceptable and and asked them to honor the purchase agreement. They did not and instead refunded my deposit. I contacted the parent company New Country Motor Group but they did nothing. I find it incredible that a business would not honor a signed purchase order with a deposit. It speaks volumes as to the lack of integrity of the dealership. It also says something about the parent company which condones this type of behavior. I do not know how they can be rated dealer of the year! If I had tried to get out of the order I am sure I would have lost my deposit or faced some legal action. Unfortunately, the opposite is not true since all I lost was my time and respect for that dealership.
onekosta1/05/2016 09:39:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Angela Pistone
Great experience! I highly recommend New Country Audi, especially Angela Pistone, she was a pleasure working with! She was knowledgeable, honest, reliable and friendly. She made my wife and I very comfortable and helped find the car that was right for us and our growing family!
Amy12/23/2015 09:23:16 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ian Chang
Wonderful experience!!! A pleasure to work with, listened to exactly what I was looking for and delivered!! I highly recommend New Country to anyone looking for reliable, honest, high quality service.. Justin and Ian make a great team!!
mtb12/23/2015 01:40:45 AM
4.5
Overall Rating
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Caswall Price,Marion O'Halloran
There really isn't much to say. I saw a car that I was interested in, and sent an email requesting more information about it. Within 10 minutes of opening the next morning, I was contacted by a sales person and had many of my questions answered. What he couldn't answer immediately, he promptly researched and followed up within hours. Communication was always prompt, professional and thorough which allowed me to make a decision on the car within 24 hours of seeing it on their website. The only slight negative was the wait time to sign all of the paperwork when I arrived to pick up the car. All things considered, it was a very good experience.
Holchick12/19/2015 01:46:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Caswall Price,Anthony Rodia
I recently visited this dealership as a comparison to the car I wanted. Working with Caswall put me right into a wonderful A3. Professional, Confident Service that is not high pressure. Caswall wanted me in the right car for me. He took the time to get you know me and my driving habits and worked with me to understand the process. He is genuine in his service and I welcome the opportunity to work with him again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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New Country Audi of Greenwich : Greenwich, CT 06836 Car Dealership, and Auto Financing - Autotrader