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Lexus of Route 10

130 Route 10Whippany, NJ 07981
1-888-400-97421-888-400-9742
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

With 5 Stars, Lexus of Route 10 is NJ's brand new Lexus dealer. We knock the rest out of the park by educating customers with certified and experienced sales staff. We ar ... Read more
With 5 Stars, Lexus of Route 10 is NJ's brand new Lexus dealer. We knock the rest out of the park by educating customers with certified and experienced sales staff. We are overflowing with the latest makes and models for our customers to choose from. You'll see Why At Lexus of Route 10, There Really Is A Difference.

Why You Should Buy a Used Car From Us

With 5 Stars, Lexus of Route 10 is NJ's brand new Lexus dealer. We knock the rest out of the park by educating customers with certified and experienced sales staff. We ar ... Read more
With 5 Stars, Lexus of Route 10 is NJ's brand new Lexus dealer. We knock the rest out of the park by educating customers with certified and experienced sales staff. We are overflowing with the latest makes and models for our customers to choose from. You'll see Why At Lexus of Route 10, There Really Is A Difference.

Languages Spoken

  • Español

Dealer Disclaimer

* While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify an ... Read more
* While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative. Prices shown are manufacturer suggested retail prices only and do not include taxes, license, doc fee or destination charge. Manufacturer vehicle accessory costs, labor and installation vary. Please contact us with any questions.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 253 
H.N.12/17/2014 08:52:23 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wayne Liebeskind
To whom it may concern; I would like to report my experience of trading and purchasing a Lexus at Route 10 I received a phone call for an invitation to a "new car event" by Jason Sokolowski. He was so nice on the phone, without being pushy, that I said I would think about it. Well I ended up going and was impressed by the calibre of the event. It was well organized: the DJ, the delicious food and drinks, the girl who presented the cars, the umbrella gift - who would have thought that a car dealership would have such a classy event! Thank you. I reserved an NX in exchange of my RX. The car came in before my lease was due so I gave the RX back. Jason took care of every imaginable detail and more. As a joke, he gave me a little stepping stool because I had mentioned that some cars were too tall to get into with a dress on! Marc Berger, your very professional "techie" took his time to show me all the gadgets. Some were so new that even he had to figure things out - which he did. Very polite and well educated. Wayne Liebeskind, the "closer" who drew up the papers was super efficient. He made it a painless experience. After a long day at work, 8pm, Jason was still smiling and efficient and had a surprise for me. I was given a snowglobe of a Lexus with a bow on top! By the way, my car also had an enormous red bow on top which was such a cute detail. All in all, I would highly recommend Lexus of Route 10 and truly commend Mr. Maoli on the major improvements, the quality of his staff and the calibre of his establishment. Sincerely, H.N. Sent from my iPad
alex.buran.112/08/2014 04:38:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joseph Yusufov
This is probably what the car buying experience should be. Joe gave me a quote. We've arranged all paperwork via email and phone. I visited the dealership only once for 1 hour total. Picked up a car, signed the documents and drove off. Fantastic experience. I would highly recommend Lexus of rt 10 and Joe Yusufov.
diamondd1612/07/2014 07:34:32 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Carl Braunschweiger
I've chosen to go to Lexus of Route 10 (since they are big dealership in the Northern NJ area) for professional service but was very disappointed. Carl Braunschweiger is by far the worst salesman I've ever dealt with. He did not not return any of my multiple phone calls regarding issues with my newly purchased certified IS250 regarding the windshield rock erosion. This "certified" car also had other issues such as minor grazes on the bumper which we were told would be taken care of with the purchase. Bottom line - Once the purchase was final, the "customer service" was no longer a priority as he had already made his commission.
Lexus of Route 10 responded to this review
12/18/2014
To Our Lexus Guest, Lexus of Route 10 is committed to providing the highest level of customer service to our guests, both in the sales and service aspects of our business. Purchasing or leasing a certified Lexus vehicle is a fantastic option for many Lexus customers. As such, these certified vehicles may contain slight physical flaws, as they are pre-owned. Understanding your concern regarding the bumper, it was re-finished as per your request. Regarding the windshield, there was no damage present, and no chips or cracks that required repair. It simply was not brand-new, as no structural flaws are present in the glass. The vehicle was inspected, together with Carl and yourself, and test driven. I believe there was a demonstration of customer service based on our willingness to refinish the bumper at your request. If you have any questions at all, or would like to speak further, I would welcome the opportunity to communicate personally. I may be reached directly at 973-319-3254. Brad Vaill Guest Relations Manager Lexus of Route 10
kaojohn11/23/2014 11:20:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sean Byrne,Michael Lioi
I just leased my second Lexus and this one is incredible. Got the GS350 AWD F-Sport and my Salesman, Michael Lioi went out of his way to take care of me. I did not want any car that wason the lot and was considering another brand(German) but Michael searched for the specific one I wanted and got it for me. Came right off the ship and was delivered exactly to my specifications. Actually it was more than I expected. The technology and options are incredible! I'm glad I went with a Lexus again. The entire process went smooth and it couldn't have been any better if not for Michael. He is cool as a cucumber. I would recommend him to anyone and the dealership really takes good care of you! Thanks again Michael Lioi!
veronica.christopoulos11/22/2014 11:28:09 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Natalia Ojeda
It was a great pleasure working with Natalia. She helped me out in matching what we were looking for at the price range that we were expecting. The service was AMAZING. There was no trick or hidden agenda. It was a great experience working with the dealership and Natalia's expertise. I will strongly recommend the dealership and Natalia to family and friends.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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