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Hudson Chrysler Jeep Dodge

625 Route 440Jersey City, NJ 07305
1-888-841-30761-888-841-3076

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Concierge
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Why You Should Buy a New Car From Us

Hudson Chrysler Jeep Dodge is a leading Chrysler, Jeep, Dodge dealer in Jersey City, NJ. Your satisfaction is our goal! Our team is professional, offers you a no-pressure ... Read more
Hudson Chrysler Jeep Dodge is a leading Chrysler, Jeep, Dodge dealer in Jersey City, NJ. Your satisfaction is our goal! Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive store and Jersey City Chrysler dealer. We look forward to helping you with your next car.

Why You Should Buy a Used Car From Us

Hudson Chrysler Jeep Dodge is a leading Chrysler, Jeep, Dodge dealer in Jersey City, NJ. Your satisfaction is our goal! Our team is professional, offers you a no-pressure ... Read more
Hudson Chrysler Jeep Dodge is a leading Chrysler, Jeep, Dodge dealer in Jersey City, NJ. Your satisfaction is our goal! Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive store and Jersey City Chrysler dealer. We look forward to helping you with your next car.

Languages Spoken

  • Español

Dealer Disclaimer

Price includes all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.2
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 140 
Koquendo4/27/2016 08:31:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Julio Perez
We had the best experience at Jeep. Julio Perez was the nicest and most informative sales associate I've ever dealt. I was so pleased that later on in the week I made another vehicle purchase with him. He even followed up with me on his day off! Highly recommend Hudson Jeep!!! Clean facility and VERY friendly staff! Everyone was pleasant!
KiKi11223/10/2016 09:36:23 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:John Goncalves, Manny Fretas
As a current customer of Jeep, I am compelled to relay to you my negative experience with the Hudson Jeep Dodge dealership in Jersey City, NJ. On January 3, 2016, I went visited this dealership with the intention of purchasing a new 2015 Jeep Grand Cherokee. At the time, I had a lease on a 2014 Lexus IS350, which ran through August 2016. I spoke to Manny Frietas, one of the sales people in the dealership. I explained my current desire to terminate my Lexus lease and buy the Jeep. In discussing my situation, he explained that, with a current lease incentive of $3,500.00 plus a corporate discount offered through my employer, he could offer me $7,000.00 in total discounts to my purchase price, which would allow his dealership to assume the Lexus lease and pay off the remaining balance. He quoted me a monthly payment of $580. As part of this arrangement, Mr. Freitas also told me that he would have IS350 returned to the Lexus dealership next door and take care of all the required paperwork. Based on these representations, I agreed to these terms and told him I’d be back the following week to purchase the Grand Cherokee and sign over my Lexus. On January 9th, I returned to dealership and this is when the problems began. Mr. Freitas quoted me a significantly higher monthly payment and failed to inform me that the $3,500.00 lease incentive had expired. I reminded him that the dealership’s assumption of my Lexus lease was a condition of my agreement to buy the Jeep. We agreed on a monthly payment, much higher then originally discussed, and Mr. Freitas assured me that he would take care of all the necessary paperwork and notifications and make sure that I would have the necessary paperwork. In short, I would have nothing to worry about. Relying on what he told me, I signed over the Lexus and purchased the Jeep. My current license plates were transferred to the Jeep and, since I live in New York, I was issued a temporary, 20 day non-resident plate and told that the registration would arrive the following week. I was also told that the Lexus would be returned to the Toyota dealership right next to Hudson Jeep so I should cancel any recurring payments to Lexus Financial to avoid an overpayment. After being repeatedly assured not to worry about anything and everything would be taken care of, I drove off, excited to have my new car. On January 21st, I called the dealership to see if the new registration had arrived since the temporary one was about to expire and, despite being told it would be there in a week, it still hadn’t arrived. I had expressed my concern about what would happen if the registration expired and I was simply told "if that happens, don't worry, we will pay for the tickets." At no time did anyone from Hudson Jeep contact the New York State DMV when the registration failed to arrive or let me know that they didn’t have it. Having never done a transaction like this, I was relying on what the dealership told me. On January 28th, I was pulled over by a New York State Trooper while pulling into the train station to go to work. After giving him my license and the now expired temporary registration provided by Hudson Jeep, the officer informed me the plates were still registered to a 2014 Lexus IS350 and there was no record of the Jeep in my name. I was pulled out of the car by the officer, as he claimed that the Jeep could have been stolen. I explained the situation with the two cars and was able to provide him with my valid insurance card, which proved the car was in my name. Despite this, he informed me that it was illegal to be driving a vehicle with "improper plates" and "an unregistered vehicle" and issued me two summonses amounting to approximately $600.00. He also stated that he could have impound the vehicle until it was formally corrected but fortunately didn’t. As a result, I missed three trains into work, arriving over an hour late. Meanwhile, everyone at the train station, who I see every morning, stared at me throughout this 45 minute ordeal. I have never been so embarrassed in my life. I called Jeep immediately and spoke to a manager named John Goncalves who was incredibly rude and said that he would pay the tickets and offered to have new plates issued at my own expense. I declined told him I would be taking care of it myself since they clearly couldn't get it done correctly the first time and didn’t seem to care about the situation they caused for me. I now had to miss a day of work (February 5, 2015) to go to DMV and resolve a situation that the dealership said they would take of in the first place. Unfortunately, I was unable to resolve the issue myself without all of the paperwork and was told by a DMV representative to immediately call Hudson Jeep and have them begin the registration process (since there was no record of them registering the car). I am currently unable to drive my new car as a result. When I arrived home, I made multiple calls to Hudson Jeep, asking to speak to a manager. The receptionist hung-up twice, when I was able to reach someone I was only transferred to John Goncalves voicemail. Feeling incredibly frustrated, I called Chrysler Customer Service and was issued a case number (28695603). The Chrysler representative apologized for the inconvenience, put me on hold and said she would contact Hudson Jeep herself. Twenty minutes later, she comes back on the line only to tell me she was unable to reach a manager as well and left a voice message. When John finally returned my call, he is incredibly rude and unapologetic. Basically, making excuses and avoiding all of my questions and concerns. To make this situation worse, on February 5, 2016, I received an email and phone call from Lexus Financial informing me they have not received my January 2016 payment resulting in a late fee of $36.95. I immediately called Lexus and explained to them I had assigned the lease to Hudson Jeep on January 9th and they were responsible for paying off the lease and returning the car at that time. The Lexus Financial representative informed me she had no record of such a payment, that the January payment was 30 days overdue, which is reported to the credit bureaus. The irony is that I was specifically told to stop making my lease payments. She suggested I call the Jeep dealership to get this resolved. She also informed me that the Lexus was not returned until January 21, 2016, which is 12 days after Hudson Jeep took possession. Apparently, Hudson Jeep also failed to notify Lexus Financial that it was now the lease owner further exposing me to additional liability. Now, I am coming up on the February Lexus payment, another late fee and a negative impact on my credit report. When I brought this to John’s attention in our February 5, 2016 conversation, he said the payment was sent. I asked him to please provide a receipt or some type of payment confirmation…I’m still waiting for that receipt. I feel that Hudson Jeep has treated me horribly. In the month that I’ve been doing business with Hudson Jeep, I’ve had to deal with a sales person who tried to bait and switch me on the price, failed to follow through on almost all of the representations that were made to me and not gotten any help or support by management. As a result, I’ve gotten two tickets, negative reporting on my credit, demands for payment and late fees on a car I don’t even own anymore and missed work on top of the incredible amount of stress this has caused me over the past two weeks. All of this caused because of the negligence and poor service standards of Hudson Jeep. I’m hoping that they are not representative of your dealerships. Unlike the staff at Hudson Jeep, which deals with these issues everyday, this process was new to me and I relied completely on what they told me, which was mainly not to worry about anything. That reliance was obviously a mistake.
DME1/12/2016 02:03:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ogbaji Onyi
Thanks to Ogbaji Onyi for helping make my car buying experience seamless. Og really took the time to explain all the vehicle features as well as finance options. He also followed up after the purchase to answer any questions I might have. Thanks Og for everything!
Matt12/21/2015 09:58:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Maher, Aaron Becosme, Reza Amin.
I purchased a new Jeep this weekend and love it. The staff at the dealership were great from start to finish. The GM, John, Salesman, Aaron, and Sales Manager, Reza, were all awesome. They were very helpful and worked with me to help find the right Jeep. I would highly recommend this dealership. They are honest and the prices could not be beat.
Naxjackboss12/16/2015 10:26:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremiah
thanks for help me to buy my jeep special to Jeremiah very professional and friendly salesman Tks too financial department I'm recomended visit this place
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Hudson Chrysler Jeep Dodge : Jersey City, NJ 07305 Car Dealership, and Auto Financing - Autotrader