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Crestmont Toyota Scion Volkswagen

730 Route 23 NorthPompton Plains, NJ 07444
1-877-796-93081-877-796-9308
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Services and Amenities

  • Service Centers
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a Used Car From Us

Crestmont Toyota is proud to be a highly rated Edmunds.com Premier Dealership as well as one of the original pilot Toyota Signature dealerships. If you are looking for a ... Read more
Crestmont Toyota is proud to be a highly rated Edmunds.com Premier Dealership as well as one of the original pilot Toyota Signature dealerships. If you are looking for a new Toyota vehicle, including the Camry, Corolla, Matrix, Yaris, Avalon, Prius, Venza, Rav4, Highlander, Sequoia, Land Cruiser, 4Runner, FJ Cruiser, Tundra, Tacoma or a clean, reliable certified used car, Crestmont Toyota is your New Jersey Toyota dealer!!!

Languages Spoken

  • Español
  • "中文"
  • Italiano
  • Русский
  • Polski

Dealer Disclaimer

Picture may not represent actual vehicle. All prices plus tax, title & license with approved credit. Dealer documentation fee $189.50 not included in price. Dealer is not ... Read more
Picture may not represent actual vehicle. All prices plus tax, title & license with approved credit. Dealer documentation fee $189.50 not included in price. Dealer is not responsible for typographical errors.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 69 
CrestmontFan7/20/2015 08:50:16 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Morando
i typically get a new car every 3-4 years and have to deal with alot of back and forth and sales people telling me this is the best price, then when i'm leaving they say hold on kand come back with a differnet "this is the best we can do" offer. It can be very annoying and frustrating. I started contacting dealers via online with a disount program at work after a view visits, and communciated via email with what i wanted and pricing with what's in stock. i went to crestmont and spoke with James who i was speaking via emial with. he had already sent me some #'s with the email back and forth, and i had other offers from dealerships. you know the "bottom line offer" from other dealerships. James worked the #'s and was very nice and not pushy. a sales guy not being pushy is not a normal thing at a dealership. this is something other dealerships should learn from. the whole thing is overwhelming as it is for people. James and I discussed differnet things and what was in stock and i found one, went a looked at it and worked the #'s up, i test drove it and loved it. the #'s beat any of the other dealerships and i was very pleased with it. he worked with me on my trade in also. i would definately recommend Crestmont toyota and James directly as the person they ask for. i plan on keeping this toyota a very long time, BUT i will be going back to cresmont when it's time for a new toyota! Thanks for the best car buying experience to date James!
Crestmont Toyota responded to this review
7/23/2015
Thanks for that wonderful review! We're glad James was able to help you with all your questions, and eventually finding that perfect car for you. We know how stressful it can be in purchasing a vehicle, and we take pride knowing our customers can rely on us. We hope to see you again!
JPS66817/13/2015 07:42:56 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Morando
Very knowledgeable and pleasant guy. Not pushy at all and not sleezy car sales man lines or tacticks. Made my wife and I feel like he was wprking for/with us not against us. Would and already have recommend him to my friends and family.
Crestmont Toyota responded to this review
7/14/2015
Here at Crestmont Toyota, we believe honesty is the best way to build a great relationship with our customers. We're happy to hear your experience with us, and James, was to your standards. Have a great day and we hope to see you again!
dsi17/13/2015 03:51:18 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rob handled my first two calls and decided James was an appropriate fit. I guess he sensed patience and details were going to be needed.
Two things you need to know: First: this was our first new car lease, so a last minute A-Z crash course in leasing was needed, not realizing we needed an inspection on the car who's lease we had taken over; Second: that I am an extremely detail oriented, 'build a new spreadsheet with 3-5 dealers info, with formulas, and make it work' sort of person. James won the bid because he was honest, transparent, patient, and forthcoming. Being cheerful and kind doesn't hurt either! Maybe I could have gotten it the new car little cheaper somewhere else, maybe not. What I could not get anywhere else was obviously truthful answers, a willingness to help, and no smoke and mirrors. When I built the spreadsheet, and he cheerfully agreed to vet each version of my numbers until I got it right, it also became apparent that other dealers were hiding, obscuring or just flat out lying about their numbers. That's the funny thing about spreadsheets - you collect good, clean data, breakdown number packs, write sound formulas and it starts filling in all the little boxes. I shouldn't have to arm-wrestle with you just to give you my business! So, he's a keeper. I am sure you have other salesmen who are also good and up front people, We just happened to be fortunate in connecting with him. I don't mind the extra distance on the drive, to get to you, as I expect your service department maintains the same high degree of integrity and service. If not, they will hear about it from James! So, I hope he's still there helping build your company for you in three years, because if so, we will be back.
Crestmont Toyota responded to this review
7/15/2015
Thank you so much for your detailed review. You clearly put a lot of work and research into you purchase and we're glad you were paired with someone who can truly understand your needs and could help find you your perfect car. We believe that honesty and transparency are very important to help build relationships with our customers instead of just selling them a car. James is a great person, and we also hope that he is with us for many years to come.
Brendan7/09/2015 06:06:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Cifelli
Daniel was awesome--no pressure, no stress. He showed me the Tacoma I told him I wanted, got my the number I asked for on my trade-in, and had me out the door fast. I couldn't be happier with my new truck or the service I received from Daniel.
Crestmont Toyota responded to this review
7/14/2015
Thanks for the review Brendan, it was our pleasure to be able to help you. It's good to know that Daniel was able to help you get the number you wanted for your trade-in and the exact vehicle you wanted. We like to make things as fast and easy for our customers and make sure they get exactly what they wanted so they can drive away happy. If you need anything else from us, don't hesitate to call. Thanks for choosing Crestmont Toyota.
JSC7/06/2015 10:10:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Cifelli
I just purchased a Toyota Camry from Crestmont Toyota. Daniel Cifelli was my salesperson. The whole experience was very pleasant. Daniel is very knowledgeable, patient and straight forward. He knows his product and was able to answer all of my questions. He was upfront with pricing and there were no unpleasant surprises. After the purchase he taught me how to use many of the features of the car and helped link my phone to the car's computer. Daniel maintained a very high level of professionalism throughout the entire transaction. I left the dealership feeling satisfied that I purchased the right car at a very good price.
Crestmont Toyota responded to this review
7/08/2015
Congratulations on your new Camry. Thank you for the kind words, we really appreciate you taking the time to share all the positive aspects of your experience. Daniel is a great guy and very knowledgeable in the cars he sells. We're glad to hear that he was able to help you with your car's features and that his professionalism helped find the right car for you and leave satisfied. We hope you enjoy your Camry. Feel free to contact us if you need anything.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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