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Crestmont Toyota Scion Volkswagen

730 Route 23 NorthPompton Plains, NJ 07444
1-877-796-93081-877-796-9308
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Services and Amenities

  • Service Centers
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a Used Car From Us

Crestmont Toyota is proud to be a highly rated Edmunds.com Premier Dealership as well as one of the original pilot Toyota Signature dealerships. If you are looking for a ... Read more
Crestmont Toyota is proud to be a highly rated Edmunds.com Premier Dealership as well as one of the original pilot Toyota Signature dealerships. If you are looking for a new Toyota vehicle, including the Camry, Corolla, Matrix, Yaris, Avalon, Prius, Venza, Rav4, Highlander, Sequoia, Land Cruiser, 4Runner, FJ Cruiser, Tundra, Tacoma or a clean, reliable certified used car, Crestmont Toyota is your New Jersey Toyota dealer!!!

Languages Spoken

  • Español
  • "中文"
  • Italiano
  • Русский
  • Polski

Dealer Disclaimer

Picture may not represent actual vehicle. All prices plus tax, title & license with approved credit. Dealer documentation fee $189.50 not included in price. Dealer is not ... Read more
Picture may not represent actual vehicle. All prices plus tax, title & license with approved credit. Dealer documentation fee $189.50 not included in price. Dealer is not responsible for typographical errors.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.0
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 49 
Gooddeal5/20/2015 02:41:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Morando
I leased a Toyota from James in 2014, he beat my shopped price and got the color I wanted. He replies to my email in minutes. I was in two other toyota dealerships both sales reps gave me run around and offered long back&forth process and ended in unrealistic figures(bate and switch when i came back to pickup the vehicle). He was always up front and honest and valued my time. I wish all car dealers are like him, it is year 2015 and some of them are still stuck in 1970s style of mentality. Anyone can find same spec car from another dealership in internet, but buyers doesn't just make purchase solely base on price only, review and reputation of dealership can be easily compared in the web in seconds from your phone. I am working again with him for car #2 Thanks James
Roni5/03/2015 07:11:32 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Cifelli
Excellent experience working with Daniel! He helped me get a good deal on my new minivan & took the time to show me how to use the whole navigation/computer interface!
Anne20014/22/2015 12:07:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Wisnewski
Craig has been my service advisor for many years. He explains the work needed and prioritizes it. He provides an accurate estimate of time. He is friendly, knowledgeable and helpful. He learns your car and your relationship to it. Crestmont 23 has serviced my Toyota over 12 years Anne
Dave164263/16/2015 06:59:56 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Valet Luis
I came In to Crestmont For my First 5,000 Mile Service on my Highlander. I was Greeted by the Valet Luis who made me feel welcomed and was informative on the procedure for service. This was my first service so it's overwhelming not knowing where to go what to do or whom to speak to but Luis put my nerves at ease. He wrote my vehicle up and walked me to Jason Craig's office which was a pleasure being assisted by this service advisor, he was busy at the moment so Luis made conversation while i waited he asked how my weekend was and about the change in weather which definitely was very nice of him because it helped me not feel impatient or left on my own. Jason was very informative on what was going to be done to my vehicle and how long it would take, he was very straight forward no bs and offered a shuttle service if i didn't want to wait for my vehicle... great service experience!!!!!
ToyotaGal2/20/2015 12:32:07 AM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:
I took my car in for a service oil change and recall repair. When leaving my car I overheard the technician tell a customer their oil pan drain was stripped. Thinking I never heard that before, I thought that was odd. Then later in the day I was called and told my oil pan drain was stripped. I never had any oil leaking and did not go in for that. I looked chat rooms and they say if the oil pan is changed properly (not over tightened) you should never have that problem. Plus, you are not in control of who tightens the pan in the first place. The replacement for such a thing is over $500. I never serviced my car at this dealership before. The whole thing seems fishy and odd. The reviews talk about great sales of the cars at this dealership, but not so great about service there. I would like to know if this is common scam with them. Once your oil pan is stripped, your stuck. I would not be suspicious if I had an oil leak and if I did not hear them tell someone else the same problem hours before. I would like to know if anyone else experienced the "stripped oil pan" scheme?
Crestmont Toyota responded to this review
5/12/2015
Hello, Thank you for your message. Let me begin by assuring you that there is no "stripped oil pan scheme" happening at We have thousands of happy customers that come through our doors every year that could verify that. In regards to your concern we have had a few instances in the last week where the customers have needed their oil pans replaced for varying reasons. In instances where a drain plug is stripped it is usually in cases of an older vehicle or where at some point a mechanic used an impact wrench to tighten the nut in the interest of speed and the expense precision. We never use impact wrenches on oil pan lug nuts at Cresmont. Sometimes slower is better. Either way I would be happy to look into your specific situation further if you can supply me with your last name or an invoice number. Sincerely, Rob
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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